Diane did a wonderful job at listening to what I wanted to do on this surprise trip form my wife. She matched excursion, accommodations and timing to create a wonderful experience. The results was a positively wonderful vacation experience which will be remembered for a lifetime.
Due to our age, my wife and I wanted to plan and experience a "once-in-a-lifetime" vacation while we are still able to enjoy it. We started by contacting Zicasso in early March 2013 if I remember correctly. 2 companies responded. A co-owner of a competing company responded, made many promises, and failed to meet... Read more
This was our first time using a travel agency and it was a very positive experience. Our agent helped us plan a wonderful 5-week trip to Australia and Fiji. She was always prompt in responding to all our many questions and requests either by phone or by email. All the tours she arranged were excellent with... Read more
OMG! We had the BEST time! I had my list of things I wanted to do and 6 days to do them in. Jennifer, our Australia and Fiji travel agent, put it together and we had a BLAST! It was perfect! The tours and side trips we did were with guides that really cared about our needs and knew an incredible amount about what... Read more
Jillian from our New Zealand tour operator was incredible.. She listened to our likes and dislikes and tailored a trip for us that she felt would offer the best of New Zealand and still accommodate our particular needs (we wanted to spend two days with friends in the Bay of Islands). She tweaked the reservations at... Read more
Our agent did an incredible job of setting us up with a wonderful trip to Australia, New Zealand, and Fiji. The first time we spoke we gave her a general idea of what we wanted to see and do. She sent an itinerary, we spoke again and made adjustments to that itinerary, and next thing we knew, it was a perfect plan... Read more
We had a wonderful trip!! The accommodations were first class. Every excursion was picked well and very organized. The travel designer did a great job and was there for us during the trip when we had any questions. Read more
Our travel planner did an amazing job planning our vacation. Everything was spot on with being timely, transportation, excursions and met our expectations. We cannot thank our planner enough for all he did from the beginning stage, webex conference and throughout our trip, up to the end. We highly recommend... Read more
I got exactly what I asked for. Everything was done. Transportation, hotels, tours and some meals all booked. I loved that everything was organized and all I had to do was enjoy the adventure. The trip was wonderful. Read more
Our travel designer was extremely helpful and responsive. We weren’t very sure on exactly what we wanted to do in each country and our designer was great at presenting a variety of options. The trip ended up perfect. Read more
Absolutely amazing! From the first moment I had contact with this travel company, I knew they were the company I wanted to work with. Our travel specialist is just great! He gave all kinds of options of things we wanted to do and worked patiently with me while we perfected the itinerary. And then when I decided I... Read more
Our trip planned by this travel team was a blast! Working with the trip planner at this travel team was straightforward, and she was prompt about answering questions, changing our itinerary, and working with us about payments. Overall, the trip was well planned and flights and transfers were appropriate. The lodging... Read more
I’ve never used a travel agency before, but knowing that I wanted to explore parts of the world I haven’t been (or know anyone who has been), it was great working with our travel specialist to arrange a trip to Fiji I will remember forever. My main mission was to relax and bask in warmth in a tropical paradise. Our... Read more
Our 3 week trip through Australia, New Zealand and finishing in Fiji was fantastic! Having our travel designer plan our trip was a definite bonus since we knew nothing about where to go or stay. We provided her with basic information of what we were looking to do and she put together our once in a lifetime trip! ... Read more
The trip was amazing! We got to see and do a lot of the things we wanted to. They were very accommodating setting up exactly what we wanted for our honeymoon and making sure everything worked for us. The trip itself was more on the expensive side. We wished there was more information about the cost of food at the... Read more
We had a terrific time in New Zealand and Fiji courtesy of this travel team. Working with our travel planner was professional and easy to communicate with. She did an excellent job hand picking agencies to work with which my husband and I enjoyed. There's nothing we would have changed about the trip other than wishing... Read more
Trusted Reviews of Travel Agencies & Tour Operators
Our Pledge: Every single review here is written by a real traveler who booked a trip via Zicasso and traveled with the travel agency or tour operator in the review.
Maintaining Standards: Zicasso has spent thousands of hours selecting the top travel agencies and tour operators. To ensure that they continue to deliver the best quality and value, we will discontinue a company's participation on Zicasso if its average review rating falls below 4.25 stars (out of 5), after six reviews.