The travel company planned trip was wonderful! All the hotels we stayed at were amazing and very friendly. They accomdated us and our children above our expectations. Every driver and reservation went off without any issues or delay. Will definitely use them again for a future trip. Read more
We loved our recent trip thru Eastern Europe. Thanks to our travel agency's impeccable trip coordinator and her access to knowledgeable tour guides our appreciation for each country deepened and made us want to return.
Our travel agency's trip planning was transparent, cooperative, efficient, stress free... Read more
The trip went well. Our travel agency was great to work with. All my contacts were responsive to me both by email and phone. Our representatives in Germany and Italy did a great job with booking hotels and tours as well as arranging travel between cities. Things went so smoothly that I did not need to contact... Read more
This travel company helped us plan a 2 week trip to Germany. They really tailored our vacation needs and requests. We started out in Hamburg because our daughter is attending Semester at Sea for the fall semester and Hamburg is where the boat was leaving from to begin their voyage. From the time we arrived in... Read more
Our travel agent put together a fabulous trip to Germany for our family, including our 2 young children. He directed us to slow our pace a bit more than we usually do when traveling without the kids, which made the entire trip enjoyable for everyone! His recommendations, especially his amazing and extremely... Read more
It is a great pleasure to comment on the trip planned with this travel agency.
The agent planned our 12 day vacation with attention to detail and to our preferences. She was available to us from the first day we spoke on the phone and by email and subsequently throughout our stay for any modification we... Read more
Our trip was planned and executed in accordance with our wishes. The guidance on sights to see and dining was very helpful. The hotel selections were very good with the exception of our hotels in Cologne and Vienna. The staff at the Cologne hotel were not very accommodating and the hotel itself if a bit run down... Read more
This travel agent was wonderful to work with. She was very patient and responsive when we changed things around on her several times. She provided us with many options and she responded in a very timely matter every time we had questions or concerns about the trip. She communicated with us throughout the trip for... Read more
This travel company was incredible! I have never dealt with such a conscientious and thoughtful service provider. The pride this travel planner takes in pleasing her clientele is infectious. The cell phone service is like having a concierge in your pocket. There was absolutely nothing to think about. All was... Read more
This travel agency is a wonderful company. I am completely satisfied with them.They kept in constant contact with me and planned a perfect trip. I will definitely use them again the next time I travel. Read more
Planning the trip was a pleasure. I'd spent two years being intimidated by trying to plan a trip to Germany and finally gave up until I read about Zicasso. Our travel agent was terrific and very responsive in helping us figure out what we wanted to do. The "bible" laying out the trip was spectacular. Read more
saving the day!! Our travel agent and her team were over-the-top excellent!! Not only was the entire trip planned with great detail, they provided us with all of the rail passes, lift tickets and excursion passes in organized packets that made each day lincredibly simple and organized. Their input during the trip... Read more
Trusted Reviews of Travel Agencies & Tour Operators
Our Pledge: Every single review here is written by a real traveler who booked a trip via Zicasso and traveled with the travel agency or tour operator in the review.
Maintaining Standards: Zicasso has spent thousands of hours selecting the top travel agencies and tour operators. To ensure that they continue to deliver the best quality and value, we will discontinue a company's participation on Zicasso if its average review rating falls below 4.25 stars (out of 5), after six reviews.