This travel company was immediately responsive, professional and detail oriented throughout my interaction with them. They were proactive in offering trip suggestions and listened carefully to my feedback. The trip itinerary went like clockwork, all drivers, hotel check in and trips were on time. Our... Read more
We had a fantastic trip to Costa Rica. It was very well planned by this travel team. The tour guides were well educated about the location and surroundings. We were impressed that they all came in time with the smiles. We were picked up at the airport with a smile and at the end of the tour were dropped off at the... Read more
This was our second vacation booked with this travel company to Costa Rica. A repeat customer is the highest compliment I can give to any business. But what distinguishes this company, and what many first time travelers want to know are: 1. They get to know your likes, dislikes, and traveling style before you go... Read more
Overall we really enjoyed the trip and our time in Costa Rica. This company had planned every aspect of it, from the excursions to the drivers that took us to each destination. There was never a moment that wasn't planned out. They even hired interpreters to accompany us when we had to travel on some public... Read more
This is our second trip with Zicasso and so far we are 2/2! The travel planner at this tour company has a great deal of understanding of the best places to go throughout the country and is very skilled at working with her clients to ensure that they get the trip of their dreams. We can speak specifically to her... Read more
This travel team was wonderful from start to finish. We spoke on the phone and emailed many times to plan our amazing trip to Costa Rica. Our travel planners, the owners, hand crafted our experience. We stayed in wonderful hotels, they had bilingual drivers pick us up and all of the tour operators met us on time. It... Read more
Outstanding service from the time of initial inquiry, through planning, during the trip and after. Excellent communication and responsiveness. I especially appreciated being able to communicate directly with the travel planners via phone and email; that personal touch reassured me that they would indeed be available... Read more
For our grandson's high school graduation, we wanted to take him on a trip combining volunteerism and fun. He chose Costa Rica and the Zicasso referred agency did a wonderful job of combining all the elements we wanted into a fabulous experience for all of us. From the moment we landed in country until we departed 17... Read more
My family enjoys luxury travel and experiences that provides unforgettable memories as we don’t get to spend as much uninterrupted time together as we would like. I prefer to set our expectations with an expert planner, especially when I have never visited somewhere before. When I described our perfect trip to the... Read more
Memorable viaje a Costa Rica. Excelente atención por parte de Travel Team, realmente 24/7 siempre tan atentos y dispuestos a ayudar, comprendieron perfectamente lo que queríamos hacer y a nuestro ritmo. Gracias por todas las atenciones, por la coordinación de nuestras actividades, estadías y traslados... Read more
Our travel company was extremely responsive to any of our e-mails and questions both before and during our trip. They were always courteous and professional. We liked the level of customer service they provided. They had great suggestions for activities on our trip, and they were very flexible if we needed to change... Read more
Our trip to Costa Rica, organized by this travel company, was amazing. From the very start they were extremely professional and responsive. They provided great options, and the hotels/adventures they recommended were magical. I highly recommend using them! Read more
My roommate and I had a wonderful time in Costa Rica. My travel agent really understood the type of experiences we wanted and helped us plan a trip with lots of adventures. If there was an issue while travelling, we were able to contact her and she was very responsive. It was a stress-free vacation and I would... Read more
We just returned from a delightful trip to Costa Rica (7days). It was my first time traveling abroad with just me and my children (ages 8,9). Although I normally would plan my own itinerary, I had never been to Costa Rica and did not have the time to plan all the details that would ensure a safe and full... Read more
This tour company planned and executed a terrific trip for myself and my wife. We wanted to see as much of Costa Rica in a short period of time. We wanted to see a lot of natural beauty and the trip delivered just what we wanted.
The planning part of the trip went very smoothly. This... Read more
Our trip was well planned and executed without issues. Our travel planners take a personal approach with their customers and go the extra mile to make you a personal experience. They took each of our requests into account and provided good options. We added activities and changed our transport while on the trip... Read more
This tour company was excellent. The overall plan was exactly what we wanted, the accommodations were lovely and each of our guides was incredibly well informed and enthusiastic about their country. The driver who transferred us from one location to the next was more like a travel guide himself than just a... Read more
Absolutely one of the best family trips we have had. Our trip planners did an amazing job incorporating the interests of both our teenagers and us in planning the trip. They and their drivers were courteous, welcoming while giving us our privacy. Their drivers/guides provided us with such interesting facts around... Read more
Trusted Reviews of Travel Agencies & Tour Operators
Our Pledge: Every single review here is written by a real traveler who booked a trip via Zicasso and traveled with the travel agency or tour operator in the review.
Maintaining Standards: Zicasso has spent thousands of hours selecting the top travel agencies and tour operators. To ensure that they continue to deliver the best quality and value, we will discontinue a company's participation on Zicasso if its average review rating falls below 4.25 stars (out of 5), after six reviews.