This was our 3rd trip utilizing the services of Zicasso.
Our Southeast Asia tour company did a superb job of determining our interest and matching our 45 day itinerary to our specific wants. The communication between the travel company and ourselves during the planning of the trip was very clear and well... Read more
We used a travel company that specializes in Southeast Asia tours and had a wonderful experience. Our travel agent was fantastic in tailoring the trip to our specific needs and goals. The folks at our tour company were also tremendous once we were in Vietnam, Cambodia, and Laos; We never had to worry about anything... Read more
Our Southeast Asia tour operator was an outstanding organization that took care of me every step of the way and even went the extra mile. The guides were very knowledgeable and friendly. I can not say enough good things about each and every guide that I had the pleasure of interacting with. I highly recommend... Read more
The trip exceeded our expectations, and we attribute much of the success to these Cambodia, Thailand, and Vietnam travel specialists. I would not hesitate to use their services again and have already told my friends how pleased we were with the entire trip.
Nhan, the agent with whom we worked could not have... Read more
Overall, we loved our trip to Vietnam and Cambodia and were very happy with our selection of this tour company and the tour operator Hang. Hang was very professional, always prompt with her responses to our requests with great attention to detail. The trip was excellent and both my husband and myself thoroughly... Read more
Our three country tip - Thailand, Cambodia and Vietnam could not have gone better. We were provided with 3 excellent guides who were most informed and attentive. Our hotels were excellent and we were listened to when we said we were not interested in huge "western style" hotels.
The organization of this entire trip was near perfection and the service first class. Our travel specialist created an itinerary that didn't even require a lot of tweaking from my original description of what we were looking for. We went through only three iterations and these were mostly minor changes. Everything... Read more
The trip was intended as a "trip of a lifetime" and it turned out to be just that--a fantastic adventure thru three countries. The travel company that we used thru Zicasso was this Australia tour operator and they arranged the Australia portion. They understood the challenge and did not disappoint. The air travel... Read more
I am very pleased with how much effort the booking agents put into helping me customize my trip. They were receptive to my input and understanding when I wanted to make changes. They also helped me put my itinerary together very quickly. I booked the trip less than two weeks before I travelled. The travel company... Read more
The trip was great. The only mis step was the trip to the beach. It was way too far and very dissappointing when we got there. Hotel was run down and all but closed. If we had known that ahead of time we would not have gone.
Hang was great to work with. She made a lot of revisions for us. Everything was... Read more
Overall - an excellent trip. Everything was as advertised and had a great tour of the highlights of Vietnam and Cambodia. The guides, hotels, tours, and restaurants were all wonderful. No complaints. Read more
Just so readers can gauge the relevance of my comments, I have been an avid traveler for over 30 years visiting more than 45+ countries and numerous cities/villages. I usually plan my own trips with lots of research and friends/friends-of-friends recommendations, etc. I have done backpacking trips, guided tours,... Read more
The travel company is a direct reflection of the people that are employed by them. all the people from this Vietnam and Cambodia tour operator that i came in contact with were professional, courteous, conscientious, and always made sure that i was getting what i had paid for. Read more
I worked with this Thailand travel agent from the begining of the planning process. Their agent was quite knowledgeable and flexible. We worked together until we were completely satisfied with the itinerary. Once we arrived in Bangkok, things went quite smoothly. Our international flight from the US was... Read more
Simply the best travel experience I have ever had! When preparing for my SE Asia venture, I spent a significant amount of time researching each of the destinations I was visiting prior to booking my trip. I knew exactly where I wanted to stay, places I wanted to visit, and activities which I wanted to partake in. I... Read more
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