We traveled to Ecuador last month, with a week in the Galapagos, 5 days in the Amazon, and several days in Quito. Arrangements for travel were made through this travel agent who is located in Quito. Every phase of the trip was perfect, from his help before on arrangements and planning, choosing an Amazon lodge,... Read more
Our trip to Quito/Galapagos was amazing and well planned. With very little effort on our part we got to see the highlights of the Galapagos and Quito. We stayed in lovely hotels, saw amazing sites and wildlife, ate delicious food, and didn't have to worry about arranging our own transportation (which would be so... Read more
This travel company is serious at providing a great vacation. My husband and I personally plan our trips but this time, we tried a travel company. Our travel agent reached out immediately to assist us in planning our South America trip. I basically just told him the dates we can do the vacation and which places we... Read more
I cannot express accurately how wonderful this travel company treated us on our holiday. From the first time our agent contacted us to the moment we hugged our guide good bye for the last time we were treated with first class care. Every detail of our trip was thought of and prepared for us. Our agent even... Read more
We took a 3 week trip to Peru plus the Gallapagos, first landing in Quito. Machu Picchu, the Amazon rain forest, Sacred Valley, Cusco... everything was beautiful. This travel agency's guides were always on time and great. They always had someone meeting us at the airports also. Although we picked one or two hotels... Read more
This was the best trip I have ever been on! The organization of the trip was exceptional! Everything from the guides, hotels, and restaurants was far beyond what I expected. I have used other travel companies in the past and no one has even come close to Zicasso. I highly recommend this company and I will for... Read more
I was most impressed from the time I started working with this agent in planning the trip, reviewing her professional proposal, and then the perfect execution of the trip. The accommodations were excellent. The design of the days were fun and informative. The meals were of local cuisine and exactly what we hoped to... Read more
My husband and I traveled to the Galapagos Islands for our honeymoon on a trip organized by this travel agent. We were consistently amazed at how often the trip exceeded our expectations. Our accommodations were luxurious, the transfers were super well-organized and well-executed, and we absolutely loved every... Read more
We had a great trip and really appreciated the support that our travel agent gave us throughout the trip. Our agent gave us great suggestions that needed in a well rounded view of the areas we were interested in. Read more
Our agent from this South America travel company could not have been more responsive, knowledgable and fun to work with. I would recommend her and her company to anyone. Really a top flight company to work with. Read more
I had planned to travel alone but when my 14 yr old niece was able to join me, our agent went above and beyond to rearrange my trip to find a yacht that would take a 14 year old and give us a great time with lots of snorkeling in Galapagos . We SKYPED to put a face... Read more
Overall the trip was well planned and was executed without any major issues. The guides always arrived on time and did a great job. All the air and land transfers were done by professionals and we always felt safe and taken care of.
As far as the hotels all were very good, clean and well located.
We had a wonderful Ecuadorian experience through this travel agency. The trip that was planned for us was diverse and extraordinary. Our accommodations, especially at the Mashpi Lodge, were wonderful. We had some snafus (one flight was cancelled, a bag was misplaced) and our representatives at our travel agency... Read more
The trip planned by this company was wonderful ! Every in country connection was as planned, the travel agent in each city that was to meet and help us was there as planned. The Galapagos Island trip and cruise boat was perfect. The ship was everything that could be hoped for. Good food, very helpful crew,... Read more
Our travel agent planned this awesome trip for us. Our flights were thoroughly looked at for the most direct (coming from Buffalo, NY is always a challenge for connections. Our flights were all booked in first class all the way to Santa Cruz in the Galapagos. We were met in Quito by our guide who wisked us... Read more
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Maintaining Standards: Zicasso has spent thousands of hours selecting the top travel agencies and tour operators. To ensure that they continue to deliver the best quality and value, we will discontinue a company's participation on Zicasso if its average review rating falls below 4.25 stars (out of 5), after six reviews.