Our South East Asia travel company was very prompt, professional and friendly. They delivered 100% on the travel services that we purchased. The programs they secured were first rate and organized. The vendors and guides we worked with were on-time, friendly and knowledgeable. I would recommend Trails of... Read more
My friends and I had a wonderful experience in Australia and Bali thanks to this South Pacific travel agency. Michelle was very helpful and informative and made the entire process easy and enjoyable. Thanks for a great trip and I can't wait for the next one! Read more
This South East Asia travel company provided exceptional service from planning through execution. Our itinerary was personalized based on our feedback as well as recommendations from the regional travel experts at this travel agency. We would certainly use their services for future vacations. Read more
We had an excellent experience with this Indonesia travel company. Our trip was well organized and we always felt very well taken care of. Michelle was particularly helpful in setting the whole thing up. I'm a person who prefers to communicate by email and she understood that right away. She was well informed,... Read more
The company did a great job of setting up everything up front, however there were many blips along the way that I have not had using previous travel companies set up through Zicasso. It was disappointing with how much you are spending to have so many issues during a trip that should be worry free. However, they... Read more
Trip was very good and all of the in country logistics worked very smoothly. Only downside was we were put in a place which was a back up to the original idea which was still in construction and not really ready for guests. Felt like we were helping the resort prepare for opening! Read more
Overall the trip was great. Our travel agent was amazing. She put together a tailored trip accommodating all of our broad requests. She has great relationships with local vendors and guides who treated us really well. She was great about checking in with us during the trip and even adjusted the itinerary during the... Read more
We hired this agent and her company to plan our honeymoon. We had never used a travel agent before, but figured an expert would help us plan the trip of a lifetime while we were focused on planning our wedding. As avid travelers, lovers of the undiscovered and savvy planners, we THOUGHT that this agent's company... Read more
great trip, flights with huge layovers are a bummer.. I would recommend to the traveler to stay in hong kong for the day, and then leave the next morning, way too long for one day....the guide in bali was great, but the guide in thailand didn't even know that we had booked trips already. Read more
Overall, for this travel company, our work with them would be a five. Our agent took days to get back to us with organization, she had familial connections to the boat company to in Borneo and it was far below standard due to sanitation. Also, we had confirmed previously that the boat would have an electrical... Read more
We had an amazing honeymoon and we are overall very happy with the itinerary that this Indonesia travel agency put together for us. We worked with Suzie, our travel agent for weeks going back and forth until we felt like we had the perfect itinerary. It ended up being pretty much perfect, (despite a little more... Read more
The travel company was unbelieveable and I would use them again and again. Michael was super easy to work with and based on the info I gave him he was able to taylor our perfect trip. His wealth of knowledge on the world was great and his recommendations were on point. We would highly recommend the team at this... Read more
Trusted Reviews of Travel Agencies & Tour Operators
Our Pledge: Every single review here is written by a real traveler who booked a trip via Zicasso and traveled with the travel agency or tour operator in the review.
Maintaining Standards: Zicasso has spent thousands of hours selecting the top travel agencies and tour operators. To ensure that they continue to deliver the best quality and value, we will discontinue a company's participation on Zicasso if its average review rating falls below 4.25 stars (out of 5), after six reviews.