We just returned from an amazing week in Iceland. Our travel agent planned an amazing week for us and wasn't fazed when we threw in the wrinkle of getting married on New Year's Eve two weeks before our trip. He took us to the office to finish our paperwork, helped coordinate where we would meet the officiant and... Read more
Our guide was great. He met us at Keflavik Airport at 4:50 AM in his 17 passenger mini-bus, showed us a lavafield on our way to the Blue Lagoon, and took us to a very nice breakfast at a small café in Grindavik, before taking us to our hotel in Reykjavik which had a great fish and chip on the menu.
I did lot's of research when planning my Iceland trip. I reached out to many tour groups and guides and received a great amount of information. The final decision to plan my trip with Zicasso was my interactions with this travel agent.
He answered my requests promptly, listened to my... Read more
Our trip to Iceland was hands down one of the best vacations our family has ever taken. I want to thank Zicasso for referring us to this travel company. Our travel agent was very patient with me in setting up a trip that my family will always remember. We are a family of 5, with two boys ages 19, 17 and a 13 year... Read more
We worked with this agent and her travel company on our trip to Iceland. She was always accessible, very knowledgable, flexible and patient. We were coordinating 2 families who had never travelled together. She wove all of our wants into the best trip. It was so organized, that we didn't realize how much we had... Read more
The travel team made my trip easy and enjoyable from my first contact with the travel planner. The travel planner’s attitude was always positive, that he was willing to change anything to what I wanted. I had certain things I wanted to see and then the travel planner arranged the rest. The communication with him... Read more
Our trip to Iceland was absolutely fantastic and exceeded our expectations! The travel planner from the travel team was an unbelievable planner and guide who personally created our itinerary and accompanied us on some amazing adventures. Travelling with the travel planner was incredibly informative and personal. ... Read more
I can not say enough positive things about our trip. Our guide, I can’t imagine there are many people in Iceland more knowledgeable about the country than him. Everything was well organized and flawless. He was very accommodating and flexible and when the weather did not cooperate he was able to improvise. His many... Read more
I wanted to thank the travel company for the experience and vacation If a lifetime, starting with the Owner and our guide. The travel company delivered on every promise that was made, even when we had issues beyond our control they were able to pivot and come up with excellent solutions. They were 1st class all the... Read more
Our guide was incredible. He was very knowledgeable and went out of his way to take us to local restaurants that the average tourist would never find. The itinerary with brilliant and our transportation was great. As we pulled up to various sites and watched the buses unload their passengers, we felt very... Read more
The BEST trip. Everything our travel agent set up went super smoothly. He was very responsive to all of my questions and concerns and managed to arrange a just wonderful 5 fun packed days. The guides on our tours were great and our 3 day tour was just awesome. Read more
The trip was amazing from start to finish! All because of our fabulous guide who was smart, kind, informative and fun!! He was so passionate about his country and about showing it to us. He was a great storyteller and a great listener, and guided us expertly and safely through ice crevices and caves, glacial hikes... Read more
Once my daughter and I decided Iceland was our travel destination, our trip planner worked with us to set up an itinerary that included the experiences we wanted, and then some! He was flexible in helping us make changes along the way, such as when the Icelandic "weathers" cancelled our first whale watching trip... Read more
I am not sure where to start. Our travel agent from the start made sure that everything we wanted to see (and more) where on our itinerary. He set up phone calls, emailed frequently and we revised our trip throughout the process. Everything was set up and taken care of. We had a pick up from the airport (our... Read more
It was one on the most wonderful trips we have taken, and we have taken many. This travel agency planned it impeccably and the ap they used to house our itinerary, travel documents, maps etc. were most useful. The excursions and hotel accommodations they arranged for us were all incredible. They made the best... Read more
We had a wonderful trip, thanks to our travel planner. He suggested experiences we never would have thought of and kept in touch with us throughout the trip. He even gave us a complimentary canal cruise in Copenhagen! Our trip would not have been as magical without his involvement. Highly recommend our planner ... Read more
We spoke with this travel agent on the phone several times in the planning stage of our trip. He helped us to put together a trip that met our needs. He sent us an itinerary that we reviewed, we made some changes and he got back to us. We continued to do this until we were satisfied with the plans. Our travel... Read more
We had a wonderful time with this travel planner, who is really an expert on Iceland. He was kind, responsive and great company to be with. He had good suggestions for us to personalize our experience. Read more
We had a fantastic time in Iceland. Our guide, with his love for his country and his gift for story telling made us fall in love with Iceland. Every detail was taken care of by our travel agency and the accommodations were perfect in each place we visited. We loved the food, style and warmth of each accommodation... Read more
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