excellent a guide or driver met us at each location on time and was very knowledgeable .All reservations were made tickets pre purchased and had many upgrades at the hotels.couldn't have asked for more.Everyone was friendly and willing to help or deviate from the schedule when we asked.Vehicles were clean and... Read more
This trip was only possible because of the people we worked with at at this travel company. They were brilliant. Every detail was taken into account. Even with a little hickup here and there, they were in contact with us the whole time. They gave us so much good information before we even got on a plane and had... Read more
This travel agent was very professional. There were a few challenges (as expected for a 3 week tour) that my agent and his team in the local foreign destinations handled quickly. I always say it's not the problem, but how it is addressed. Read more
We had an excellent experience with this travel company. I worked with their agent while planning the trip and he was very patient and knowledgeable. Our contact in Prague couldn't have been nicer. She gave us great tips and secured same-day tour tickets for us while we were in Budapest. We had a great trip and... Read more
This travel agency is the best travel planning company I've every dealt with. They pay attention to every detail both before and during the trip. I would go back to Germany just to plan another trip with this company. Read more
Our trip to Germany was wonderful! We started off on a river cruise of the Danube. Before our trip began I had read some bad reviews on the river tour company but they were all unfounded and our travel agent contacted her tour rep to make sure those complaints I had seen were dealt with. Needless to say we had a... Read more
In the age of the internet, we get the false impression that we can figure out everything about our travels by ourselves, but there is nothing like the benefits of local knowledge. When it comes to travel outside the United States, finding that local knowledge can be difficult unless you have discovered Zicasso. ... Read more
Very professional! Transfers were exactly on time! Accommodations were unique. Just absolutely loved the apartment in Hvar. Received what we expected and more. Our guides were knowledgeable and courteous. Guide to Plitvice went over and beyond his duty. He deserves 6 stars. Thank you for the wine and chocolates... Read more
We enjoyed it and our travel company did a good job setting up our accommodations, transfers and excursions. It allowed us to enjoy the cities in a relaxed manner. The travel company provided enough contact possibilities to ensure if any minor issue arouse it would be resolved. We would recommend this company... Read more
My husband and I were extremely pleased with every aspect of our trip. Our travel company took care of every detail perfectly, from helping us plan our own itinerary to scheduling various private tours and reservations. They really understood the experience we were looking for and customized the activities to our... Read more
Although our trip started off a little rocky, my husband and I really enjoyed our travels in Holland, Germany, Switzerland and ending in Italy. This was the first time we decided to travel out the country doing more of a self guided tour rather than a tour with a guide and 40 other people.
Our travel agency set up the perfect trip! My wife and I were coming to Germany to attend Oktoberfest and pick up her new BMW (through European delivery). We were set up with these travel agent and they set up a perfect itinerary. We spent 2 nights each in Munich, Oberammergau, and Berchtesgaden. We also had a... Read more
Our family did an 8 night trip to Croatia. Our travel agent and her company did an excellent job. Our tour guides, drivers, and accommodations were all terrific. The guides and drivers spoke excellent English, were knowledgeable, and provided good service. Most importantly, our travel agent touched base with us... Read more
The trip was probably one of the most wonderful trips that we have ever taken As with any trip there are always some issues but our agent was always there to help us out I would recommend this trip highly to anyone. The service that was provided couldn't of been better The places that we visited and... Read more
Our travel agent and his team at this company really made our dream trip become a reality! The order of countries visited, tours set up and transportation all made it stress free and enjoyable! Read more
We found this company through Zicasso. We were contacted by our travel agent within couple of days. We exchanged communications both via email and phone call for the next several weeks. Our trip were to three cities in Germany and Austria and we wanted to splurge a little. A few weeks before hand, we were given... Read more
My husband and I used this travel agency recently for travel to Germany and Austria. It was basically a "roots" trip to see for the first time where I spent the first five years of my life. Our travel agency showed great interest in what our goals were for the trip and worked with their guides to fulfill them. Our... Read more
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