This travel specialist and travel agency planned our trip to England. The whole trip was really wonderful. Our travel representative picked 2 travel guides for different tours and both were terrific. The hotel in London was really nice with a wonderful breakfast and absolutely 5 star service. It was right across... Read more
I booked a 9 day trip to the UK with this travel company and was supported by their agent who put together an itinerary for a journey to Oxford, Bath and London. The process by which the itinerary was developed was collaborative, efficient and easy for me; I wanted a trip that would work for both me and my teenage... Read more
Through Zicasso, we found this agent and she was wonderful! Our trip was a little more than 2 weeks long starting at the end of June. We are a family of 5 with three children from ages 14, 12 and 8. We are complicated travelers. We travel with 10 large bags. It requires large vehicles and someone who can move... Read more
It was a wonderful vacation and our travel agency included all the highlights we asked for, especially two Premier League soccer games. They couldn't have been more helpful! We will definitely use them again when we return to the U.K. The arrangements and accommodations were perfect, overall. I even think they may... Read more
We just got back from a trip to France and England planned by this travel agency. We had a great vacation and had some very good tour guides. There were some travel hiccups along the way, but this was taken care of quickly and efficiently by our agent. I would definitely recommend the company to others. Read more
My husband and I hesitated to spend the extra money to work with a travel agent for our trip to Europe, but we are so glad we did! This being our first trip abroad, we needed help with the planning and logistics, and the the travel team made the trip so enjoyable by taking away a lot of the stress.
We really enjoyed our trip. It was very busy, but that is what we were looking for. I appreciated the assistance our friends at this travel agency provided in planning our trip. We had more than a few conversations about our itinerary and things to do and see. They were very helpful and patient.
This was the 3rd trip we planned with Zicasso. This trip as well as the other 2 trips were absolutely excellent. The itinerary was filled with memorable activities but we had enough down time to enjoy things we hadn't planned. All our guides were excellent: knowledgable, pleasant and punctual. Read more
We were very pleased with the professionalism of our travel agency. they delivered exactly what they promised. Most accommodations were excellent and the countywide was magnificent . If i had done my home work better we might have changed the itinerary a little so we could spend more time in York and maybe... Read more
Exceptional performance. Our travel agency actually listened to us and what we wanted on our trip. They tried very hard to work within our budget and succeeded. They took care of one minor issue we had during the trip - one of our scheduled drivers arrived very late. After that, the drivers were all on time or... Read more
Started planning in June for our late August self-drive vacation including Iceland, Scotland, and England.
Our travel representatives were excellent. We had multiple conversations and traded emails and they both listened and understood our goals. The itineraries they worked out in each of the countries... Read more
We returned home earlier this week and we are so energized from the amazing Europe trip. We are very grateful and thankful to our travel agency for planning a very customized, relaxed, fun and amazing time.
To begin, London the hotels location was great as well the room. We enjoyed the trip up to Windsor,... Read more
Our agent was very helpful in making all of our travel plans. She took the time to understand what we wanted to do and designed a great itinerary. While I was traveling I wanted to make a small change and the agency's travel team were quick to respond and make the changes. Great personal service. Read more
This travel agency planned our amazing European vacation. They did not miss a beat. Every minute detail was planned upfront and executed without a flaw. The private tours and guides were superb. We had a fabulous trip. I have already recommended this company to several friends. I look forward to planning... Read more
Every detail was well-organized. I never had a concern (well, only once) about a driver or tour not happening. One driver was 10 minutes late (to catch a train), so I asked the hotel staff to contact the company of the driver. The driver was already on the way, and apologized for being late.
This was the vacation of a lifetime for my husband and I! After several months of research, planning, dozens (and dozens!) of emails, our travel company did a fantastic job putting our custom England and Scotland trip together. We didn't want to go with a tour group (too many people, too structured), and we didn't... Read more
Trusted Reviews of Travel Agencies & Tour Operators
Our Pledge: Every single review here is written by a real traveler who booked a trip via Zicasso and traveled with the travel agency or tour operator in the review.
Maintaining Standards: Zicasso has spent thousands of hours selecting the top travel agencies and tour operators. To ensure that they continue to deliver the best quality and value, we will discontinue a company's participation on Zicasso if its average review rating falls below 4.25 stars (out of 5), after six reviews.