This tour company is wonderful! This was the first time my husband and I had used a travel agent in many years and now we can’t imagine planning a trip without them. We contacted the travel agent at this tour company after having already planned a portion of our trip on our own. We originally had planned on going... Read more
We have taken 5 trips arranged through Zicasso. All have been wonderfully planned and executed, but none has been better done than our trip through Germany with this travel company. Their attention to detail was exceptional and enabled us to have a significant part of the trip driving ourselves at our own pace using... Read more
From our first connection with this travel team we knew they would create a wonderful trip for us. They took so much care in crafting a unique and meaningful experience for us. They were very responsive with all the questions we had leading up to the trip, which helped ease our nerves. The actual trip far... Read more
The trip was wonderful and the staff were excellent. Every detail was looked after and we were provided with a detailed itinerary as well as a cell phone with all contacts and destinations programmed - so easy to navigate! We had a daily phone call to see how we were doing which we looked forward to. The hotels,... Read more
This travel company was the best travel agency we have ever used. We were apprehensive not having used them before but they far exceeded our expectations. Everyone we dealt with was super cheerful, had great suggestions, and were with us all the way. They took every consideration possible and constantly asked us what... Read more
Our family had an amazing trip to Switzerland and Germany a few weeks ago. My travel agent was extremely helpful in planning our itinerary that had many "hands on" tours such as one day making chocolate bars at a chocolate factory to making pretzels and sausages another day. He also planned a lot of "must see" tours... Read more
This was my first trip with a customized, planned itinerary- and I won’t travel any other way in the future! My consultant got to know my family’s interests and made wonderful suggestions for tours and activities. She respected our budget and provided an excellent mix of private and individual tours. The local... Read more
We planned a 4-night stay in Munich on our way home from a trip to Russia. Our trip planner at this tour company was great in helping us plan and customize our stay. She was very patient and responsive and helped us put together an itinerary focused on our interests. We typically go through several drafts as we... Read more
This travel team planned out our entire trip including hotels, private guided tours, dinner reservations, transportation, etc. We worked with two travel planners of this travel team over a period of 6 months to plan and refine our trip based on our interests and preferences and they did a fantastic job. We love... Read more
This travel company provided outstanding personal service. The trip was incredibly well planned and we felt very attended to, while still having the personal space to explore on our own. Their relationships with our hotels, restaurants, guides and drivers provided us a privileged travel experience. The company took... Read more
I have traveled pretty extensively and have used a variety of planning techniques anywhere from planning myself to partial tour companies, etc. I can honestly say I have never encountered such a thoroughly planned and orchestrated trip. From the moment we arrived in Munich, for our Southern Germany tour, we were blown... Read more
This travel company made planning our multi-country trip very easy. Our trip advisor was thorough and worked side-by-side with me to make sure that each day of our journey was what we had hoped for. We visited Netherlands and Germany over 10 days with short detours to see parts of Austria and France. We were met... Read more
We were picked up from the airport and when we got to our hotel, there was a full copy of our itinerary with maps and extras as well as an iPhone for GPS use and to keep in contact with this travel team. They checked in on us and didn't seem to mind when we asked... Read more
Just spent two weeks with our family traveling through three countries and eight cities. With so many moving parts, trains, tour guides and hotels, and our need to meet up with our son multiple times during his study abroad, we needed help. Our trip planner and his colleagues at this tour company were unparalleled... Read more
The trip was absolutely first rate. Our travel planner at this travel company was very easy to work with and the trip he planned let us do everything we asked. The logistics worked seamlessly which allowed us to concentrate on enjoying ourselves without worrying about the next step. We got good overviews of... Read more
We cannot recommend this travel company enough! My husband and I had been wanting to go to Germany/Austria for quite some time but had not done so due to lack of time to plan a worthwhile trip. Booking with this company was exactly what we needed--we told them the types of places and sites we wanted to see and they... Read more
I'm not usually one to take the time to review, but our trip to Germany and Austria with this travel agency was so fabulous that I had to! We worked with these agents and they are the reason our trip was as great as it was. I could have booked this trip myself like I usually do or used a group tour operator and I... Read more
We chose to go with a travel agency because we were going to be in Germany over Christmas. Not knowing the language very well, I was concerned with being able to find places to eat and things to do on those few days around Christmas when everything typically closes. Our travel agency booked us into a hotel that... Read more
We had an amazing vacation, thanks to the help of our agent and his team. From my first contact with them, through the planning phases, and then the actual vacation, it exceeded our expectations. We had a list of cities we wanted to visit, places we wanted to see and things we wanted to do. They asked great... Read more
Can this company deliver a perfect vacation for a family with teens? You better believe it.
We just returned from 11 days in Germany and I can honestly say that this travel agency delivered a flawless trip and exceeded our expectations every single day. I normally plan our family vacations, but my family had... Read more
Trusted Reviews of Travel Agencies & Tour Operators
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Maintaining Standards: Zicasso has spent thousands of hours selecting the top travel agencies and tour operators. To ensure that they continue to deliver the best quality and value, we will discontinue a company's participation on Zicasso if its average review rating falls below 4.25 stars (out of 5), after six reviews.