First, the trip was well planned. The travel company communicated with us regularly and promptly, providing comprehensive information and advice in response to our questions. We felt well-informed and involved in the development of the trip.
We flew into Buenos Aires, then to Patagonis and out of Santiago. We were very happy with this travel company. Our travel planner was great, very responsive and full of good suggestions. We had numerous questions and he was readily available and provided us with alternative itineraries when asked. He booked our... Read more
This travel company did an excellent job. Their planning help assured that we got the most out of our time in Colombia. Their execution was near-perfect. Best of all, they coordinated exceptionally well with friends we wanted to see, in both Bogota and Medellin. For example they made last-minute changes to arrange... Read more
I am just completing a trip through Chile that was organized by this travel team, through Zicasso. My experience was very positive. Each of the transfers, accommodations and excursions was exactly as had been communicated to me. There was not a single instance where there was a delay or mishap in our travels. The... Read more
Pre-trip planning good. All transfers went smoothly. Mostly nice hotels, but thought could have done a little better in El Calafate ( was a tour group hotel), and Buenos Aires ( nice and small in good location but just a little 'rough' around the corners). All guides very good. Read more
My first experience with Zicasso.............already isnt my last. Seamless travel from start to finish. Drivers showed up when you expected them. Great travel advice on where to eat and stay. What to see. Even that travel book was a nice touch. Five star experience. Read more
There were just too many glitches to be happy about all aspects of this trip. On arrival in Chile were were met promptly by the guide and driver and taken to the hotel for an early check in. The rooms were not available and we were told we were late because we were supposed to be there the night before. I don’t... Read more
Overall experience was very good, and I am very happy. i think the company is charging a lot for the actual activities - in other words if i book it myself it would much much cheaper. It was much more convenient, but wish there was more transparency. i would also let the local operator make more money than middle... Read more
The trip was fabulous. The travel designer and his staff at this tour company were the reason why. They were responsive from start to finish, helping us tailor and experience just the trip we had hoped for. At the outset, we dealt with our travel designer directly. He listened carefully and made great suggestions... Read more
They were organized, thoughtful and planned a wonderful trip for us. Everyone was prompt and the travel was seamless. Our accommodations were luxurious and had the most comfortable beds. I have already recommended them. Read more
Our trip to Chile - the Atacama desert, Easter Island, and a day in Valparaiso/visit to a winery - was fantastic. I'd been warned about occasional bad weather in January, but we were lucky and had great weather the whole time. The only activity we were not able to do was a stargazing tour in the desert because it... Read more
Overall excellent experience. All travel arrangements were seamless, from pickup at the airport to transportation at destination sites. Accommodations were clean, safe, and well located. Guides were friendly, informative, and accommodating. The pace of the trip was coordinated with the travel agent and was perfect... Read more
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