Our trip through our travel company was simply wonderful. While my husband had been to Cuba, the rest of our family and the family we were traveling with, had not and we didn't know what to expect. But from the earliest moments of our arrival right through our departure, our travel specialist made us feel so welcome;... Read more
Our trip to Cuba with this travel company was AMAZING! Our trip planner went above and beyond to make this experience great. The tour guide and drivers in Cuba really made this vacation exceptional. We are already planning to return to Cuba with this travel company! Read more
This travel company exceeded our expectations on this trip. Their team of guides and drivers took care of all of our needs from arrival at the airport until we were safely through security upon our departure. I have traveled around the globe and I have never felt so secure and appreciated. Cuba is a wonderful... Read more
The travel planner, did a great job of working with us to put together what turned out to be a wonderful itinerary for the amount of time we had. Her planning and handling of the details also worked perfectly. Our local guide was very knowledgeable, spoke good English, and was easily adaptable to last minute... Read more
A fantastic birthday adventure! Many thanks to the agency and their team for expert travel planning. They were wonderful hosts and and were proud to show us their country. I keep telling everyone, if you have ever thought about traveling to Cuba, do not hesitate, trust me....just go! Read more
This trip was amazing beyond our expectations. This travel team delivered everything they promised. The company worked with us planning exactly what we wanted to see. Service in pre-trip planning was quick and friendly. All my questions were answered and my doubts eased. We had to change the dates of our travel twice... Read more
This travel company not only knew the shops and streets but hidden treasures and the people we met. The food, the scenery, and the life experience was everything I imagined when I created my Bucket List of Cuban travel. I can't wait to travel again with our trip planners and her friendly and professional team. Read more
Our travel planner was great in organizing the trip, I am glad we stayed 50% in hotels and rest in Casas. The bathrooms in Casa in Ceinfugeous was gloomy and had a smell - thank god it was only one night stay. Glad we stayed 4 nights in Havana instead of 3 since there was so much to see in Havana. Glad stayed in... Read more
I can’t say enough about the superior travel company. The itinerary was chock full of fun and was full of culturally/ historically meaningful days and nights.The driver was fabulous and certainly knows his way around Cuba. He knew special places along the routes to take us for whatever we asked for (including... Read more
Could not be any happier with our tour. We had someone with us literally from the minute we got to the airport and even waited to make sure we got through customs at the airport. We had our own personal guide for the entire week for myself and father. We got to see everything we wanted to without ever feeling... Read more
We had a wonderful trip, truly unforgettable. Our guide and our driver were amazing. Our guide was extremely knowledgeable and accommodating. They took care of everything, and took us to wonderful places. I can't have enough praise about that aspect of the trip. We weren't as lucky with accommodation, but sometimes... Read more
This was our first trip to Cuba. Not knowing what to expect we put a lot of faith in our travel company and they walked us through every step. Our Visa came timely, the driver met us at the airport and the home we stayed in was wonderful. We had a full time driver and interpreter. We ate at some great restaurants... Read more
I did have some concerns as I only found you through the internet and some brief research of reviews. However, the entire experience was very tight and well thought out. The landing experience set the bar. The apartment looked a little shady from the outside but was an amazing place to spend our time in Cuba. ... Read more
Trusted Reviews of Travel Agencies & Tour Operators
Our Pledge: Every single review here is written by a real traveler who booked a trip via Zicasso and traveled with the travel agency or tour operator in the review.
Maintaining Standards: Zicasso has spent thousands of hours selecting the top travel agencies and tour operators. To ensure that they continue to deliver the best quality and value, we will discontinue a company's participation on Zicasso if its average review rating falls below 4.25 stars (out of 5), after six reviews.