Excellent trip and our travel planner did fantastic job with all the reservations. She placed us in very good hotels with a few positive surprises such as room upgrades and gifts for our anniversary. The driver guide was exceptional and bonded well with our family. Our itinerary was well organized and we made all... Read more
My daughter has been in Scotland for her third year of college, and I wanted to have a really great trip with her around the UK before she returned home to California. I contacted Zicasso for trip planning, having used them previously for an outstanding trip to Italy. Zicasso then partnered me with this travel... Read more
Our travel agency was an ideal pick for our trip to England and Switzerland. Our agent was fabulous with her planning, scheduling and communication. She is very well informed about the area and the options available and is very comfortable to deal with. We had to make an odd change occasionally and she took care of... Read more
Had a wonderful trip to England (Cotswolds, London) and France (Normandy and Paris). Our travel specialists at this travel agency were always available for questions and planning and tweaking the trip. They had suggestions for places and experiences I believe only they as Londoners could have provided. Top Notch. Read more
If this had been my first Zicasso, trip, it would have been my last. I use Zicasso because I believe travel professionals are best equipped to (1) recommend and arrange unique experiences with (2) vetted and reliable providers (3) within the framework of a well-organized itinerary. Unfortunately, there wasn't... Read more
Our tour officially began in London when we boarded the EuroStar train for Paris and ended in Madrid when we boarded our flight to the U.S. We did see most of the sites on the requested itinerary, but there were a few surprises, glitches and disappointments.
The first surprise came when we were met by our... Read more
Excellent planning. We were not rushed and still saw all of the magnificent sites we wanted to see. The accommodations were very nice and we had enough time off to make it feel like a relaxing vacation as well as a sight seeing tour. Our drivers were on time and very helpful as well as the tour guides. We had good... Read more
Thank you to our travel planner and her company for helping us plan and schedule an amazing trip to Europe for our grand daughter’s graduation from high school. This was a multi-generational tour - grandchildren, parents and grandparents. The trip was a year in the making to see the highlights and do some of... Read more
This was our first trip to Europe in over 10 years, so it was important to have a completely transparent plan. We chose a high-end tour (in April 2017), but to receive an outstanding experience. We shopped around and finally decided to go with this travel agency because of their detailed travel report and good... Read more
My travel agent was great in listening to our requests and suggesting sites and tours for our London visit. She gave us some great insights on what we could do and was knowledgeable regarding items that needed to be booked right away due to availability. This gave us a lot of flexibility to make decisions when we... Read more
This agent and the team at this company were great to work with in planning my 2.5 week trip to Europe. Since there is plenty to see in Europe and my trip was pretty much an open book, my agent had some great recommendations on how to vary up my trip, asked great questions over the phone to get to know my travel... Read more
Our two week trip to the UK and Ireland was well worth it. Excellent company! The company's information summary pages and itemized daily itineraries made us feel very confident that we were in good hands and could travel anywhere. Read more
I normally don't bother writing reviews, but in this case I decided to. We planned a vacation visiting 3 cities in Europe. I understand issues happen , for instance one of our transfer misunderstood the time are we were scheduled to be picked up 1 hour later than our arrival. I called, they arrived in 30 ... Read more
Zicasso referred us to this travel company for our family trip to London and Paris. My husband, myself and our 18 year old daughter were traveling to visit our 19 year old daughter who was studying abroad in London the spring semester. Our travel company was very quick initially reaching out to us and then we... Read more
This travel company was the ultimate partner when planning our trip to the U.K. Our agent was incredibly attentive, and asked all the right questions and made the best suggestions to get us thinking about the destinations and activities we'd most enjoy.
Their expert local knowledge made all the difference... Read more
Trusted Reviews of Travel Agencies & Tour Operators
Our Pledge: Every single review here is written by a real traveler who booked a trip via Zicasso and traveled with the travel agency or tour operator in the review.
Maintaining Standards: Zicasso has spent thousands of hours selecting the top travel agencies and tour operators. To ensure that they continue to deliver the best quality and value, we will discontinue a company's participation on Zicasso if its average review rating falls below 4.25 stars (out of 5), after six reviews.