Custom Europe Tours Reviews

4.8743
4.87 out of 5 stars
4.87 stars based on 11591 reviews

Real customer reviews for Zicasso’s Europe tours referral service.

We match travelers with top travel agents and tour companies.

Review: Greece Tour, Athens, Santorini Sailing Tour, Palace of Knossos, Akrotiri, Samaria Gorge

5

by traveler 

Ting L.

Our tour was planned by this travel agency. I worked with Chris, and he was very helpful, accommodating and understanding. He never hesitated to spend extra time on the phone with me to inform me about parts of Greece my husband and I would have definitely missed out on had we not spoken with him (e.g., Akrotiri,... Read more

Review: Italy Tour, Sicily, Rome, Pompeii, Fine Dining, Wine, Cooking Class

3

by traveler 

Julie G.

I decided to go with this travel company because of the number of good reviews posted about the company and the fact that they let you design your our itinerary. I was looking for a tour that would include everything and where I could just relax and not have any worries. There were a few things that I would mention... Read more

Review: Honeymoon in Greece, Italy & Spain, Local Culture & Cuisine

4

by traveler 

Gregory W.

This travel company did a great job planning our trip. It was a 30 day trip in Europe with many train rides and flights in between countries. All of the hotels, tours and restaurants that they planned were centrally located and we'll planned. However, they were vary clandestine about their costs and when I priced... Read more

Travel Review: Tour of Spain & Portugal, Lisbon, Seville, Marbella, Salamanca, Madrid, Granada, Porto

5

by traveler 

Linda M P.

I did respond to this section.  Very impressed with our agent and this travel company. She planned the perfect trip; hotels, guides, drivers and follow-up. Read more

Travel Review: Italy Tour, Puglia, Calabria, Lecce, Matera, Sila, Castel del Monte, Culture, Food & Wine

4

by traveler 

John W.

We were delighted by the itinerary created by this Italy travel agency and pleased by the way things were modified and carried out to our wishes. The only reason not to give a perfect score is that the company did not seem to be aware that museums in Italy are always closed on Mondays. This we feel is inexcusable... Read more

Review: Luxury Tour of Italy, Venice, Florence, Rome, Ferrari Drive, Art Tours

4

by traveler 

Laura C.

Overall the trip was great.  We were celebrating birthdays and our 30th wedding anniversary in Italy.  The single greatest part of having Zicasso arrange the trip was the transfers from the train to the hotel.  We saw so many tourists wandering the streets of Florence and Venice with their suitcases and a map... Read more

Review: France Tour, Normandy, Paris, Loire Valley, Mont Saint Michel, Bordeaux Wine Tasting Tours

5

by traveler 

Chirag D.

We had a great trip to France planned out by this agent and her team! Read more

Travel Review: Luxury Italy Tour, Venice, Florence, Pisa, Lucca, Tuscany, Chianti Wine Tasting, Balsamic Factory Tour

5

by traveler 

Marion I.

Our agent, the owner of our Italy travel company, called us and from the very onset was gracious, knowledgeable and compassionate of our travel needs to Italy. In planning our itinerary he offered many options and always had us as visitors in mind to be sure we would enjoy the travel. He was always so... Read more

Travel Review: Tour of Croatia & Czech Republic, Dubrovnik, Rovinj, Hiking, Relaxation

5

by traveler 

John M.

Top notch travel company.  Communication was excellent and the hotels were amazing.  Would highly recommend and use their service again. Read more

Review: Luxury Italy Tour, Rome, Orvieto, Pompeii

5

by traveler 

Kenneth J.

My experience with travel agents stems from trips booked by two companies of which i was a principal owner. One involved awards trips with group sizes up to 200 people and the other involved share holder and directors meetings that had to be held outside of the United States. Group  sizes for this one were usually... Read more

Travel Review: Luxury Spain Tour, Barcelona, Seville, Madrid, Granada, Ronda

4

by traveler 

leo l.

