The hotels and guides were excellent - first class all the way. No one got sick and everyone was comfortable. This Ecuador travel company did an excellent job. We had one family member who missed her flight and they made sure she got to the boat the next day. They kept in contact with everyone and made me feel... Read more
We had a wonderful time on out recent vacation with our travel agency to Peru and Ecuador. The Sacred Valley is amazing. Those Incans really knew how to build. We were met by guides at the airports in Lima and Cusco. Natalie showed is the Sacred Valley and was very knowledgeable. We had a guide on our hike on the... Read more
Paul, with this South American travel agency, was great to work with. We had lots of questions and decisions to make and he worked with us and patiently answered all of our questions, via e-mail and several phone calls from Peru. We even had the pleasure of meeting him while we were in Cusco, Peru. He convinced... Read more
Everyone at this South America travel agency provided outstanding service during our recent visit to Ecuador and Peru. From our agent's patience and expert advice during the planning stages of the trip, through our various guides' knowledgeable and entertaining discussions at the sites on the itinerary, to the... Read more
Trip was fantastic. Met all expectations with very few hiccups.
The only real issue was the Quito airport. Literature and guide stated 25 minutes. It was close to 2 hours from the new airport to downtown hotel. With 4 trips in & out of the airport it was a combined 8 hours in a van travelling to what we... Read more
Very impressed with the completeness of the trip. All transfers were on time and the agents knowledgeable, friendly, understandable, and helpful. The pace of the trip was comfortable, not rushed, no wasted time. The documentation that Andrew provided was informational and complete. Read more
We enjoyed our trip to Costa Rica, Peru, Ecuador and Galapagos Islands. Andrew this Costa Rica, Peru, and Ecuador tour company, did a great job for us in not only custom building the trip to our requirements but organizing it and making sure everything went smoothly. Read more
This Peru and Ecuador tour operator did an overall excellent job. Everything went totally smoothly with never a late pickup or meet at an airport. They did everything we asked of them and I think it was a lot - certain hotels, particular seats on flights, etc. E-mail communication was good but getting prompt... Read more
Our trip was exceptional! The Ecuador travel agency secured a "2 for 1" deal for us that made this an affordable vacation. Initially, we were booked in one of the smaller cabins, but because the cruise was not fully occupied, we were "upgraded" to a bigger cabin on the same deck. This definitely enhanced my... Read more
The trip was great! All the arrangements in Peru were seamless, the quality of guides excellent, the hotels an experience in themselves. We had some of the most fabulous meals of our lives. Lima 27, In Lima, and Limon in Cusco were notable. Peruvians seemed proud of their country and anxious to give you such a good... Read more
Overall, everything was fairly well planned. However, I wish that we would have been given more specifics (such as flight details) because there were some issues along the way and we didn't have the necessary information. Read more
We had a clear idea of what we wanted to see and how much time we wanted to spend. There were several communications with the travel company in order to make it happen the way we thought we wanted to do it. The travel company was very responsive to our requests and we would use this Ecuador and Peru tour operator... Read more
we loved it and it went really well.
unfortunately the Quito office of Red Mangrove Inn did not communicate w the Galapagos Red Mangrove so they didn't know we were coming. But Andrew at this Ecuador travel agency was right on it and fixed the snaffoo. As a result we got bumped up in accommodations, open bar... Read more
Galapagos Islands were a disappointment. We were rushed each day by the guides assigned to us and the activities left a lot to be desired. Example: A leisure lunch and relaxing visit to a local farm turned out to be a fast lunch and a return trip to our accommodations. I would not recommend a visit to the... Read more
Trusted Reviews of Travel Agencies & Tour Operators
Our Pledge: Every single review here is written by a real traveler who booked a trip via Zicasso and traveled with the travel agency or tour operator in the review.
Maintaining Standards: Zicasso has spent thousands of hours selecting the top travel agencies and tour operators. To ensure that they continue to deliver the best quality and value, we will discontinue a company's participation on Zicasso if its average review rating falls below 4.25 stars (out of 5), after six reviews.