We have used Zicasso three times in the past 3 years and have always been satisfied with the excellent service of Zicasso’s travel consultants. That being said, this travel agency stood out as the best travel consultant we have ever worked with as they went over and above to ensure we had a lovely honeymoon. From... Read more
Everything the travel agent planned for went smoothly without hiccups. We had a self-drive tour around Cook Islands and New Zealand (North Island). The agent was responsive during the planning phase and took the time to call us to make sure everything was in order. She updated us about any changes which arose (such as... Read more
Our trip to New Zealand and the Cook Islands was spectacular! The trip designer was amazing to work with, we had multiple phone calls to make our itinerary exactly what we were looking for, and she was very good at working with our schedule (we both work overnights). The accommodations were great, the transfers... Read more
We worked with our travel specialist at the company to plan out our 2 week honeymoon to New Zealand. From start to finish, our travel specialist was unbelievably helpful and planned the perfect trip. He was responsive, made great suggestions, and really thought of everything. By the time we were on our trip, we were ... Read more
New Zealand a beautiful and friendly country! Would love to go back and try the South Island. Our travel designer was very easy to work with and really listened to all our likes and dislikes. Would definitely use again. Read more
Our travel planner did an amazing job planning our vacation. Everything was spot on with being timely, transportation, excursions and met our expectations. We cannot thank our planner enough for all he did from the beginning stage, webex conference and throughout our trip, up to the end. We highly recommend... Read more
Our trip was spectacular! The travel representative nailed our itinerary. She really listened to our needs and wants. We saw everything that we wanted to see at a pace that was good for us. The accommodations were lovely. We were able to immerse ourselves into the culture of the countries we visited. Read more
Very responsive, friendly and helpful when it came to a big change in our departing flight plan.
Did not feel that our opinions regarding the ideas for the trip and our preferences were initially taken into account or considered, we had to request a lot of the fine tuning of the trip and do a lot of the... Read more
As a primer, my wife and I planned this trip to celebrate our 5th year wedding anniversary. This travel agent and his team did an absolutely outstanding job in brainstorming, planning, and executing on delivering our trip! Our trip consisted of Sydney, Queenstown, Bleheim, Kaikoura, Nelson, Rotorua, Auckland, and... Read more
We used Zicasso and located this travel agency who planned the New Zealand and Cook Island portions of the trip. The itineraries were amazing and tailored to our wishes. Very thorough and professional and we shared them with friends who were equally impressed. We would not hesitate to use the services again Read more
This travel company planned our honeymoon trip to New Zealand and the Cook Islands. They worked with us to create a custom itenerary based off our interests, and as a result we got to experience some truly unique excursions. The accommodations selected were very quaint and welcoming. It was so nice to have all our... Read more
The trip was absolutely a once-in-a-lifetime experience. For a six week vacation across three countries, our agent did an amazing job, particularly since we started planning with her only eight weeks before departure. She is an absolute expert on Australia, New Zealand and the Cook Islands. Her recommendation to... Read more
Our trip planning involved a lot of customizing, and working around areas affected by a natural disaster as well. This travel agency made suggestions and helped us make arrangements that accommodated the goals of our trip. Read more
Overall, I had an excellent experience working with our agent at this travel company. She took the time to really understand my budget and what I wanted out of my vacation. Once we figured out the location and resorts I wanted to stay in she made it work within my budget. Our agent was extremely knowledgable... Read more
Where do we begin?! This travel agency planned my husband and I the most epic honeymoon out there! From the beginning, I knew we had chosen the best travel company. Our agents were the most patient and knowledgable team. We hadn't even heard of the... Read more
Our agent from this South Pacific travel agency was a wealth of knowledge about New Zealand, Australia and the Cook Islands. He reserved hotels within walking distance to all the major sites, arranged transportation to and from the airport, set up great city tours and suggested additional sightseeing to do on our... Read more
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