Our agent of this South Pacific travel company did an excellent job planning our vacation to New Zealand, Australia and Fiji according to my specifications, which were to focus on wildlife and the outdoor adventures. Everything went off flawlessly and all the accommodations and tours were first rate. If I had to... Read more
My wife and I usually travel independently and book our own tours and accommodations. However we wanted to go directly from the USA to Australia and go back to the USA via Fiji. Our travel agency gave us the option of flying Virgin Australia to Australia and home via Fiji Air.
We were very pleased with the service provided by this South Pacific travel agency. The representative was very professional and provided good information and kept us informed of the progress in arrangements. He made special efforts to seek out a hotel on a side portion of our trip to Tarawa,... Read more
Everything was first class and well planned. Each experience was a memory that will last me the rest of my life. I thought I would not be able to survive 4 weeks away but when I got there I forgot about work and life at home. Read more
This South Pacific travel company planned a trip of a lifetimes or us. We had 6 weeks in New Zealand, Australia and Fiji. We were amazed at how smoothly everything went. The only way it could have improved was to be longer :-) Read more
Our experience with our travel agent was amazing. From the very beginning she was very helpful and thorough. She was very knowledgeable about the resorts and handled everything very professionally. Any time we had any questions or changes she was there to help. Highly recommended! Read more
Tyler with this South Pacific travel agency did an amazing job of setting up the itinerary for our trip. The tours he booked and the accommodations were all excellent. Tyler asked the right questions, and set up a trip that really matched our expectations - even though we didn't know much about the area we were... Read more
Our Fiji travel agent was extremely helpful with all my questions leading up to the trip (and there were a lot). The trip itself was fantastic. He planned three separate stops, which gave us plenty of time to relax while being able to experience different areas of the country. Read more
This is a copy of an email I sent to our travel agent:
We arrived home safely yesterday afternoon and despite the jet lag, we’re still glowing from our NZ/Fiji holiday. There were so many highlights and despite some rainy days, we were able to sightsee, take excursions and just relax. The staff at Namale... Read more
I thought almost everything was perfect. There was NEVER a problem working with this South Pacific travel agency, especially our representative. The only problem really on the trip was when we landed at Sydney and were to meet our shuttle guide. He... Read more
Our agent at this Fiji travel company did a great job setting up our trip. She listened carefully to what we wanted and then did her best to give it to us. We wanted 2 unique boutique venues for the two weeks we were there and she delivered. She especially got our business because of her friendly phone calls... Read more
The experience was perfect. Since I had never traveled to Fiji or Australia before I had no idea where to surf and scuba, plus we wanted to learn about the culture and see wildlife. Our agent put together an experience that we (the parents) and my sons age 20 and 23 loved. Read more
This South Pacific travel agency was everything we could hope for, especially my agent, with whom we dealt the whole time. She was so attentive and always answered our questions super quickly by email and even called us if our questions' answers were a bit complicated. We were wary of dealing with someone we'd... Read more
We thoroughly enjoyed the 2 week itinerary our agent set up for our honeymoon. Every day was planned out very thoughtfully. We were able to see the highlights in all the areas we visited. The restaurant and must see suggestions provided by our agent were spot on. It made our stress level low and the trip very... Read more
Our trip was wonderful, we really enjoyed all the sights, the accommodations, great trip!
The only comment would be that when there were changes to activities, we were not advised by our travel agency or their delegate in country, but rather the activity provider. Would have liked to hear from the travel... Read more
Fantastic trip. Our South Pacific travel agency and our travel specialist, Rick did a fantastic job in arranging the trip. He went over day to day activities before we left for the trip. Everything went smoothly and in time. All the Hotels. daily trips. guides , pickups, drop offs were v. well done. We covered... Read more
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