We are very seasoned travelers and so the bar was high. Traveling with children ranging from 19 to 5 years of age provided additional challenges to keep all entertained and interested. This was also the first time I used Zicasso. I was beyond thrilled with both our tour operator and with Zicasso. I evaluated three... Read more
The trip was great and our agent performed great. We were pleasantly surprised with how responsive they were and with the trip that they planned. Very professional. A previous agent told us we couldn't pull off a trip with so many stops but it was not a problem and the pace of the trip was good for us. We don't... Read more
I worked with a very professional agent at this China travel company named Cherry. She was able to assist us in planning a very customized trip to China. Everything was perfect logistically, and when we hit a snag with an inexperienced guide in China, there was a local contact that helped solve our problem immediately. Read more
I had a wonderful time. We had an opportunity to travel in China before the start of the Spring Festival. At first i was a bit hesitant to travel during such a busy time of the year, but we had no problems traveling in China. The company we used were very professional, and was easy to deal with. Last minute... Read more
A once-in-a-lifetime trip that was OUTSTANDING and MIND-BLOWING. The company provided EXCELLENT service in the planning phase. I am not an experienced travel planner so they were very helpful. I am also very keen on timely e-mail responses and they were right on top of answering all of my questions (and there were... Read more
This India tour operator was fabulous. From the early stages of the planning until the last day of our visit to India, we could not have asked for better service or more accommodating people. Everyone we encountered on this trip was exceptional: the guides, our driver, the professors with whom we visited, the staff... Read more
It was a first rate trip, well organized by an energetic and very helpful travel company. Marc was extremely attentive to our wishes and desires and assembled a very interesting cross section of China, both modern China and ancient China; just what we had asked him to do.
Our guides in each of the 5 locations that we... Read more
One of the best trips my wife and I have ever taken. We have been on one other tour to Turkey, and I thought I'd never go on a tour again: on the bus, off the bus, all the hotels and meals (all buffets) the same. Because of the complications,language, visa, etc., we decided to take a tour to China. The tour was... Read more
Absolutely fabulous trip, and a wonderful China travel company. Great value for money. No problems at all during the trip, everything was spectacular, and as promised. There were some issues with paying for the trip initially, but I think this was an Australia/China bank thing. The company was super understanding and... Read more
I LOVED working with our China travel agent, Mark, in planning all the details of this trip. He was prompt with his answers, always courteous, and it made the choosing part of it actually a learning process.
It was very comforting to know that I had 24/7 access to our China tour operator. Mark helped solve many... Read more
Our trip was very well organized and the logistics are worked out seamlessly. There was always someone there to pick us up and drop us off at every site/airport/train station. In addition, our guides accompanied us to all of the sites we visited and provided great insight in very understandable English. Read more
We went to some of the big name places, but we also went to some places off the beaten path that we would never have thought of on our own (Lijiang, Kunming). Russ really helped us put together an amazing tour. More experienced China hands have been impressed (and some of them a bit jealous) at the places that we... Read more
The trip was organized with this China travel company in Vancouver. I have only praise for the travel agency. Friendly, excellent and efficient organization. Everything was arranged as planned. We did not encounter a single problem. It is the first time we worked with this company, but we'll most certainly arrange our... Read more
This China travel agency was amazing- worked with us to plan a customized trip that was an exact fit to our needs and interests. Everything was seamless from the guides and drivers meeting us in the airports to all our connecting flights and hotels. Whenever there was a slight glich Russell immediately handled it... Read more
Overall a very good company. Pre trip planning was outstanding and the guides and drivers were at the airport to both meet us and deliver us back. While the guide in Shanghai, Peter was outstanding our guide in Beijing was just adequate. Peter was ahead of the curve all of the time, had explanations before we... Read more
We got very lucky because we went during low season (Dec) so the sites were easy to maneuver and my Mom and I were the only two on our tour. We had some flexibility on how we wanted to schedule our day. The tour guides were very knowledgeable and had a great history background. They were happy to share what they know... Read more
TRIP OF A LIFETIME! We're typically do-it-yourself travelers. Overall we enjoyed our times when we were on our own more than when we were with a guide. However, we did enjoy having the driver and guide for the Great Wall (Mutianyu) and the Terra Cotta Warriors in Xi'an. Plus our guide en route from Guilin to... Read more
Trusted Reviews of Travel Agencies & Tour Operators
Our Pledge: Every single review here is written by a real traveler who booked a trip via Zicasso and traveled with the travel agency or tour operator in the review.
Maintaining Standards: Zicasso has spent thousands of hours selecting the top travel agencies and tour operators. To ensure that they continue to deliver the best quality and value, we will discontinue a company's participation on Zicasso if its average review rating falls below 4.25 stars (out of 5), after six reviews.