This travel agency was very helpful. We had an issue with the transfers between cities. The vehicle was not adequate for 8 people and driver. We did address our concerns with one of Jay Way's contacts in Eastern Europe. He was able to arrange two vehicles for two transfers, which were 7 hour days. That made a... Read more
Everything was amazing! The excursions that were put together were more fun than we ever expected. The city tour guides were fabulous and very knowledgeable. Our driver was also great. He always knew where we needed to go and when to pick us up. Absolutely no complaints. Read more
This was our third experience with Zicasso. This trip to Central Europe was not up to the standard we had experienced in the past. We had issues with the booking in particular getting the trip paid for the final itinerary given to us had numerous typos or wrong information. The guides provided were excellent (our... Read more
For my 70th birthday celebration, my husband and I wanted to start international traveling again. I was a flight attendant in the 70s and 80s, so we used to travel constantly, but we took a long break in the 2000s. We... Read more
This travel agency were exceptional in assisting me in putting together our dream European vacation. Always professional both here in the U.S. and the staff in Europe. Hotel recommendations were excellent and we stayed in several stunning hotels. The trip itself was amazing, covering 7 countries in 14 days... Read more
The company and especially our travel planner was fantastic. Being experts in central Europe, she was able to give us a perfect custom itinerary including both private and group tours, arrange transfers and drivers. Even when I had a urgent family situation and needed to add my daughter into our trip during the... Read more
They were terrific to work with right from the start. They responded quickly to my inquires and helped me plan a wonderful trip. My husband and I decided to take the trip on short notice and they were still able to get us on wonderful tours and into great accommodations. They were available by phone and email and... Read more
At first, we had doubts with booking a travel agency using zicasso since it would be someone out of our country and will be very hard for us to verify its legitimacy. However, things turned out great. The vehicles that was used for our transfers and the guides exceeded our expectation.
We loved our trip to Budapest and Prague. Our travel agency was wonderful to work with as we planned our trip and was quite accommodating and flexible with us. Having local guides and drivers greatly enhanced the trip. Read more
This was one of the top trips we have taken. What started out as an idea to visit Croatia turned into a multi-country trip with each country complementing our experiences and interests as we moved along. I have always planned our trips and this is only the second time we have ever considered using someone (our... Read more
We had an excellent experience with this travel company. I worked with their agent while planning the trip and he was very patient and knowledgeable. Our contact in Prague couldn't have been nicer. She gave us great tips and secured same-day tour tickets for us while we were in Budapest. We had a great trip and... Read more
Our trip to Germany was wonderful! We started off on a river cruise of the Danube. Before our trip began I had read some bad reviews on the river tour company but they were all unfounded and our travel agent contacted her tour rep to make sure those complaints I had seen were dealt with. Needless to say we had a... Read more
Our trip was an incredible adventure! It was planned and organized perfectly, with great attention to every detail, specific to our requests. For example: I would love to attend The Mozart Music and Dinner, I am a vegetarian who eats fish - which is not on any menu. Not only did we attend, - we were in the first... Read more
We enjoyed it and our travel company did a good job setting up our accommodations, transfers and excursions. It allowed us to enjoy the cities in a relaxed manner. The travel company provided enough contact possibilities to ensure if any minor issue arouse it would be resolved. We would recommend this company... Read more
This travel agency was a pleasure to work with. After establishing our intended route and selecting accommodations we had the fun task of choosing excursions. There was a wide variety of activities that we could fill our days with and the insights of the travel company helped us build a fantastic itinerary for... Read more
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