Our travel agency did a great job from the beginning to help us plan a trip to Prague, Budapest, and Krakow. We planned the trip within 1 month of departure after my husband find out he has a work meeting in Prague and we decided to tag on 8 days for vacation since we love traveling but haven't been to Central... Read more
I was completing a 3 year assignment in Ireland at the end of March and wanted to enjoy an extended (6 week) European vacation before returning to USA. Since I had used Zicasso before for trips to Peru/Paraguay and Italy with good experience, I contacted them for assistance. They recommended this travel agency for... Read more
We had an awesome experience with this European tour company. First and foremost, they are extremely trustworthy and responsive. They did everything that they said they would do. They helped us design an itinerary that worked really well and enabled us to see/do everything we wanted to, much better than if we... Read more
Our travel company worked very hard to accommodate all of our needs and desires. The trip was extremely well planned and well organized and there were no problems whatsoever. The hotels were perfect, especially the Aria Hotel in Prague. Read more
This following comment is about the tour company, not the travel agency we work with: We did not know that Brendan "just" booked the Danube tour through AMAWaterways. When we arrived in Prague, we were looking for someone with a Brendan sign, not one with Amacello (name of the ship). The extra tours in Istanbul... Read more
Very good travel planning. Great hotel recommendations. Detailed information on travel plans and options for each destination. Set up drivers for transportation - both locally and for travel between cities. Arranged local tour guides for walking tours and local sightseeing. Provided a phone for local calls. Read more
My wife and I and another couple asked this European travel company to plan a trip for us to Berlin, Prague, Vienna and Budapest, with a stop in Cesky Krumlov and a separate visit by our friends to the High Tatras and Krakow. With the exception of a coupe of glitches in Berlin (the hotel, while very nice, was not... Read more
This travel agency were exceptional in assisting me in putting together our dream European vacation. Always professional both here in the U.S. and the staff in Europe. Hotel recommendations were excellent and we stayed in several stunning hotels. The trip itself was amazing, covering 7 countries in 14 days... Read more
The company and especially our travel planner was fantastic. Being experts in central Europe, she was able to give us a perfect custom itinerary including both private and group tours, arrange transfers and drivers. Even when I had a urgent family situation and needed to add my daughter into our trip during the... Read more
The hotel offerings met our very specific needs. The hotel transfers were the best: did not have to worry about a thing. They booked train tickets and a tour we requested so that was great too. It was handy to have their restaurant and site recommendations as I did not have time with work to research beforehand. ... Read more
At first, we had doubts with booking a travel agency using zicasso since it would be someone out of our country and will be very hard for us to verify its legitimacy. However, things turned out great. The vehicles that was used for our transfers and the guides exceeded our expectation.
It's been a while since our family consulted a travel company especially since my siblings and I grew older, we learned to plan travels on our own. For our first time in Europe though, we weren't sure if we could do it especially as our parents and aunt have gotten older. After doing some research online and... Read more
The president of this travel agency listened to our ideas and developed a travel agenda to Italy that was fairly near perfect. The hotels were top notch. Arranged transport between cities made traveling in a foreign country comfortable. The private or small group tours enhanced our experiencing of Italy’s culture... Read more
This was our first trip to Poland and the Czech Republic. Even though I'm a seasoned traveler, I didn't know anything about this part of the world. Our travel agent helped us at each step. When she wasn't available, the other staff were equally helpful. The entire trip went exactly according to script. All... Read more
The trip was well planned and exactly suited to our tastes. Our travel agent was consultative, helpful and available. We went from Prague to Vienna and then down to Italy and not only did we see everything we wanted to see but things we could not have even thought of like the gem of Cesky Krumlov. It was a... Read more
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