A fantastic birthday adventure! Many thanks to the agency and their team for expert travel planning. They were wonderful hosts and and were proud to show us their country. I keep telling everyone, if you have ever thought about traveling to Cuba, do not hesitate, trust me....just go! Read more
To start off, this travel agency is an absolute 5/5! We had the nicest and most educated tour guides, who really knew their cities and helped us really customize out trip as we went along. They also made the process of getting to Cuba seamless and not stressful in anyway, this agent is the best on that front! Read more
This was an amazing first-rate experience. We were very interested in having a cultural experience - not just a vacation - and this travel agency gave us the exact itinerary that worked for us. They really listened to what we wanted in the planning of the trip and the execution by their team was fabulous. We can'... Read more
Loved this travel agency! This travel planner works diligently making sure the company runs smoothly and making sure you get the best possible experience. All of the guides and drivers are incredible and accommodating. When we told them we wanted beach time and to skip zip-lining, they made it happen. It is... Read more
This was our first trip to Cuba - my husband and myself. Though we travel often, we were advised to find a travel agency to prepare an itinerary for us and help navigate any administrative issues related to travel from the US. I am so glad I came upon Zicasso and their recommended agent. Briefly, I cannot imagine a... Read more
Epic. No words can describe how amazed I was with the people, landscape, history, and culture. Top it off with amazing groups of tour guides, drivers, and hosts and it's indescribable. It was easy and carefree to travel with this travel agency. Although we had an itinerary, the guides and drivers were accommodating... Read more
We are extremely pleased with the quality of service provided by our travel company. The information provided prior to the trip was comprehensive and very helpful. The tour itinerary options allowed us to create an experience very well tailored to our interests and our agent was a pleasure to work with. The guides... Read more
My wife and I worked with this travel company to plan a 10-day trip to Cuba. Our agent was responsive, detail-oriented, and flexible based on our interests. The resulting itinerary was very specific, complete, and easy-to-follow. There is no way we could have arranged such a trip on our own. Furthermore, the trip... Read more
I cannot say enough how AMAZING my trip to Cuba was thanks to this travel company! Everything from the accommodations to the restaurants they reserved for us was TOP NOTCH! Our chauffeur and main tour guide quickly became part of our little family, they were knowledgeable, accommodating and honestly two people that... Read more
Our agent at this travel company was just fantastic. Our dealings with him were highly professional, well organised, with instant reponses and follow up that went far and beyond the normal expectation. He contacted us constantly to check everything was okay and gave us a huge amount of information and
Our agent was really helpful. Always open to getting on a call and very responsive. She came up with really great suggestions of what to do and updated them based on what we preferred up until we left. The casa particular she picked for us was such a great place! Breakfast on the rooftop every morning and the... Read more
Our trip to Cuba was complicated by heavy rain while we were in Havana and later both my wife and I picked up a stomach bug. On the good side Cuba is fascinating and we are glad we went. We especially commend the guide who accompanied us for our entire trip who was accommodating, patient and charming in difficult... Read more
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Trusted Reviews of Travel Agencies & Tour Operators
Our Pledge: Every single review here is written by a real traveler who booked a trip via Zicasso and traveled with the travel agency or tour operator in the review.
Maintaining Standards: Zicasso has spent thousands of hours selecting the top travel agencies and tour operators. To ensure that they continue to deliver the best quality and value, we will discontinue a company's participation on Zicasso if its average review rating falls below 4.25 stars (out of 5), after six reviews.