I'm not usually one to take the time to review, but our trip to Germany and Austria with this travel agency was so fabulous that I had to! We worked with these agents and they are the reason our trip was as great as it was. I could have booked this trip myself like I usually do or used a group tour operator and I... Read more
We chose to go with a travel agency because we were going to be in Germany over Christmas. Not knowing the language very well, I was concerned with being able to find places to eat and things to do on those few days around Christmas when everything typically closes. Our travel agency booked us into a hotel that... Read more
We had an amazing vacation, thanks to the help of our agent and his team. From my first contact with them, through the planning phases, and then the actual vacation, it exceeded our expectations. We had a list of cities we wanted to visit, places we wanted to see and things we wanted to do. They asked great... Read more
Can this company deliver a perfect vacation for a family with teens? You better believe it.
We just returned from 11 days in Germany and I can honestly say that this travel agency delivered a flawless trip and exceeded our expectations every single day. I normally plan our family vacations, but my family had... Read more
My husband and I took a trip to Germany and Austria at the end of May. We couldn't have asked for a better experience! It was more than we could have ever dreamed of, and our travel agency made that happen. You can't get any better than booking through a company who LIVES in the country you are visiting. From... Read more
My wife has retired and I have started the process of retiring and want to do more travel. We have the resources to travel comfortably and were looking for someone to put that kind of trip together for us. Our first trip in this phase of our lives was done through a... Read more
Our whole trip to Germany was designed with my son and I in mind. I told my agent why I was going to Germany (high school graduation for my son), what was important to me (safety and not having to worry about driving) and our budget. I didn't want a tour with other people because Ryan and I can be anywhere and we... Read more
This European travel company and our travel agent did an outstanding job in planning our trip to Europe. All the details were taken care of, airport transfers were on time and hassle free, the same with hotel reservations and airline connections. Our agent did a great job in balancing our time between guided tours... Read more
This European travel company was fantastic. Since we are not seasoned European travelers, I felt needed the help of an experienced travel planner to help us with a once in a lifetime 30th wedding anniversary trip with our adult children. I immediately felt comfortable with our agent's knowledge and experience and... Read more
My family and I just returned from a fabulous 18 day journey through Germany, Belgium, the Netherlands and even a day in Salzburg! Our travel specialist from this European travel agency did such an amazing job organizing this dream of a trip. Our specialist and I spoke a couple of times initially, and were in... Read more
We were intimidated to plan such a long trip with our two sons. The valet service that this European travel agency provided was everything we could have hoped for an more! They made it very easy to communicate and plan by providing a 1 (800) to call them in Germany to discuss. Our contact was helpful and... Read more
Wonderful! We had a great time and felt like our trip was effectively managed throughout. Our agent did a nice job of meeting our needs. We enjoyed a good introduction to Germany, as we had hoped, at Christmas time. But we also had lots of good downtime for family and reflection. We hit key places that will... Read more
Our travel company worked very hard to accommodate all of our needs and desires. The trip was extremely well planned and well organized and there were no problems whatsoever. The hotels were perfect, especially the Aria Hotel in Prague. Read more
Our travel agent helped us plan the most wonderful and perfect vacation. The first time I recieved an email from the agent, I could instantly tell that she really understood what exaclty we were looking for in our vacation. She and her team were so pleasant to work with and really made the process as exciting as... Read more
Our Swiss travel agency helped us plan our trip to Switzerland and were extremely helpful. I would definitely use them again when we return to Switzerland. They had in depth knowledge of the area and were very responsive. Read more
We had a great trip. We really appreciated the recommendation from our travel company for our European river cruise. The tour operator was a fantastic company that demonstrated its focus on customer service from the moment we got on-board to the moment we disembarked. Our agent's hotel recommendations in Amsterdam... Read more
That our trip was customized to our request. Complete communication working out the details of what we wanted to do. Having personal guides and not waiting in lines was the best. They were friendly and informative. Read more
We were celebrating our 30th wedding anniversary and we wanted a special vacation to remember the occasion. Our European tour operator did an excellent job of organizing every last detail of our trip to multiple cities in Europe. We had a wonderful and most memorable vacation with no major issues. Not only did the... Read more
Trusted Reviews of Travel Agencies & Tour Operators
Our Pledge: Every single review here is written by a real traveler who booked a trip via Zicasso and traveled with the travel agency or tour operator in the review.
Maintaining Standards: Zicasso has spent thousands of hours selecting the top travel agencies and tour operators. To ensure that they continue to deliver the best quality and value, we will discontinue a company's participation on Zicasso if its average review rating falls below 4.25 stars (out of 5), after six reviews.