I was amazed by the quick response and customer service provided by Zicasso putting us in contact with this travel agent. Our travel agent presented a number of options and worked with us to provide us with a dream anniversary vacation, allowing us to experience the best of Fiji while adhering to our budget. She... Read more
There are no words to describe that absolutely perfect, incredible trip that we took in November 2015 to Australia, New Zealand and Fiji. In my honest opinion, this trip was perfect because of all the effort put forth by our travel agent with this company.
To start with this trip was a 40th birthday gift... Read more
Rick was our agent and we feel he did an outstanding, superb, wonderful job. My wife and I have made several trips overseas and were a little concerned about going on a three country trip on our own. But we have to give Rick major props!!! All our transfers, tours and connections went exactly as scheduled.... Read more
Our travel agency really listened to what we were asking for, and put together a trip with a perfect mix of adventure and relaxation. Starting out, we knew nothing about the various islands and resorts, and it would have been incredibly time consuming trying to research all that ourselves. Having this company... Read more
Our vacation holiday trip that Diane from this South Pacific travel agency put together for us was off-the-chart amazing! After finding her on Zicasso -(I saw a bit of web advertising) I contacted her giving her our places we wanted to visit - including New Zealand, Australia and Fiji - and how much we... Read more
We're a bit late in writing this review but only because we were so relaxed after our incredible honeymoon!
Rick was an incredible travel agent from beginning to end. He was very honest with us through the process and guided us to a better location than what we had originally envisioned. We had set out... Read more
The trip was excellent. Overall it was outstanding. We will recommend this South Pacific travel company without hesitation. When we think about the geography covered, the length of the trip (29 days), the activities/tours and people we met along the way we are extremely satisfied with our agent from this travel... Read more
Diane did a wonderful job at listening to what I wanted to do on this surprise trip form my wife. She matched excursion, accommodations and timing to create a wonderful experience. The results was a positively wonderful vacation experience which will be remembered for a lifetime.
OMG! We had the BEST time! I had my list of things I wanted to do and 6 days to do them in. Jennifer, our Australia and Fiji travel agent, put it together and we had a BLAST! It was perfect! The tours and side trips we did were with guides that really cared about our needs and knew an incredible amount about what... Read more
Jillian from our New Zealand tour operator was incredible.. She listened to our likes and dislikes and tailored a trip for us that she felt would offer the best of New Zealand and still accommodate our particular needs (we wanted to spend two days with friends in the Bay of Islands). She tweaked the reservations at... Read more
Due to our age, my wife and I wanted to plan and experience a "once-in-a-lifetime" vacation while we are still able to enjoy it. We started by contacting Zicasso in early March 2013 if I remember correctly. 2 companies responded. A co-owner of a competing company responded, made many promises, and failed to meet... Read more
This was our first time using a travel agency and it was a very positive experience. Our agent helped us plan a wonderful 5-week trip to Australia and Fiji. She was always prompt in responding to all our many questions and requests either by phone or by email. All the tours she arranged were excellent with... Read more
I have nothing but positive things to say about our travel agent and the Fiji tour company. My fiance and I were planning our honeymoon to Fiji and had done a lot of research on our own, but still - with a destination that's so far away and that we were so unfamiliar with, we wanted some help. From my first... Read more
Our trip was fantastic, probably the best we have ever taken. In good measure, much of this was the result of very careful attention to details by our Fiji travel agent, Jill, which we would never have found without Zicasso. Thank you! We would say that they had several business characteristics which we really... Read more
This South Pacific travel agency planned a wonderful trip for us. We had never been to Australia, New Zealand or Fiji before, so had no idea where to start as far as planning a vacation. Our travel agency gave us some great suggestions, but were also flexible and adapted their suggestions so we ended up with the... Read more
This trip set the bar for an unforgettable vacation. My husband and I were able to explore and experience New Zealand and Fiji in a way we never imagined. Our travel consultant did an amazing job at coordinating all the things we wanted to do and see while organizing the logistics in a way that made getting around... Read more
This travel agency took very good care of us - from planning to booking to in-trip changes. Our travel planner was extremely knowledgeable and responsive to our questions and concerns. When we needed to make sudden changes due to airline delays or cancellations due to weather, we always had someone to talk to... Read more
This travel planner and the everyone at travel company really helped us out planning and coordinating our honeymoon. We didn't have much time before we had to leave, and they really came through -- we had a great time! Read more
We only made one mistake on our trip to the resort in Fiji, we should have stayed for two weeks instead on just one. The resort staff were outstanding; always friendly and helpful. The food was great. So much so, that we didn't even bother going to dine at either of the other two resorts on the island. Read more
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