Our trip was exceptional! The Ecuador travel agency secured a "2 for 1" deal for us that made this an affordable vacation. Initially, we were booked in one of the smaller cabins, but because the cruise was not fully occupied, we were "upgraded" to a bigger cabin on the same deck. This definitely enhanced my enjoyment... Read more
The hotels and guides were excellent - first class all the way. No one got sick and everyone was comfortable. This Ecuador travel company did an excellent job. We had one family member who missed her flight and they made sure she got to the boat the next day. They kept in contact with everyone and made me feel... Read more
we loved it and it went really well.
unfortunately the Quito office of Red Mangrove Inn did not communicate w the Galapagos Red Mangrove so they didn't know we were coming. But Andrew at this Ecuador travel agency was right on it and fixed the snaffoo. As a result we got bumped up in accommodations, open bar, free... Read more
Excellent city tour of Quito. Knowledgeable guide in the Galápagos Islands. Great snorkeling. Then the coronavirus caused the second half of our trip to be cancelled. Didn’t get to go to the Amazon. Couldn’t even go see the land tortoises on our last day. At least we got out of Ecuador before they closed the border! Read more
My husband shattered his clavicle while hiking in the Galapagos. The entire travel team could not have done more to help us get emergency care, back to the Mainland and home for surgery. This included getting translators, flights, hotels, getting our luggage to us, and sending us what we needed for travel insurance... Read more
Our trip to Quito and to the Galapagos Islands was PERFECT! The travel planner and his team took amazing care of us. We planned this trip at the last moment and at first the experiences that we wanted were not available. But the wonderful folks at this team were persistent and eventually found us the perfect trip... Read more
The travel team took care of every detail. Private guides and drivers were waiting for us upon arrival. The hotels were lovely with very unique features and wonderful service. The included meals were reserved at excellent restaurants. We didn’t have to spend time or energy thinking about any of the logistics of the... Read more
The travel designer was amazing - he was extremely knowledgeable about the area, he listened to what we were looking for and planned the best itinerary for us. Every detail was taken care of. We did not have to worry about anything and the people he works with - the guides, the drivers etc... were unbelievable. ... Read more
overall trip was great. arrival in Galapagos could have been better planned/managed..ie should have been prepared for a day of activities and dressed appropriately. Airport hotel in Lima was terrible. Bad customer service. Good rooms on initial leg, terrible rooms on last night. Customer service at hotel... Read more
We had an unforgettable journey to Peru and Ecuador, thanks to our travel specialist. Every detail, experience and guide were exactly as we expected and beyond! Knowing and trusting that our travel specialist understood and designed a perfect experience, took away all the planning/travel anxieties — the details were... Read more
Very well and carefully organized trip!! I love the Galapagos cruise, the boat, the people, the island and animals. It was close to perfect. The Amazon tour was great as well but couldn't 100% compare with the Galapagos experience. My time in Quito with my amazing guide was also highly enjoyable. ... Read more
The trip was very well organized on the professional level. There were really no hiccups with the tours or transfers. The company also helped me secure a hotel when there was a civil unrest in the country. Read more
The trip to Galapagos was terrific. This travel team provided wonderful guides and took care of us. I would have liked more communications prior to the trip, just to make sure we knew what was happening when, rather than when we arrived in Quito. Read more
Very good. Staff on the yacht was very very good and did go out of their way to make sure all our needs were well taken care of. Hotel in Quito is a very good facility and we had wonderful stay there for two nights. Travel company was okay, little disappointed in couple of different things: 1. About close to... Read more
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