Our travel agency did a great job from the beginning to help us plan a trip to Prague, Budapest, and Krakow. We planned the trip within 1 month of departure after my husband find out he has a work meeting in Prague and we decided to tag on 8 days for vacation since we love traveling but haven't been to Central... Read more
I was completing a 3 year assignment in Ireland at the end of March and wanted to enjoy an extended (6 week) European vacation before returning to USA. Since I had used Zicasso before for trips to Peru/Paraguay and Italy with good experience, I contacted them for assistance. They recommended this travel agency for... Read more
We had an awesome experience with this European tour company. First and foremost, they are extremely trustworthy and responsive. They did everything that they said they would do. They helped us design an itinerary that worked really well and enabled us to see/do everything we wanted to, much better than if we... Read more
Our travel company worked very hard to accommodate all of our needs and desires. The trip was extremely well planned and well organized and there were no problems whatsoever. The hotels were perfect, especially the Aria Hotel in Prague. Read more
This following comment is about the tour company, not the travel agency we work with: We did not know that Brendan "just" booked the Danube tour through AMAWaterways. When we arrived in Prague, we were looking for someone with a Brendan sign, not one with Amacello (name of the ship). The extra tours in Istanbul... Read more
Very good travel planning. Great hotel recommendations. Detailed information on travel plans and options for each destination. Set up drivers for transportation - both locally and for travel between cities. Arranged local tour guides for walking tours and local sightseeing. Provided a phone for local calls. Read more
My wife and I and another couple asked this European travel company to plan a trip for us to Berlin, Prague, Vienna and Budapest, with a stop in Cesky Krumlov and a separate visit by our friends to the High Tatras and Krakow. With the exception of a coupe of glitches in Berlin (the hotel, while very nice, was not... Read more
Great, perfect, highly recommend. Our travel agency did a great job handling the initial planning and once we selected our itinerary and dates, turned us over to a local contact who was a great source for setting up excellent private tours and arranging travel between our destinations. Our travel planner was... Read more
This travel company was top-notch. They met and exceeded our every expectation in every way. Setting up the trip with them was a pleasure. Using the web site to review the itinerary was a breeze. We loved the hotels we stayed at. The transfers, train, and bus travel went off like clock-work. I would recommend them... Read more
Our travel company was fabulous. We travelled to Budapest, Bratislava, Vienna, Prague, Salzburg and Munich with this travel company. This was my first time using this company and I could not have asked for a better-planned trip. We had our own portal set up to view our itinerary and payments. A few weeks before our... Read more
Everyone we worked with at this travel agency was helpful, efficient and knowledgeable. They planned a unique trip for us including finding interesting activities for our teenagers. They were able to incorporate all the aspects of the trip that I suggested and developed an itinerary that was exactly what we were... Read more
Amazing on-site service with use of a local phone which made a huge difference to us in an emergency. The itinerary was really good--we felt we saw everything important to us. And we were traveling as a family, so the special experiences they recommended for children--strudel-making in Salzburg, sliding in a salt... Read more
We visited Prague and Croatia and couldn't have been happier with our Travel Agent, with our travel company, or Zicasso for linking us together! The trip was seamless and perfectly laid out so that we could get the most of our time and experiences! Read more
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