I was very impressed with the professionalism and good suggestions from this China travel agency. Despite changes needed on my part, they never complained and always made sure everything on the trip went well. I am a demanded client and was quite impressed by Suzie and Jesse of the travel agency. Read more
This was an excellent trip. Colleen spent weeks working with me to put together an itinerary that matched all the areas and places we wanted to see. We had a wonderful time and this China travel agency went as far as to have fruit delivered to our rooms in each city just as a personal touch to make our anniversary... Read more
I am going to break this into a couple different segments to more effectively provide my comments. Planning Phase Agent: Working with our agent during the planning phase was probably this lowest part of the trip. I travel for work so it fell to my wife to make the arrangements. She is a very good planner... Read more
The trip was fantastic. Everything went smoothly and all our guides and drivers were wonderful. We loved the app the travel company gave us that had all our trip details and lots of helpful and useful information. That was super useful and we could share it with our daughter as she tracked us from home. The... Read more
We had a great time on this trip. The travel company representatives helped us plan and think through what was possible given our timeframe. The quality of local guides varied; some were just okay, others were great. When unforeseen circumstances arose where we had to change the last part of our trip, a travel... Read more
Our travel planner helped us plan our trip and was fabulous. He was very knowledgable, reliable, listened to us and was helpful. He suggested places and had no judgement if we didn't want to do something he recommended. Seeing he used to live in the area we went and had friends where we visited, in Thailand and... Read more
The trip was very well organized. Becase of the countiries I visited, having to arrange visas and travel permits would have been extremely difficult to setup by myself. This is an excellent example of using a conpany like this tour company to schedule a full itinerary with guides, hotels, and tours to make sure... Read more
The travel company was an absolute pleasure to work with. Our travel consultants were extremely responsive, provided an amazing itinerary, and unparalleled support before, during, and after our trip to Thailand and Shanghai. It took so much stress off me to be able to use this company to plan the trip of a lifetime. I... Read more
I thought I was booking a 4.5-5.0 trip of a lifetime. It was more of an “slightly above average trip” in some aspects. The hotels were nice ... but the transportation provided was old (but clean), the water bottles provided in the vans were room temp (in a 85-90 degree day) and the meals provided were in tourist... Read more
Our travel specialist and their company were a dream to work with. Communication was easy and our travel specialist was very responsive. They helped us plan a family trip to China and everything went smoothly. The guides were great and transportation was prompt and easy. I'd highly recommend using them if you're... Read more
The itinerary was great. Excellent balance of outdoorsy and history/museum/ tourist stuff. the travel company was excellent. Very organized and efficient. Knew our itinerary and were able to change on the fly based on our needs or a weather or traffic mishap. guides: Beijing: Guide- The worst of the group... Read more
Our travel consultant from the travel company was amazing from the minute we started planning the trip until the last day of the trip. She worked with us to create exactly the trip we were looking for. We wanted a mix of days on our own and guided tours and we ended up with a perfect trip. She communicated with us... Read more
The trip this travel company put together for my family (myself and my two boys age 18 and 20) was amazing. The trip was planned in one month, after I decided to go visit my son who had been studying for the semester in Beijing. Our travel specialist was responsive, and helped put together a trip which accommodated... Read more
Our praises go to our travel agent. We made a number of changes to our itinerary (e.g., removing a city, changing hotels, etc) and our agent was extremely helpful and willing to make those adjustments for us. He was very patient and accommodating to our needs without being pushy. When we encountered... Read more
I was born in China and grew up in the States. I'm fluent in Chinese and have a very good understanding of the culture and language. This travel company coordinated a private tour (for 5 of us) across three cities -- Beijing, Xi'an, Guilin. The master coordinator was absolutely amazing in terms of fluency of... Read more
We've been home now for 2 weeks and have had a chance to reflect on our China experience. Firstly, the planning phase: our travel specialist was with us the entire way. He was super responsive and most of all patient with his approach to all our questions and concerns. By the time of our departure, we were confident... Read more
My travel agent with this travel team was fantastic. Walking me through everything before the trip and being available when issues came up. He was very responsive and I would definitely use him again. Actually, when setting this trip up I told him I wanted to make another trip in the future to another part of China... Read more
The travel company did a very nice job. We had an amazing trip, and they get a lot of credit for that.
They were best at responding quickly when we had to make a last-minute changes based on new information, like when we figured out we didn’t want any more 3 star hotels on the trip, or when one guide did not... Read more
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