Shelley from this Australia tour operator exceeded our expectations on every level during our 16 day trip to Australia and Fiji. She booked us at beautiful resorts and excellent tour excursions. She was extremely knowledgeable about our destinations and provided information and answers to every question we had... Read more
Good job all round. Shelley did an awesome job. She made the process easy. Some small issues but generally good. When renting cars it would be nice if I didn't have to pay for insurance when my platinum credit card covers it. There was no way to change the rental contract at the time costing me over 50 bucks. Can... Read more
My traveling partner and I had neither the time or ability to really plan the trip so we were very dependent on this Australia travel agency and the agent, Shelley, to decide where we should go, how long we should stay at each location and what we should do. She did a great job both with the choices of where to go... Read more
We were very pleased with the arrangements made by Shelley. She accommodated to our needs after an unexpected surgery last spring and changing some of the things we were able to do.
We really appreciated using Zicasso, and plan on using it for future trips. We are seasoned travelers and have visited about 100... Read more
Our trip was wonderful because it was our honeymoon. There were some disappointments on the part of our tour and travel company. In our itinerary there were some meals that were supposed to be included on our tours, however, they were not included. In addition, we had requested a tour to go scuba diving and this was... Read more
Everything on the trip went smoothly and according to plan. Shelly at this Fiji travel agency worked with us to find just the right resorts for our desires and then tirelessly to find dates where both locations were available back-to-back AND offering special discounts so we could afford the trip. This was just as... Read more
We had a great trip. We visited 6 cities in 4 countries and all of our reservations, documentation, transportation and tours were executed flawlessly. I had some concerns about working with a travel agent that I had never worked with before, but this Australia travel agency definitely knows the South Pacific. When... Read more
Karen, with this New Zealand travel agency did a fantastic job! Everything that was arranged worked like clockwork! Our accommodations were great and the organized tours, etc were very good. Our trip was very memorable, to say the least, and we enjoyed every minute of it! Read more
Overall, I was very pleased with both the trip and the travel agency. I'd also say that Zicasso is a really great service that solves a real market need. I've told a bunch of my friends about it. This travel agency did a great job of incorporating our interests into a tailored experience. Our accommodations and... Read more
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