Our travel agency did a great job from the beginning to help us plan a trip to Prague, Budapest, and Krakow. We planned the trip within 1 month of departure after my husband find out he has a work meeting in Prague and we decided to tag on 8 days for vacation since we love traveling but haven't been to Central... Read more
I was completing a 3 year assignment in Ireland at the end of March and wanted to enjoy an extended (6 week) European vacation before returning to USA. Since I had used Zicasso before for trips to Peru/Paraguay and Italy with good experience, I contacted them for assistance. They recommended this travel agency for... Read more
We had an awesome experience with this European tour company. First and foremost, they are extremely trustworthy and responsive. They did everything that they said they would do. They helped us design an itinerary that worked really well and enabled us to see/do everything we wanted to, much better than if we... Read more
Our travel company worked very hard to accommodate all of our needs and desires. The trip was extremely well planned and well organized and there were no problems whatsoever. The hotels were perfect, especially the Aria Hotel in Prague. Read more
This following comment is about the tour company, not the travel agency we work with: We did not know that Brendan "just" booked the Danube tour through AMAWaterways. When we arrived in Prague, we were looking for someone with a Brendan sign, not one with Amacello (name of the ship). The extra tours in Istanbul... Read more
Very good travel planning. Great hotel recommendations. Detailed information on travel plans and options for each destination. Set up drivers for transportation - both locally and for travel between cities. Arranged local tour guides for walking tours and local sightseeing. Provided a phone for local calls. Read more
My wife and I and another couple asked this European travel company to plan a trip for us to Berlin, Prague, Vienna and Budapest, with a stop in Cesky Krumlov and a separate visit by our friends to the High Tatras and Krakow. With the exception of a coupe of glitches in Berlin (the hotel, while very nice, was not... Read more
This travel agency exceeded all of our expectations. As experienced international travelers, we've planned trips on our own in the past, but for this "trip of a lifetime" to celebrate our 25th wedding anniversary, we didn't want to spend the time and effort required. The three week trip our agency planned for us... Read more
Oh my gosh, this travel agency was awesome! With our input, they took care of all of the challenging parts of planning a 5 city trip (the transportation, hotels, etc.) and we were able to just enjoy each city. For two sisters who do not pack light having a car & driver transport us from city to city was a joy... Read more
We loved our recent trip thru Eastern Europe. Thanks to our travel agency's impeccable trip coordinator and her access to knowledgeable tour guides our appreciation for each country deepened and made us want to return.
Our travel agency's trip planning was transparent, cooperative, efficient, stress free... Read more
Our trip was magical and everything that we could have hoped for!
The travel company worked closely with us from the very beginning. They were easy going, pleasant, and attentive. They tailored our trip to fit our requests and checked in with us along the way. They were available and responded quickly. We... Read more
Worked with this travel agent and she created a wonderful trip for us to explore Budapest, Vienna, Salzburg and Prague. The hotel accommodations were right in the heart of the cities. The tour guides were very knowledgeable and gave a lot of the varied history in its context when they were ruled by other countries... Read more
My trip involved traveling to Poland and the Czech Republic. When I first contacted Zicaasso I was put in touch with this travel agent who was from the area and was very helpful in planning the trip. I told him what I wanted to see and and he fit in the places I suggested and also other areas that he was familiar... Read more
All arrangements were excellent with a minimum amount of "tour / driver guide" frustration. I would certainly use this travel company again ... and would have no problem recommending them to friends and colleagues. Read more
In total, it was a wonderful trip to beautiful locations with few issues. I appreciate the effort the travel agency put into the planning as well as the follow-ups done before and during the trip to ensure our vacation met our expectations. Well done! Read more
Trusted Reviews of Travel Agencies & Tour Operators
Our Pledge: Every single review here is written by a real traveler who booked a trip via Zicasso and traveled with the travel agency or tour operator in the review.
Maintaining Standards: Zicasso has spent thousands of hours selecting the top travel agencies and tour operators. To ensure that they continue to deliver the best quality and value, we will discontinue a company's participation on Zicasso if its average review rating falls below 4.25 stars (out of 5), after six reviews.