First class trip and travel company. Every accommodation was wonderful and every travel detail went off without a hitch. Our private guides were very knowledgeable and personable and spoke fluent English. Would highly recommend this trip and travel agency to anyone. Read more
Our experience with this travel company, particularly our primary contact, was outstanding. He had multiple calls with us and really took the time to understand what we were looking for from our trip. He crafted an initial itinerary that incorporated all of the regions we wanted to cover and proposed activities based... Read more
A great trip! We loved Chile and everything went so smoothly. I want to thank our travel consultant and her team for setting up this wonderful trip! The accommodations, flights, food and activities exceeded my expectations! Everyone was so friendly and helpful! Read more
This travel agency really tailored a trip to what we were looking for and did an excellent job on such short notice. We only had one issue on the trip and our travel planner was quick to respond and help us! Read more
After a very specific, yet seemingly casual, conversation with the folks at Zicasso about our likes and dislikes, we were presented with two travel companies for South America. We were to visit with both and then select a favorite to work with (sort of Bachelorette-style). We ultimately selected this Travel... Read more
We had a wonderful trip to Chile and Argentina planned by this travel company! Our agent was very knowledgeable about the region and took the time to get to know us via phone multiple times in order to design a trip that was right for our needs. We spent 3 incredible days in the heart of Torres del Paine (Patagonia... Read more
Most part of the trip went smoothly, with exception of the pickup at Easter Island. We waited for about half an hour without finding a sign for us. We called and texted our assigned contact at this travel company. There was something happened between the the agent's Chilean branch and the local agent on the island. ... Read more
Our trip to Chile (including Patagonia) was fantastic from start to finish. The itinerary was perfectly suited to what our family wanted to see/do, including how we wanted to see/do it. The hotels were lovely and the travel company always went the extra step when we needed some help (i.e. securing dinner... Read more
I was very very pleased with this travel company. Our travel planner put together a trip perfectly to what we discussed and for my families needs. We would highly recommend him and the company. Read more
We worked with this travel company to plan a 10 day family (4 adults) trip to Chile (Santiago and Puerto Natales/Patagonia) and Buenos Aires. None of us had been there before and and I had no idea about logistics coming from the US. Our travel specialist was very patient planning our itinerary until we got exactly... Read more
We are fortunate to have this tour company to plan our trip to Antarctica and Patagonia. Everything went so smoothly and they exceeded our expectations all the time! From the planning stage, during our trip till the end, their attention to details, catering to our individual needs, flexibility to changes and personal... Read more
Overall, they did a great job. However, I do have a few critiques. First, I wish they had explained the weather for excursions. For example, the geysers in Atacama were freezing. We needed much heavier gear than we were carrying also they should warn that these excursions are at a high altitude. There also... Read more
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