Once again we were completely satisfied with the travel company that Zicasso connected us to. For our trip to Iceland we used this travel company and we could not have been more pleased. The service from the planning stages to the end of trip exceeded our expectations. We could not have asked for more. Our travel... Read more
Our travel planner at this travel company - listened to every word about what we wanted. Delivered perfectly - every hotel, restaurant, the tour - organized perfectly - right amount of activity, and choice of guide. Our guide was terrific. Honestly could not have asked for a better exoerience. Iceland... Read more
My daughter and I wanted to take an active vacation to Iceland. Our guide and travel planner was able to plan a trip to the South Coast that allowed us to see the area from an insider perspective. From the moment he picked us up at the airport in the morning, our guide took us to places "off the beaten path". ... Read more
Our trip planner and the travel team provided us a worldclass experience for a 6 day trip to Iceland. From the initial planning stages and throughout the trip, our trip planner stayed in touch to make sure we had everything we needed. Our guide did a great job of showing us the sites and sharing... Read more
This tour company planned an AMAZING trip for us! Our trip planner and her assistant were great to work with. Our trip planner spent a great deal of time upfront trying to understand what we wanted out of our trip, how we like to travel, what's important to us, etc and that really paid off. All of our... Read more
Our travel planner and the entire travel team were excellent start to finish. We selected them over other companies because they were accessible and flexible to speak live and answer all questions. They also were respectful of the budget amount submitted. While they came in slightly over the amount, other companies... Read more
We had a fantastic trip to Iceland with our agent and guide. He is a true professional, but also fun and adventurous and was a great fit for our group. His sense of humor entertained us throughout the trip and especially on some of the long car rides. Every recommendation he made was spot on and I especially liked... Read more
The travel team made my trip easy and enjoyable from my first contact with the travel planner. The travel planner’s attitude was always positive, that he was willing to change anything to what I wanted. I had certain things I wanted to see and then the travel planner arranged the rest. The communication with him... Read more
Our trip to Iceland was absolutely fantastic and exceeded our expectations! The travel planner from the travel team was an unbelievable planner and guide who personally created our itinerary and accompanied us on some amazing adventures. Travelling with the travel planner was incredibly informative and personal. ... Read more
I can not say enough positive things about our trip. Our guide, I can’t imagine there are many people in Iceland more knowledgeable about the country than him. Everything was well organized and flawless. He was very accommodating and flexible and when the weather did not cooperate he was able to improvise. His many... Read more
I wanted to thank the travel company for the experience and vacation If a lifetime, starting with the Owner and our guide. The travel company delivered on every promise that was made, even when we had issues beyond our control they were able to pivot and come up with excellent solutions. They were 1st class all the... Read more
We just returned from an amazing week in Iceland. Our travel agent planned an amazing week for us and wasn't fazed when we threw in the wrinkle of getting married on New Year's Eve two weeks before our trip. He took us to the office to finish our paperwork, helped coordinate where we would meet the officiant and... Read more
Our guide was great. He met us at Keflavik Airport at 4:50 AM in his 17 passenger mini-bus, showed us a lavafield on our way to the Blue Lagoon, and took us to a very nice breakfast at a small café in Grindavik, before taking us to our hotel in Reykjavik which had a great fish and chip on the menu.
I did lot's of research when planning my Iceland trip. I reached out to many tour groups and guides and received a great amount of information. The final decision to plan my trip with Zicasso was my interactions with this travel agent.
He answered my requests promptly, listened to my... Read more
Our trip to Iceland was hands down one of the best vacations our family has ever taken. I want to thank Zicasso for referring us to this travel company. Our travel agent was very patient with me in setting up a trip that my family will always remember. We are a family of 5, with two boys ages 19, 17 and a 13 year... Read more
We worked with this agent and her travel company on our trip to Iceland. She was always accessible, very knowledgable, flexible and patient. We were coordinating 2 families who had never travelled together. She wove all of our wants into the best trip. It was so organized, that we didn't realize how much we had... Read more
My wife and I have special needs. We've been fortunate to have lived active and thrill-seeking lives. In our senior years we've had to modify due to issues with health. We now find ourselves in a real-life journey working to complete our “bucket... Read more
We had an exceptional experience with our trip planner. We discussed what we wanted to do and he planned a trip that exceeded our expectations. In one particular situation, our trip snowmobile trip to Langjokull glacier was cancelled on our appointed day because of inclement weather. Our planner was able to... Read more
Overall is good, except few things need to be improved. Daily trip was cancelled at the last moment, we could not contact the travel company until next day and there was no plan b to replace for the planned trip. Read more
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