Our travel agency did a great job from the beginning to help us plan a trip to Prague, Budapest, and Krakow. We planned the trip within 1 month of departure after my husband find out he has a work meeting in Prague and we decided to tag on 8 days for vacation since we love traveling but haven't been to Central... Read more
I was completing a 3 year assignment in Ireland at the end of March and wanted to enjoy an extended (6 week) European vacation before returning to USA. Since I had used Zicasso before for trips to Peru/Paraguay and Italy with good experience, I contacted them for assistance. They recommended this travel agency for... Read more
This European travel company was fantastic. Since we are not seasoned European travelers, I felt needed the help of an experienced travel planner to help us with a once in a lifetime 30th wedding anniversary trip with our adult children. I immediately felt comfortable with our agent's knowledge and experience and... Read more
We had a great trip. We really appreciated the recommendation from our travel company for our European river cruise. The tour operator was a fantastic company that demonstrated its focus on customer service from the moment we got on-board to the moment we disembarked. Our agent's hotel recommendations in Amsterdam... Read more
We had an awesome experience with this European tour company. First and foremost, they are extremely trustworthy and responsive. They did everything that they said they would do. They helped us design an itinerary that worked really well and enabled us to see/do everything we wanted to, much better than if we... Read more
This following comment is about the tour company, not the travel agency we work with: We did not know that Brendan "just" booked the Danube tour through AMAWaterways. When we arrived in Prague, we were looking for someone with a Brendan sign, not one with Amacello (name of the ship). The extra tours in Istanbul... Read more
We enjoyed it and our travel company did a good job setting up our accommodations, transfers and excursions. It allowed us to enjoy the cities in a relaxed manner. The travel company provided enough contact possibilities to ensure if any minor issue arouse it would be resolved. We would recommend this company... Read more
Our travel agent planned an ambitious tour with many very special, memorable facets. Not everything was perfect but she was always available by phone and made extraordinary efforts to smooth over any rough spots. Read more
We just got back from our trip Budapest, Vienna & Prague, and it was awesome. This is now the second time I use Zicasso (it won't be the last time) and everything worked like clockwork, from the first email contact right through to actually arriving at our destinations and organization, it was... Read more
This travel agency delivered a wonderful trip to Budapest, Vienna and Prague, and set up our Auschwitz tour in Poland. They handled everything from setting up personal drivers for us to/from airports, city-to-city and visits to sites out-of-town, hotel accommodations and all our tours in each city. Throughout the... Read more
The 2-week holiday in Austrial/Czech/Hungary was very well programmed, our family had very good time! Most guides and drivers were very kind and helpful, their services were better than our expectation! Read more
Our travel agency arranged wonderful private guides when we visited Prague, Vienna, Munich and Budapest. The hotels they arranged were in perfect locations for touring the historic parts of the cities. They arranged transportation between cities that worked smoothly, with reliable drivers meeting us at train... Read more
Overall the trip was excellent and the company did a fine job of organizing the trip. The only issue we had was the fact that our contact was unavailable and we were assigned another contact, and this happened at the same time period that one of our drivers was over a half an hour late to pick us up. That same... Read more
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