We enjoyed our trip to Chile very much. Our travel agency was extremely helpful. After speaking with us about our travel preferences, they designed an itinerary that matched our interests. Once we were in the country they arranged all of the travel logistics seamlessly. They kept in touch with us regularly to make... Read more
Zicasso was a service that I had never used before so as I was planning our trip to Patagonia, I thought I would give it a shot. They suggested a few tour operators/designers and we selected this company. We couldn't have been more pleased. From our first conversation last summer to our departure last week 2/21/... Read more
Our agent became our friend. We had many airplane flights and hotels to coordinate, and he did it absolutely flawlessly. We were met at every arrival with a smiling driver holding a sign with our name. Our hotels were excellent and our agent also arranged for guides when we were in Buenos Aries and Santiago. Both... Read more
This is the second time Zicasso put together a wonderful itinerary for us and took care of all the details, we never had to worry about rides , planes, or tours. Everything was handled perfectly. Our personal tour operator was in contact with us daily making sure everything went smoothly without being intrusive on... Read more
We had a fantastic trip to Argentina, Chile and Uruguay for our honeymoon. Our agent planned the Atacama Desert, Torres del Paine, El Calafate and Ushuaia portions of our trip. Our agent also provided recommendations on other parts of our trip even though we booked those on our own. He booked incredible... Read more
From arrival to departure everything organized by our travel agency was incredible. The guides, drivers, trip recommendations, food and accommodations were fabulous. I will certainly use this company again in the future Read more
At first, we were skeptical about hiring a travel agency to help us with our travel plans, but from the beginning, our agents helped us become confident in our decision to use them. They handled everything, and with style. Every hotel was impeccable except for one. Every tour guide was knowledgeable and kind. ... Read more
The trip destinations were very well selected so that we saw beautiful areas of both countries and saw variety in both. With the exception of our arrival in Santiago, when the driver was not there to meet us, all connections happened on time and the drivers and guides were courteous and adequately (and sometimes... Read more
Our travel agent did a great job working with me and planning our 3 week trip. He made good suggestions, and both the guides he provide us in Buenos Aries, and Santiago/Valparaiso were excellent. The hotels were as he described, and he was flexible in that we wanted to book our own apartments in the larger city.... Read more
My travel agent did everything as promised on the trip. Never had any confusion, rides were always waiting as scheduled. Had some logistics questions regarding returning to El Calafate several times but it was sufficiently explained that the tour goes how the busses go, as it would definitely be more convenient to... Read more
We typically travel on our own and don't use an agency or online travel planner for our travels. After using this travel agency, they made it so easy and were so accommodating, we would book again in a heartbeat. Sometimes, when you are trying to cover a lot and see a country or place, you just need someone to... Read more
I could not have been more pleased with our travel company. This was our first time using Zicasso as well. We were put in touch with three travel firms, but the communication from this company was the best by far. We have typically booked our own travel in the past, so were hesitant about how this would work out... Read more
Our travel company did an excellent job of helping us design a perfect trip to Chile. The amount of time allocated to each destination was right on, the accommodations recommended were a really good fit and the country transportation they arranged worked without a hitch.
A couple of times we had questions for... Read more
We had the most fabulous and memorable time in South America and and are forever grateful you were able to plan such a fantastic and seamless trip for us. The restaurant recommendations were fantastic, the location of our hotels couldn't have been more perfect and well suited to us as a couple and Tierra was... Read more
Our travel agency planned an absolutely amazing honeymoon to Chile and Argentina for my wife and I. Everything went extremely smoothly, communication was excellent and I cannot recommend them enough! Having the vacation planned completely was a new experience for both of us, but we would absolutely repeat it! ... Read more
We had a very positive experience with this travel company. We felt very taken care of by our agent. We initially phone interviewed two agencies after receiving preliminary proposals from them, and chose to use this company as they are local to Chile rather than US-based. We didn't realize how good a decision that... Read more
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