This tour company was one of two travel companies recommended to us by Zicasso. We are seasoned travelers having traveled to over 65 countries in the last twenty years and although we rarely take structured tours, we did decide to have a more organized trip through Chile.
In January 2018, my wife, Jeff and Peggy (longtime friends) and I discovered that we were independently considering a trip to Patagonia. We decided to travel together and combine the sites each wanted to see into a single trip. I learned of Zicasso from a friend at work and reached out to you on line. I was then... Read more
Enjoyed trip the guides spoke good English and were all helpful and tried to give us what we were most interested in. Sometimes what was written in the agenda and what we did was a bit different. Think in future I would have liked more detailed info for the day or more info on possible options. Some the days... Read more
Our travel specialist, put together a trip that was exactly what we asked for. We were looking to spend 4 weeks seeing the highlights of Argentina and Chile... our many flights and transfers were all coordinated perfectly. The local guides that this travel company chose for us were knowledgeable and personable. Our... Read more
Overall was good. Not great. Had to be on top of our travel agent, point out missing details or timeline that didn’t make sense (I.e. a 6 hour drive before a 10 hour day hike?). Didn’t give us details about a tour we had tickets for and missed it. Apparently our hotel was supposed to give us the tickets, but we... Read more
Overall, The trip was excellent. The accommodations were very good. There were a few times however again communication between this tour company and us broke down. These were resolved, but it was unfortunate that they occurred. In hind sight, we also questioned the route that the trip took; we seem to double... Read more
At the last minute the weather in the Atacama Desert made it necessary to cancel the three days of our trip scheduled there. Our travel specialist from this travel company was able to change our itinerary at the last minute to the Lakes region of Chile. Flights were rescheduled...last minute reservations at hotels... Read more
Our travel company was wonderful to work with. They patiently worked with us to create our perfect Patagonia vacation, tweaking it several times until it included everything we wanted to see. They responded quickly to our requests, and checked in regularly to make sure everything was going okay. And when we had a... Read more
OUR TRIP WAS AMAZING! WE VISITED ARGENTINA AND CHILE FOR TWO WEEKS AND IT WAS INCREDIBLE. BOTH COUNTRIES ARE BEAUTIFUL AND ARE QUITE DISTINCT. WE STARTED IN BUENOS AIRES AND OUR TOUR GUIDE AND DRIVER WERE EXCELLENT.
OUR GUIDE WAS EXCEPTIONAL AND WELL VERSED IN HISTORY/ART HISTORY WHICH REALLY ADDED TO OUR... Read more
Nazca Lines overflight and Easter Island visit wonderful.
Delayed flights and bad air connections and general unhelpfulness by the in country airline was extremely painful. There was no way we could have connected with our Easter Island flight in Santiago even if we had been on time from Lima. This travel... Read more
This tour company and our agent delivered just what we were looking for. Started the process of planning the trip 7 months ago. Went though numerous iterations and finalized on a good balance of what we were looking for... food, culture, leisure and wine. Started in Uruguay at a beach resort in Jose Ignacio.... Read more
Everything was just as requested and expected. Since we were traveling all over the country, we were delighted that our transfers went so smoothly. Very happy with the hotels and tours that were used. Would highly recommend their services. Read more
Terrific overall experience as the company was very responsive. They listened to what we wanted from a trip and delivered to a T. Everything we experienced was above our expectations and we would be thrilled to work with this travel company in the future. Read more
The trip was extraordinary and the support from the tour company was above and beyond. Our advisers, answered any and all questions promptly and the arrangements went off without a hitch. All of the excursions and tour guides were top notch. We thoroughly enjoyed the trip! Read more
Our travel team was extremely responsive, informative, and flexible. They worked with us to customize our itinerary to best suit our time and interests. Once we confirmed our trip, they took care of everything and made the trip hassle-free! Would definitely recommend and use them again! Greatly appreciate their... Read more
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