This travel agency is planning a trip for us in the Spring that is much longer and I asked them for a quick recommendation to tag on to a business trip in Ecuador. They suggested a fantastic place, made all the arrangements and checked in with me all along the way to make sure everything was taken care of. If... Read more
I think the trip was an incredible experience overall.
Booking process - The travel company was great at crafting an itinerary to suit our activity levels and interests. Communication was good and, most importantly, they could work around any timeline you gave them. This is... Read more
Overall this was a very satisfying and rewarding trip for our group. The pace was hectic and, at times, it was grueling. Nevertheless, it was a very enjoyable trip, thanks to excellent arrangements by our travel agency. Personnel representing the company were present to welcome us at Guayaquil airport and all... Read more
Once arrangements were set, everything was very well done. No disappointments. Believe this was due to the Zicasso process which we will definitely use again. Your process results in competitive bidding and keeping everyone honest. Of the 2 vendors, A was several thousand $ / person higher than B with no... Read more
Our trip was way more than we could have hoped for. This travel agency was fantastic! From the first initial contact to the very end they were their for us. I was so impressed with the level of service and communication. They contacted me within hours of you giving them my information. Than within a day or two... Read more
I had a wonderful trip. My travel agent was super friendly and accommodating, and when there was a hiccup halfway through the trip, the co promptly rectified it and threw in a free dinner to make up for it! And at the end, I had a chance to meet my agent in person for a very personal excursion and she showed me her... Read more
It was an amazing trip and we loved this travel agency! The trip had such a personal touch to it and we loved all of our guides along the way! If you love wildlife, the Galapagos islands the place for you! We seriously enjoyed all of our adventures and we're grateful for the awesome itinerary! Read more
The trip was wonderful and the travel company excellent. Everything went smoothly. We were met by guides at all the necessary places, so that for Americans who don't speak fluent Spanish, things went effortlessly. There is a certain amount of anxiety when traveling in a foreign country and we felt very comfortable... Read more
The trip was amazing. The accommodations and staff on the boat were superb. Our travel agent and our travel company were great. They were patient answering all of our questions up and thorough in making sure everything was taken care of properly. She was answering our emails quickly regardless of the day or... Read more
This trip was very difficult to rate. We had amazing guides and excellent tours-- esp in Peru. Unfortunately, half the trip was mired in issues and we struggled to get details about our trip in advance, leaving us feeling stressed and worried both before and during the trip. If you are going on a pre-built (no... Read more
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