We loved the most recent trip to Germany. The trip was well planned and the travel company was very attentive. The agency checked into our travels a number of times to make sure the trip was going well. All restaurant recommendations from the travel company were great and much appreciated especially during the... Read more
Overall, this was a most enjoyable experience. However, it was not the best experience I've had with a travel agent. We used a Zicasso recommended company last fall had were extremely satisfied. This time right from the start, booking with this travel agency seemed to be a struggle. First I was told that I would... Read more
Our travel coordinator with this European travel company, is a true model for for anyone in the service industry. Our coordinator is a patient and good listener, a responsive and clear communicator, and a wonderful ambassador for her country. She organized a trip that was tailor made for our family and our... Read more
My wife and I and another couple asked this European travel company to plan a trip for us to Berlin, Prague, Vienna and Budapest, with a stop in Cesky Krumlov and a separate visit by our friends to the High Tatras and Krakow. With the exception of a coupe of glitches in Berlin (the hotel, while very nice, was not... Read more
They listened very carefully to what we wanted and put together a trip that really fit our desires. They made a number of great suggestions for meals and places to visit. Our travel company provided very personal attention checking with us frequently throughout the trip to assist, assure plans were meeting our... Read more
Very satisfied. with just a few suggestions for improved service. They had to make many, many, arrangements and they all went off without a problem except in one case, where the hotel/apartment did not know that the travel company handles all the transfers and has paid for them in advance. Read more
I have never a seen a company that goes above and beyond like this European travel agency. It are a pleasure to work with our agent to plan our trip. They planned a customized trip based on our preferences and providing constant contact and assistance whenever we needed it throughout the trip. Every detail was... Read more
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