It was a trip of a lifetime. Enjoyed by our entire family. Well planned and thought out by our agent and her team at this European travel company. They thought of everything. This was our first trip to Europe and we were not disappointed. Read more
This is our 3rd trip through Zicasso , this time with the help of this European travel company, to Germany and Austria. After the initial contact was made with the company's staff, every detail and wishes were collected to determine the kind of vacation we would like to have as a family of 5 with kids ranging from... Read more
Fantastic trip arranged by a great travel company. We had a few hiccups along the way, but mostly caused by hotel staff and in no way the fault of the travel company. They are very professional and experts in what they do. The communication was excellent all along the planning process and even while traveling. They... Read more
We used this agent for the Switzerland portion of our trip.
Our biggest problem with her was that things weren't delivered on time. Deadlines were always late and I had to call and email to get a response. Since I didn't know her, only her Zicasso profile, I was nervous that I would end up with nothing. ... Read more
We have now been home a week from our trip. Our travel agency did a wonderful job. They and their staff did everything and more to make sure our vacation was one that we will cherish and remember forever. Every single detail was taken care of, and each arrangement was made and followed through on. They provided... Read more
Great service. The agents for the company phoned us every day to check in to see if we needed anything and to make sure all was well through a local cell they had provided to us. All of the tours were well organized and had great information. The guides were prepared with our family's interests prior to us... Read more
The whole planning and actual trip to Germany from Berlin to Munich via Dresden and Nuremburg for one week was excellent with fine tuning and advice given expertly, to make an excellent tour experience which we much enjoyed. The hotel accomodation chosen was fine, and for most of the restaurants we would have been... Read more
Over all the trip was a success. One time our driver did not pick us up from the hotel to the airport and we were not given a local cell phone in Berlin even though we were told the driver would give us one. Read more
My wife and I spent three weeks in Germany in September and October 2014 and used this luxury Germany travel agency and they were exceptional to work with. They had our itinerary down perfect and provided exactly what we asked for as far as exceptional accommodations, tours, restaurants, travel, private tours and... Read more
We had a general idea of what we wanted to see and do on this trip, but this European travel company improved our planning and gave us suggestions and options that we would not have known about that proved to be a huge benefit. Their choice of restaurants to recommend was on target with our desires and kept us... Read more
Our Germany travel agency was the ultimate company to travel through Germany. It felt as if we had a personal valet with us throughout the trip. They had everything in a "folder" from the entire itinerary which included pick up time by the driver/guide, reservations, maps, tickets, vouchers--just everything from A... Read more
This was one of the best, most organized vacations yet! This European travel agency had every detail covered. They listened to our requests and planned an outstanding experience.This is a five star company. Read more
This European travel company really made this trip a great experience for us. This was the first trip that I have planned and taken on my own. I generally fear paying to end up somewhere and having nothing to do… and then spending half of the trip trying to decide what would be best. This agency helped me avoid... Read more
This travel agency provided accommodations, tours and transit services for our two week trip to Europe. Our agent, listened to everything we wanted and required. She did a great job at filling in all the blanks and suggesting things that we may enjoy. She took note of the special events we were celebrating and... Read more
Our trip was a dream! This European travel company was easy and great to work with. They really listened to what we wanted, or maybe I should say what we didn't want, and came up with great tours that were perfect. Their presentations were beautiful and the book they sent us with our documents is actually... Read more
Outstanding. Exceeded our high expectations. Nothing but good things to say about this European travel company. They listened to our requests (4 star boutique hotels, local food, castles, churches, mountains, scenic drives) and tailored the trip to these. Highly recommend this travel comapny for anyone looking... Read more
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