This agency arranged a wonderful trip for us to Argentina and Chile (Buenos Aires, Mendoza, El Calafate, Torres del Paine, Santiago and San Pedro de Atacama). The itinerary was prepared with our input and budget considerations though a very easy interactive process with their team. The accommodations and tours... Read more
This travel agency was excellent. At all times before and during the trip their staff was in communication with our trip.They guided us completely thru the organization of the trip and were most helpful with ideas and reservations of restaurants.
Note that this was our 3rd trip (within the last year)... Read more
This was a bucket list trip and this travel agency made it possible! We made a few very last minute additions to activities which were all managed well. The hotel selections were great, particularly in Mendoza, Bariloche and Valparaiso. I would not hesitate to recommend this agency and Zicasso! Read more
Very well coordinated. Our travel agency was very receptive of special excursions we wanted and made it happen without any issues. Our hotels were clean and nice, with good Wifi connections. The staff was available via phone and email to address any last moment questions or issues. Read more
We booked this trip as a bucket list trip of a lifetime. It did not fail to live up to the dream. Better, even, because we really didn't have any good idea of what Argentina and Chile would hold in store for us. Could not imagine a better choice than this travel agency to provide choices, plan and execute such a... Read more
Our travel agent and her associates were outstanding. She worked long hours with us to help us develop our itinerary. She was patient in answering our questions and always willing to change things per our desires as our plans developed. We went to several countries in South America over a four week period and our... Read more
I loved my trip to Chile and feel like I was able to get to see and experience some of the best Chile had to offer. My initial conversations with this travel agency helped design a trip that would enable me to make the most of my time while there. Where I feel things could have been better was the hand-off to... Read more
What more can you say when you visit 3 countries, several flights, several hotels, and not one thing went wrong! Fantastic, friendly, knowledgeable guides and everyone was on time, the travel company's restaurant recommendations were suburb as well. Read more
We strongly recommend this South America travel company when considering travel to Chile. We travel extensively and have used many agencies. We can say that this is in the top two trips we have ever taken. The ease of planning to the execution of that travel was impeccable. The recommendations for... Read more
My agent was very professional. He outlined in complete detail the itinerary from start to finish which simplified our understanding of this vacation spot, being here for the first time. He made himself available for questions before and during our trip. Also suggested what other important items, such as travel... Read more
We had a wonderful trip in Chile and Argentina (Patagonia). We ran into some weather related issues during our trip that caused one of our tours to be cancelled. Our travel agent was available to help us out and we were able to arrange alternate routes to get to the next destination. We really liked all the hotels... Read more
My wife and I booked our honeymoon in Chile and Argentina through Zicasso, which matched us with the local travel agent. Our trip included stops in Santiago, Chile, Punta Arenas to see the Penguins, an upscale all inclusive hotel just outside of Torres Del Paine national park, a glacier tour in El Calafate, and... Read more
Our travel company was spectacular from the start of our trip planning through the end of our trip. They had great suggestions of what to do in the areas we were interested in, such as glacier treks or the best hiking trails. They were organized in their approach to planning and booking. While we were on our trip,... Read more
We had a wonderful time in Chile. Organizing the trip was last minute, but easy to do with the people at our travel agency. I'm glad that they suggested the resort in the Atacama desert, that was really fantastic. All the transfers but one went smoothly, and we were able to see many sites, and enjoy some... Read more
The trip was fabulous We had a wonderful time and there were very few problems. The travel company passed off most of their coordination and "on the ground services" to sub-contractors in each of the areas we visited. The sub-contractors in general were stellar and the organization was relatively seamless. This... Read more
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