I was amazed by the quick response and customer service provided by Zicasso putting us in contact with this travel agent. Our travel agent presented a number of options and worked with us to provide us with a dream anniversary vacation, allowing us to experience the best of Fiji while adhering to our budget. She... Read more
There are no words to describe that absolutely perfect, incredible trip that we took in November 2015 to Australia, New Zealand and Fiji. In my honest opinion, this trip was perfect because of all the effort put forth by our travel agent with this company.
To start with this trip was a 40th birthday gift... Read more
Rick was our agent and we feel he did an outstanding, superb, wonderful job. My wife and I have made several trips overseas and were a little concerned about going on a three country trip on our own. But we have to give Rick major props!!! All our transfers, tours and connections went exactly as scheduled.... Read more
Our travel agency really listened to what we were asking for, and put together a trip with a perfect mix of adventure and relaxation. Starting out, we knew nothing about the various islands and resorts, and it would have been incredibly time consuming trying to research all that ourselves. Having this company... Read more
Our vacation holiday trip that Diane from this South Pacific travel agency put together for us was off-the-chart amazing! After finding her on Zicasso -(I saw a bit of web advertising) I contacted her giving her our places we wanted to visit - including New Zealand, Australia and Fiji - and how much we... Read more
We're a bit late in writing this review but only because we were so relaxed after our incredible honeymoon!
Rick was an incredible travel agent from beginning to end. He was very honest with us through the process and guided us to a better location than what we had originally envisioned. We had set out... Read more
The trip was excellent. Overall it was outstanding. We will recommend this South Pacific travel company without hesitation. When we think about the geography covered, the length of the trip (29 days), the activities/tours and people we met along the way we are extremely satisfied with our agent from this travel... Read more
Diane did a wonderful job at listening to what I wanted to do on this surprise trip form my wife. She matched excursion, accommodations and timing to create a wonderful experience. The results was a positively wonderful vacation experience which will be remembered for a lifetime.
Due to our age, my wife and I wanted to plan and experience a "once-in-a-lifetime" vacation while we are still able to enjoy it. We started by contacting Zicasso in early March 2013 if I remember correctly. 2 companies responded. A co-owner of a competing company responded, made many promises, and failed to meet... Read more
This was our first time using a travel agency and it was a very positive experience. Our agent helped us plan a wonderful 5-week trip to Australia and Fiji. She was always prompt in responding to all our many questions and requests either by phone or by email. All the tours she arranged were excellent with... Read more
OMG! We had the BEST time! I had my list of things I wanted to do and 6 days to do them in. Jennifer, our Australia and Fiji travel agent, put it together and we had a BLAST! It was perfect! The tours and side trips we did were with guides that really cared about our needs and knew an incredible amount about... Read more
Jillian from our New Zealand tour operator was incredible.. She listened to our likes and dislikes and tailored a trip for us that she felt would offer the best of New Zealand and still accommodate our particular needs (we wanted to spend two days with friends in the Bay of Islands). She tweaked the reservations... Read more
This travel agent and the travel company team were out of this world! They crafted an amazing four-week adventure for us in New Zealand and Fiji. We started in Te Anau, NZ, where we focused on hiking and boating to both the Milford and Doubtful Sounds. We flew from Te Anau to the Nelson area at the top of the south... Read more
This was our first trip to New Zealand and our travel agent was extraordinarily helpful in developing an itinerary that exceeded our expectations - we had exactly the right balance of sight-seeing and tours and hiking and downtime. Everything went off without a hitch - even the flights and the baggage! We had the... Read more
New Zealand and Fiji trip was delightful. Weather proved a little challenging, but the sites, people and learning about the Morai culture was wonderful. I would highly recommend a trip to this amazing continent.
My travel agent was great and kindly always available. Read more
The trip was well designed and gave us the experience of Australia, and Fiji that we were looking for.
We appreciated the rooms that we had in the various places, and the tours were good and informative especially the Sydney Harbor Bridge climb and the boat tour that took us to the Great Barrier reef. ... Read more
A wonderful trip that was very well organized. We had lots of activities planned and each one of them was enjoyable and never felt like something that we could have skipped. The coordination for all of the different flights/shuttles/boats and activities was great, something I couldn't have scheduled myself Read more
The responsiveness and the suggestions were very helpful. The lodging suggestions and flight suggestions were excellent. The reason I am using 4 stars vs 5 stars is that the airport transport from the hotel to the airport for our trip home was booked at the wrong time and we missed our flight back to the united... Read more
This travel agent was top notch. He was very knowledgeable of everywhere we wanted to go, had first hand knowledge of all the places and activities. He set up the trip to focus on our expressed interests and did a spectacular job of choosing sites and activities that were aligned with our interests. Read more
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