The trip was well-planned and executed. This travel agent does a great job and we felt well-taken care of. We appreciated the use of a phone while in Germany - it made it easier to get in touch with him or one of our guides or drivers. He was actually our guide for the first two days and we found his company to... Read more
It was a wonderful trip, and the travel company did a great job setting up the details. They provided excellent and prepared guides, with one exception, though she was adequate and nice. The hotels were superb. What I most appreciated was the ability to outline exactly which places we wanted to see, with our... Read more
The travel agency staff helped put together a wonderful trip through Germany for our 25th anniversary. During the initial conversations with the planning staff they were very attentive to our requests. The checklist they provided to us to understand what our likes and preferences were was a very nice tool to help... Read more
They took care of the basics. It was not a total disaster. They were not detail oriented. They were not responsive in the way I would’ve liked them to be. I had to take care of some things myself just to make sure there would be no problems. For example, our hotel in Israel had no record of our reservation a week... Read more
Our trip was amazing. This travel planner was great to work with and very professional. The travel app she used to communicate with us was so helpful. The itinerary, tour guides, hotels all wonderful. I highly recommend her and would use her and again. Read more
This travel agency exceeded all of our expectations. As experienced international travelers, we've planned trips on our own in the past, but for this "trip of a lifetime" to celebrate our 25th wedding anniversary, we didn't want to spend the time and effort required. The three week trip our agency planned for us... Read more
I can't say enough good things about my experience with this travel agency. They planned every aspect of our trip and it went flawlessly. My travel counselor was extremely responsive, courteous and timely. I had one minor question during our trip and 2 people from the office called me back immediately.i would... Read more
I live in Los Angeles and this travel agency is in Slovenia so all of the planning was done via e-mail and maybe one phone conversation. Trip went perfectly and all arrangements met or exceeded our expectations. Read more
Our group could not be happier with this travel company!! Our travel consultant was very knowlegeable, patient, understanding and very accomodating. She put an amazing trip together to meet the interest of all 6 of us. When we arrived and was given a cell phone to be in constant contact with any questions, problems... Read more
The travel company planned trip was wonderful! All the hotels we stayed at were amazing and very friendly. They accomdated us and our children above our expectations. Every driver and reservation went off without any issues or delay. Will definitely use them again for a future trip. Read more
We loved our recent trip thru Eastern Europe. Thanks to our travel agency's impeccable trip coordinator and her access to knowledgeable tour guides our appreciation for each country deepened and made us want to return.
Our travel agency's trip planning was transparent, cooperative, efficient, stress free... Read more
The trip went well. Our travel agency was great to work with. All my contacts were responsive to me both by email and phone. Our representatives in Germany and Italy did a great job with booking hotels and tours as well as arranging travel between cities. Things went so smoothly that I did not need to contact... Read more
This travel company helped us plan a 2 week trip to Germany. They really tailored our vacation needs and requests. We started out in Hamburg because our daughter is attending Semester at Sea for the fall semester and Hamburg is where the boat was leaving from to begin their voyage. From the time we arrived in... Read more
Our travel agent put together a fabulous trip to Germany for our family, including our 2 young children. He directed us to slow our pace a bit more than we usually do when traveling without the kids, which made the entire trip enjoyable for everyone! His recommendations, especially his amazing and extremely... Read more
It is a great pleasure to comment on the trip planned with this travel agency.
The agent planned our 12 day vacation with attention to detail and to our preferences. She was available to us from the first day we spoke on the phone and by email and subsequently throughout our stay for any modification we... Read more
Our trip was planned and executed in accordance with our wishes. The guidance on sights to see and dining was very helpful. The hotel selections were very good with the exception of our hotels in Cologne and Vienna. The staff at the Cologne hotel were not very accommodating and the hotel itself if a bit run down... Read more
This travel agent was wonderful to work with. She was very patient and responsive when we changed things around on her several times. She provided us with many options and she responded in a very timely matter every time we had questions or concerns about the trip. She communicated with us throughout the trip for... Read more
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