We are a retired couple from the USA in our late 60s. We recently returned from a fantastic five-week tour of India and Bhutan (four weeks in India followed by a week in Bhutan) arranged through this agency, a truly first-rate company. Our travel planner had assured us that our tour would be the "trip of a... Read more
Our trip was incredible. We were met by a representative at each place we visited and were taken to our hotel.....from hotel to the airport, etc. We did want to see as much as we could, within reason and thus moved around a lot. Susan suggested several unusual sites and experiences, such as taking a cooking class... Read more
Generally speaking, my wife and I are independent travelers, and have enjoyed many parts of the world, mostly on our own, and occasionally, escorted or on a tour, neither of which are our first choice. We research our destinations and try to create our own itinerary, including logistics, places to stay and things... Read more
This trip was one of the greatest and most positive experiences of our life! The travel company is very well organized, has professional and friendly staff, communicates well, and takes into account our wishes.
However, we regretted that some planned activities were not possible, but this was due to... Read more
We spoke to other Bhutan travel companies, but this company was our last hope and they came thru. For one thing, they understood and answered our questions quickly. This alone made him very different from all the other travel agents with whom we spoke. The trip itself was very... Read more
As a professor I do not believe in awarding grades higher than an "A." Still, I have to make an exception for this travel company and give then a definite A+! They arranged for the exact itinerary we wanted, making excellent suggestions as we went along. We were met at every stop by very helpful, polite guides... Read more
Went to Bhutan in December 2017 and had a wonderful experience with this travel company. After contacting several agencies, this was the only agency that was great in following up. The itinerary was done quickly and efficiently. Everything was pretty smooth with the trip even when we wanted to make some changes, we... Read more
Bhutan has been on my bucket list for many years and our travel agency made the experience even better than I expected. They put together an itinerary that reflected our interests and high energy level. We felt like we covered a lot of ground and got to see parts of the country that illustrated the historic... Read more
We liked the travel company folks .They made two horrendous mistakes at the beginning which certainly didn't get the trip off to a good start : took us to the airport for a plane whose flight time had changed ,so we missed it ,and obtained a visa to Bhutan with the wrong dates,so we couldn't go on the planned... Read more
Excellent. Their responses to any question was quick and to the point. Whenever there was a problem, they were right there to fix them. I have the impression they really care, which is a rare thing in this day and age. I will use them again. Read more
Just wanted to comment on my recent trip to Bhutan.
I arranged my trip thru this travel agency and their representative and must say he made it a very easy and enjoyable experience. Since I traveled by myself I was free to make my own itinerary. With the help and excellent advice from my representative I... Read more
We had an ok trip, with some major disappointments. The guides we had were good. However, it was a major disappointment that our travel company apparantly had very little on location experience. We had a trip from Kathmandu to Chitwan national park, - it was supposed to take 4 hours travel time on the road, it... Read more
Trusted Reviews of Travel Agencies & Tour Operators
Our Pledge: Every single review here is written by a real traveler who booked a trip via Zicasso and traveled with the travel agency or tour operator in the review.
Maintaining Standards: Zicasso has spent thousands of hours selecting the top travel agencies and tour operators. To ensure that they continue to deliver the best quality and value, we will discontinue a company's participation on Zicasso if its average review rating falls below 4.25 stars (out of 5), after six reviews.