Our travel agent saw to our every need and provided the perfect vacation. Her response time was quick. She answered all of our concerns with positive solutions and alternative ideas. Her suggestions made a difference between a good trip and a great trip. Read more
Our travel agent and her company were fantastic. They really listened to what I was looking for and helped me plan the perfect vacation. The hotels they recommended were fantastic, the guides were perfect. They planned days that were interesting to the whole family. Both kids (14 and 17 years old) loved the... Read more
Overall the trip was great. Communication with our travel agent - when there were a few glitches - was fantastic and all problems were addressed immediately. My only real complaint has to do with the pick-ups and drop-offs. I had no idea how much these cost when I booked the trip. But learned later on - when one... Read more
Our trip started and ended with several days in London, where we were on our own as we had previously been to London. This was our first time in Ireland, so we needed help to plan our week there. Our travel agent and this company were a pleasure to work with and helped us put together a memorable Ireland vacation... Read more
The travel company did an outstanding job from start to finish and was very responsive to our planning requests and also to changes we requested in country during the trip. The tour guides they arranged were extremely knowledgeable and very nice. We highly recommend this travel service to anyone looking for a... Read more
Our travel company provided excellent service and was responsive to our questions and comments throughout the planning process and while we were on our trip. A few concerns were outside the control of the travel company (intermittent rail and air strikes in France), but we were kept informed of the current status... Read more
Having never used Zicasso or The travel agents they paired me with prior, I was a bit skeptical about planning this trip online. However, I have to say that all the planning and arranging with the Travel Agency worked out very well. They put us in a very central hotel in the city center for each city so we were... Read more
Our trip and the service we received from this travel planner and his company were excellent. I am not an experienced international traveler, but our travel planner made our trip to London and Paris easy, seamless and incredibly fun. The company literally took all of the worry out of our travel. The hotels he... Read more
Our travel agents were very thorough from private tours, transportation and accommodations. They were attentive to our wants and needs. We started in London, took the Eurostar to Paris and ended in Eze (south of France. Without hesitation I would use the same travel agency again. Read more
Overseas vacations with your family are an investment in time and dollars and after this trip, I would trust these travel agents and this company with my vacations anytime. They provided excellent ideas and itinerary and went above and beyond with preparing with our family and the service providers that were taking... Read more
Outstanding! This was our first trip to Europe and we wouldn't have enjoyed it half as much without this travel agency. Our itinerary was well organized, detailed, and directed to our interests. Our travel team stayed in contact with us throughout our entire journey and updated plans as required. They even... Read more
Our travel agent was amazing- patient and knowledgeable in planning, available and accommodating during our adventure. We had two scheduled, third party drivers not show up but we were refunded immediately without question. This was a major investment cost yes, but in our family life experience! We will use this... Read more
We worked with this travel agent and we truly had a fantastic trip. I found our travel agent to be amazingly helpful, knowledgeable, available for questions, and patient with us as a group unaccustomed to traveling abroad. Her experience as a travel agent really paid off in the quality of the tours and tour guides... Read more
Trusted Reviews of Travel Agencies & Tour Operators
Our Pledge: Every single review here is written by a real traveler who booked a trip via Zicasso and traveled with the travel agency or tour operator in the review.
Maintaining Standards: Zicasso has spent thousands of hours selecting the top travel agencies and tour operators. To ensure that they continue to deliver the best quality and value, we will discontinue a company's participation on Zicasso if its average review rating falls below 4.25 stars (out of 5), after six reviews.