This Spain travel agency crafted  an exceptional tour of Barcelona and Andalucia for me.  Combining private and small group tours allowed me to visit and learn so much about the area.  All arrangements were in keeping with my expectations and budget.  Accommodations were first rate and convenient for exploring each... Read more

Review: Italy Honeymoon Tour, Florence, Venice, Rome, Sorrento, Capri, Food & Wine, Art & History

5

by traveler 

Jamie G.

Our agent for this Italy travel company helped us plan a dream honeymoon and we couldn't be more happy. From the initial emails deciding where we wanted to go to the smallest of questions about a hotel, location or tour, she was completely available to us and answered every single question with details. She was... Read more

Travel Review: Italy Vacation, Rome, Venice, Tuscany, Florence, Venice, Lake Como, Sicily, Vatican, Papal Audience

5

by traveler 

Danielle G.

I cannot say enough good things about our agent and this company.  Literally from the moment I submitted an inquiry on Zicasso through the completion of the trip, the process was seamless.  Not only did our agent respond almost immediately with a preliminary itinerary based upon the limited info I put in my request... Read more

Review: European Vacation France, Spain, Portugal, Paris, Barcelona, Mojorca, Food & Wine, Art

5

by traveler 

Jo B.

The tour guides were very knowledgeable and engaging,The  Hotels were very well located and very good. The agency contact was responsive to our concerns. Our contact from Zicasso was a pleasure to deal with and resolved our issues. Read more

Review: Luxury Greece Family Vacation, Athens, Crete, Santorini, Delphi, Olympia

3

by traveler 

Diana S.

Mixed reviews: Prior to the trip I would give them 4 stars but during the trip 2 stars so overall 3 stars.

Prior to the trip our agent was very helpful and patient in providing options and clear information about accommodations, side trips, and travel arrangements. I had to contact them along the way (for... Read more

Travel Review: Spain Tour, Barcelona, Madrid, Toledo, Costa Brava, Flamenco Performance, History, Food & Wine, Culture, History

5

by traveler 

David F.

We travelled in May 2016 to Spain on a custom trip designed by this travel agency, spending 4 nights in Barcelona and 3 nights in Madrid.  I recommend this company very highly - when we return to Spain we will use them again, and won't consider anyone else.  The service was excellent, and our travel agent was... Read more

Travel Review: Greece Honeymoon, Athens, Mykonos, Santorini, Cooking, Class, Glass Bottom Boat Tour, Catamaran Cruise

5

by traveler 

Mike C.

Our agent was awesome.  He did a great job planning our trip.  He always got back to us right away if we had any questions before our trip, always emailed back the next day.  Took care of everything.  We loved all of our hotels and all of the trips he planned for us while we were in Greece.  He took care of all the... Read more

Travel Review: Croatia Tour, Dubrovnik, Split, Zagreb, Plitvice Lakes National Park

5

by traveler 

Michael H.

Our travel company made this a wonderful trip. everything real so smoothly and with great efficiency. This company was wonderful from the initial contact and made everything in country run so very smoothly. They listened to our needs and made every thing just perfect. I would highly recommend this agency. It is the... Read more

Greece Travel Review: Athens, Santorini, Mykonos, Rhodes, Paros, Crete, Cooking Class, Wine Tasting

5

by traveler 

Mary G.

Great company to work with when planning a trip. Our agent in Washington was amazing and knowledgable on all destinations when discussing our Greece trip.  Our agent from the Italian office contacted us daily to make sure things were fine.  An example of great service was when my sister's knee became worse and she... Read more

Travel Review: Luxury Ireland Tour, Galway, Dublin, New Grange, Killarney, Dromoland, Cliffs of Moher, Ring of Kerry, Castle Tours

5

by traveler 

Elizabeth E.

Extremely knowledgeable and helpful. Made our bucket list a priority and ensured that all our desired experiences were included. Also very quick to respond to our communication. The trip exceeded our expectations! Read more

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