The travel planner from this travel company was highly responsive, and planned our trip really well. She listened to what we wanted, and made suggestions on best possible route - slight different to what we had suggested, but her recommendation was better. All the drivers were punctual, attentive and safe drivers. ... Read more
Excellent! My trip was fabulous! Everything was perfectly arranged by the travel company and my travel planner, who was a very responsive, attentive and caring travel planner. My planner replied to all my questions promptly and the private transfer, drivers and itinerary was wonderful. My travel planner also... Read more
I cannot fault the service provided by this travel team, for our trip around Bosnia and Herzegovina, and Montenegro. The company was unknown to me but online reviews were reassuring, and were reflected in the delivery of the services contracted. An itinerary was developed collaboratively to meet our timing... Read more
This tour company has made our trip a most memorable one. To start with, it took long months of planning with our trip planner, who very patiently attended to our every whim and caprice and who never tires in accommodating the numerous queries and medications we had throughout all these months. After the bookings and... Read more
Our travel agent went above and beyond. I had already contacted 2 travel agents with other companies and they were unable to help me. The costs were too high and the travel arrangements, unsatisfactory.
Our travel agent put together a trip with many moving parts, that went off without a hitch. The purpose of... Read more
I would highly recommend the tour company. Our experience with using them has been wonderful. From the initial consultation, the tour planner was responsive and quick to reply to our many queries. She was professional in her communication and accomodated our requests to our satisfaction. She put together a well... Read more
This is the first trip I have planned using a third party travel company. Every aspect of our trip to Croatia exceeded our expectations. Let me begin with the planning process. Zicasso connected me to three travel companies in Croatia and each arranged an interview with me that lasted 30 min to over 1 hour. ... Read more
Truly a first class experience, more of a journey of a lifetime instead of a vacation. Not a single bad experience. We knew very little about Croatia, Bosnia or Slovenia and so we relied on our travel agent heavily in deciding where to go, how to go, what to do. Our agent was absolutely awesome with terrific... Read more
Our trip to Croatia was incredible. In fact, we hope to go back again next year. We used this travel agency to plan our trip and book our accommodations, excursions and transport. The service was top notch. The staff was knowledgeable, accessible and user friendly. In addition to the insight and suggestions around... Read more
We decided on travelling to Croatia and Slovenia to celebrate our 1st year anniversary and our travel agent provided us with a well curated 16-day tour. We spent 2.5 days in Slovenia and the rest travelling down the coast of Croatia (Istria, Plitvice and Dalmatia). It was a good mix of everything - historical... Read more
Our agent Andrea, did a wonderful job helping us select our itinerary, selecting hotels, arranging pick ups, cars and airfare. Someone was waiting for us at the airport when we arrived to take us to our hotel and rental cars were brought to us when we needed them. She could have arranged several personal tours,... Read more
With the help of the travel agency, we traveled from Zagreb, Croatia, cross-country by car through Bosnia with stops in Mostar and Medugorje on our way to Dubrovnik. Then, with friends, we came up the Dalmatian coast visiting Spilt, Trogir, Zadar then on to Plitvice Park and Slovenia. This travel company's... Read more
Although our family has been on many arranged trips with travel companies, this was actually the best one we've been on. I don't know if it was the location, the people, and/or the Croatia travel specialists, maybe it was all three, but we had a worry-free, fun and relaxing time. We didn't know what to expect having... Read more
The travel designers were very responsive and able to change lots of details of our trip according to our wishes, no matter how many changes we asked for. The trip was well planned and the hotels according to the high standards that we expected, with a slight exception, whici was the hotel in Split. Although very well... Read more
This travel company did a fantastic job with our trip. They planned a wonderful trip according to our specifications and budget. Everything went 100% smoothly. The drivers and tour guides were great. Our hotels were beautiful. The company's recommendations about how much time to spend in each place and what to do... Read more
I am a fairly seasoned traveller and have only rarely used a travel agency, so I was skeptical at first. This travel company did a great job focusing on my choices and narrowing our itinerary given that we have two young boys. I was happy with the accomodations and the transfers. The accomodations were... Read more
Very good. I loved the hotel selections, how organized they were, how kind their staff members were. They made all of the restaurant reservations for me, which also saved me from doing that myself. I reached out to the travel company with a trip that I wanted to take (including activities) and they organized my time,... Read more
Trusted Reviews of Travel Agencies & Tour Operators
Our Pledge: Every single review here is written by a real traveler who booked a trip via Zicasso and traveled with the travel agency or tour operator in the review.
Maintaining Standards: Zicasso has spent thousands of hours selecting the top travel agencies and tour operators. To ensure that they continue to deliver the best quality and value, we will discontinue a company's participation on Zicasso if its average review rating falls below 4.25 stars (out of 5), after six reviews.