Overall, the trip went well. The one thing I found stressful - each time a driver picked me up at the train station or the airport - I did not know specifically where to find the driver. I recommend more details from Zicasso on the driver pick-ups. Read more
Our travel coordinator was very attentive and adjusted our schedule when requested. Very prompt to our queries while we were traveling. She greeted us at the hotel on our arrival and provided a booklet that outlined our itinerary. Suggestions were also provided Read more
Our travel company did a great job on our trip to Normandy, Brittany, and the Loire Valley. The hotels were all excellent and well-located, the drivers and guides were on time and quite good, and the itinerary and sights and experiences were just what we wanted. We would be happy to recommend this company to... Read more
It was a great trip to London & Paris! Our travel planner is/has been a resident of both London & France, and her familiarity with our destinations allowed her to share valuable insights and plan every detail. The boutique hotels were perfect: In London our hotel offered impeccable service, wonderful... Read more
Our experience with this travel agency was incredibly smooth! Within a very short time of submitting a request for a wine-focused trip to the Bordeaux region of France, my partner and I were connected with the founder of the company, and feeling a lot less anxious about our upcoming trip. Our travel agent and his... Read more
Our travel agent did an outstanding job. No detail was left out. Everyone was on time, particularly the drivers, and her suggestions about excursions her excellent. I would definately recommend this travel agent and Zicasso's services to others. Read more
We knew what we what we wanted to see and where we wanted to go. Our travel agent helped coordinate events and make it happen. Together we laid out a plan for the trip of a lifetime! We had a long needed dream vacation, a wonderful experience for the most part.
The best part of working with this travel agency... Read more
This travel agency and this travel planner are amazing! Our travel planner worked with our budget, gave phenomenal recommendations while we were in country, and had all important logistical steps perfectly planned. I would recommend for anyone traveling to Italy. Read more
Our trip was very well planned and matched our requests and expectations perfectly. Our travel agent was very patient and accommodating from the beginning. We decided to take our trip last minute (3 weeks in advance), and had specific requests on hotel type (number of beds and size, proximity to sites, quality),... Read more
Overall we had a wonderful trip and this travel agent checked in with us several times while we were there. The four tours that were arranged were fantastic, and the tour guides very much catered the tours to our interests. We also really liked the first four hotels (but not the fifth) and the drivers were all... Read more
We were unable to go on the trip due to a serious family medical emergency, but our travel agent was extremely helpful in cancelling the trip for us. She even refunded most of the fees to us. Our agent also helped me cancel a restaurant reservation I had booked on my own in Nice. We would definitely consider using... Read more
Exceeded my somewhat high expectations in every way. This travel agency planned and delivered a wonderful trip to Paris and the French countryside for my family. The connections, transportation, and small details were flawless and ran smoothly. The excursions and guides suited us perfectly. Couldn’t be happier with... Read more
Our trip was truly a trip of a lifetime. We absolutely loved our time in each location.
Paris: We adored our guide and were slightly sad when we didn't get to see her one day. Our guide on Notre Dame was wonderful but for our group may have been a little too in depth. She likely would appeal best to people... Read more
This is the best travel agency I have ever used. My husband and I wanted a stress free trip to France, and this company created an itinerary that we will NEVER forget. Everything was booked for us ahead of time. All we had to do was show up. No waiting in line, no hassle. We saw everything on our “must do”... Read more
It is always challenging to visit and navigate a country that is not one's own, and whose language one may not speak. Especially when moving from one point to the next, the soft "hand-off's" or the drivers that meet, greet and bring us to our new destination even if a simple job, help ease us into the sometimes... Read more
Absolutely there were not any glitches during our trip to Croatia. From our drivers and our tour guides, everything went perfectly. This travel company exceeded our expectations of the planning of our trip. Since it was the first time we had used a travel agent, I would not hesitate to use Zicasso for our next... Read more
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