I was amazed by the quick response and customer service provided by Zicasso putting us in contact with this travel agent. Our travel agent presented a number of options and worked with us to provide us with a dream anniversary vacation, allowing us to experience the best of Fiji while adhering to our budget. She... Read more
There are no words to describe that absolutely perfect, incredible trip that we took in November 2015 to Australia, New Zealand and Fiji. In my honest opinion, this trip was perfect because of all the effort put forth by our travel agent with this company.
To start with this trip was a 40th birthday gift... Read more
Rick was our agent and we feel he did an outstanding, superb, wonderful job. My wife and I have made several trips overseas and were a little concerned about going on a three country trip on our own. But we have to give Rick major props!!! All our transfers, tours and connections went exactly as scheduled.... Read more
Our travel agency really listened to what we were asking for, and put together a trip with a perfect mix of adventure and relaxation. Starting out, we knew nothing about the various islands and resorts, and it would have been incredibly time consuming trying to research all that ourselves. Having this company... Read more
Our vacation holiday trip that Diane from this South Pacific travel agency put together for us was off-the-chart amazing! After finding her on Zicasso -(I saw a bit of web advertising) I contacted her giving her our places we wanted to visit - including New Zealand, Australia and Fiji - and how much we... Read more
We're a bit late in writing this review but only because we were so relaxed after our incredible honeymoon!
Rick was an incredible travel agent from beginning to end. He was very honest with us through the process and guided us to a better location than what we had originally envisioned. We had set out... Read more
The trip was excellent. Overall it was outstanding. We will recommend this South Pacific travel company without hesitation. When we think about the geography covered, the length of the trip (29 days), the activities/tours and people we met along the way we are extremely satisfied with our agent from this travel... Read more
Diane did a wonderful job at listening to what I wanted to do on this surprise trip form my wife. She matched excursion, accommodations and timing to create a wonderful experience. The results was a positively wonderful vacation experience which will be remembered for a lifetime.
Due to our age, my wife and I wanted to plan and experience a "once-in-a-lifetime" vacation while we are still able to enjoy it. We started by contacting Zicasso in early March 2013 if I remember correctly. 2 companies responded. A co-owner of a competing company responded, made many promises, and failed to meet... Read more
This was our first time using a travel agency and it was a very positive experience. Our agent helped us plan a wonderful 5-week trip to Australia and Fiji. She was always prompt in responding to all our many questions and requests either by phone or by email. All the tours she arranged were excellent with... Read more
OMG! We had the BEST time! I had my list of things I wanted to do and 6 days to do them in. Jennifer, our Australia and Fiji travel agent, put it together and we had a BLAST! It was perfect! The tours and side trips we did were with guides that really cared about our needs and knew an incredible amount about what... Read more
Jillian from our New Zealand tour operator was incredible.. She listened to our likes and dislikes and tailored a trip for us that she felt would offer the best of New Zealand and still accommodate our particular needs (we wanted to spend two days with friends in the Bay of Islands). She tweaked the reservations at... Read more
We are very happy with all the planning that this tour company did for our honeymoon! The Austrailian Open tennis tickets we received were amazing and exactly what we wanted. The resort in Fiji was out of this world amazing. Thank you to our tour planner and the staff at this tour company for being so accommodating... Read more
As we brainstormed Australia trip, our goal was to scuba dive on great barrier reef. The tour planner did a great job of pointing out the pluses and minuses of live aboard 4 day option, highlighting jelly fish issue at Hamilton Island during December, long boat rides from Port Douglas, and ultimately guiding us to... Read more
Thank you so much zicasso & travel team , especially the trip planner for making 2018 an amazing christmas and new year holiday for my family. Our trip to Fiji & Australia is beyond amazing complimented with the trip planner attention to details as well as extremely fast responses ( even during holidays ).... Read more
We had an exceptional trip to New Zealand and Fiji!
Everything was wonderful and we appreciate how much the tour designer listened to us and accommodated to our taste. The hotels were wonderful and the B&Bs excellent choices, too. Our itinerary was so well planned and easy to follow! We had no issues or... Read more
Everything went smoothly from the initial contact to the very end. Our travel agent planned everything to perfection from places we stayed, activities planned, flights booked. She fit in everything we wanted to do within our budget and was very accommodating. The response time was great always in contact. We got to... Read more
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