Very fun and interesting trip, overall. Our travel company did a good job but should fire 1 employee who did not do his job! Very happy that trip was organized and planned out but would have preferred NOT to have needed train ride from Zagreb to BUD as I never wanted to visit Zagreb and hated that slow,... Read more
Our travel agent planned an ambitious tour with many very special, memorable facets. Not everything was perfect but she was always available by phone and made extraordinary efforts to smooth over any rough spots. Read more
We just got back from our trip Budapest, Vienna & Prague, and it was awesome. This is now the second time I use Zicasso (it won't be the last time) and everything worked like clockwork, from the first email contact right through to actually arriving at our destinations and organization, it was... Read more
This travel agency delivered a wonderful trip to Budapest, Vienna and Prague, and set up our Auschwitz tour in Poland. They handled everything from setting up personal drivers for us to/from airports, city-to-city and visits to sites out-of-town, hotel accommodations and all our tours in each city. Throughout the... Read more
The 2-week holiday in Austrial/Czech/Hungary was very well programmed, our family had very good time! Most guides and drivers were very kind and helpful, their services were better than our expectation! Read more
Our travel agency arranged wonderful private guides when we visited Prague, Vienna, Munich and Budapest. The hotels they arranged were in perfect locations for touring the historic parts of the cities. They arranged transportation between cities that worked smoothly, with reliable drivers meeting us at train... Read more
Overall the trip was excellent and the company did a fine job of organizing the trip. The only issue we had was the fact that our contact was unavailable and we were assigned another contact, and this happened at the same time period that one of our drivers was over a half an hour late to pick us up. That same... Read more
This travel agency provided everything I asked for. The hotels and guided tours were excellent. The guides were all first rate and enhanced our visits. The travel team in Europe was very helpful and the materials they provide about sites and restaurants in each city were very useful Read more
Our travel agent was fantastic right from the start. We were travelling to three cities in Italy and then on to Slovakia and Hungary. We needed guidance on places to stay as well as things to do once we were there. He gave us hotel options and why he liked each one. He set up tours and gave us restaurant ideas... Read more
4 girl friends traveled to Prague, Hvar Islands, Zagreb, and Budapest. This agent was the best travel specialist we could ask for. She was very flexible and made all the bookings perfectly as we requested. The service was top class. The drivers and guides were amazing and very well knew their job. Was one of... Read more
From the moment I was contacted by this travel agent, I felt as though he truly cared about my travel experience. I had recently suffered a personal tragedy and was using this extended vacation in Europe as a means of recovering. I had an idea of what countries I wanted to visit but little beyond that. My agent... Read more
Great experience. Listened to our general concepts and helped us create an appropriate itinerary. Communication was thorough and pricing was fair. Definitely would recommend this company to friends. Read more
This travel agency organized a wonderful family trip to Central Europe. They were professional, accommodating, and truly a delight to work with. The customized itinerary took into consideration the varied interests of all family members and the experience exceeded our expectations. The recommended... Read more
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