Our trip was super wonderful from start to finish. Our contact at our travel agency was great to work with, first in the planning process and then later when we were in Vietnam. She called us several times to make sure all was well, and she was always available for questions. The logistics worked well and the... Read more
Our travel company did a great job arranging our trip in North and Central Vietnam. We particularly enjoyed our time at the ecolodge, though you should know that it is definitely in a remote part of North Vietnam, and we absolutely loved our tour in Hoi An! Everything was smooth and on time and we would definitely... Read more
We were very pleased with this travel specialist in every way. From the very first contact, they were prompt at replying to me. I compared 3 agencies with itineraries, pricing, etc. and this company was the best. They had the most interesting itinerary that really resonated with the type of vacation I wanted for... Read more
We booked a three-week trip to Vietnam with a side trip to Siem Reap, Cambodia, and the Angkor temple complex. We are three 60-something women who had never been to Southeast Asia before. Before we left, our travel company patiently helped us customize our trip, down to the last details, providing great advice... Read more
This travel agency did an excellent job of planning a very memorable trip. We requested a culinary and cultural trip and were very pleased with the cooking classes, our drivers and tour guides, our transfers to and from the airport and our hotels. Read more
We enjoyed a truly amazing trip, visiting incredible cultural sites, witnessing breathtaking scenery, and meeting beautiful and inspiring people. Our agent arranged our tour to perfection, and all went off without the smallest hitch. Our guides were knowledge bale, courteous, and fun! Read more
We have only good things to say about Zicasso. It was a great option for planning our trip! We were matched with a wonderful travel agent and off we went. Our tour guides in each city in SE Asia were more attentive than we could have imagined. The experience was one we'll never forget. Read more
Overall it was an amazing trip! From the start the company was amazing, very responsive, flexible and very helpful in coordinating all of the travel details, getting the itinerary the way we wanted as well as helping us chose beautiful hotels for our honey moon! Once there, everything was incredible! Read more
We recently traveled to Thailand and Cambodia and were connected through Zicasso with this travel agency and one other travel company about 3 weeks before our intended trip (we tend to work better under pressure :0). We also reached out to 3 other travel companies on our own to request help with our partially built... Read more
The team at this travel agency was prompt and on top of their game before and throughout the trip. They thought of small details like birthday cakes and flower for my daughter's and wife's birthday. They even thought of details in the itinerary, like requesting a late check out at the hotel for our evening flight... Read more
I highly recommend this company to future travelers to Vietnam and the surrounding area. We were a group of 11 friends who spent a total of 4 weeks in SE Asia and could not have asked for a better agency to plan and execute our trip. I give them 5 stars on all counts - communication, planning, execution and... Read more
Our agent was outstanding from beginning to end. He patiently revise the itinerary according to our feedback and preferences, included plenty of gratis surprises, took the time to meet with us in Bangkok to go over our itinerary once we'd arrived, and was completely available for questions during our trip.
This was our first time working with this travel agency, and it was a complete success!
The entire trip ran like clockwork. There was always a knowledgable, kind guide waiting to meet us at the airport (our guide in Chiang Mai was particularly wonderful), the accommodations were beautiful (and exactly what... Read more
We had a great trip.............quite interesting. Our travel agency did a superb accommodating job. For the most part the guides chosen were outstanding. Our hotels were superb with exception of the hotel in Bagan. This place is in need of an update. The only other negative was in a couple of cases were held... Read more
From start to finish, this travel agency was extremely professional. The details of my trip changed several times, and Indochina remained flexible, courteous, and informative throughout the process. When it came time to go on our tours, the guides provides were extremely knowledgeable and friendly! They helped us... Read more
We travelled to Siem Reap, Hanoi, Halong Bay, Hoi An and Ho Chi Minh City. At each stop our guide was there to meet us and each one was very knowledgable about the area,culture and history, able to provide very personal perspective on the areas. The hotels we stayed at were boutique style hotels all centrally... Read more
We recently took a trip to S.E. Asia using Zicasso Travel and their local agent. Zicasso had also asked another company to bid on our vacation and based on our interaction with that company, they would have done an excellent job. Our choice of our travel agency came down to personal preference of some of the tour... Read more
Trusted Reviews of Travel Agencies & Tour Operators
Our Pledge: Every single review here is written by a real traveler who booked a trip via Zicasso and traveled with the travel agency or tour operator in the review.
Maintaining Standards: Zicasso has spent thousands of hours selecting the top travel agencies and tour operators. To ensure that they continue to deliver the best quality and value, we will discontinue a company's participation on Zicasso if its average review rating falls below 4.25 stars (out of 5), after six reviews.