The company did a great job of setting up everything up front, however there were many blips along the way that I have not had using previous travel companies set up through Zicasso. It was disappointing with how much you are spending to have so many issues during a trip that should be worry free. However, they... Read more
Trip was very good and all of the in country logistics worked very smoothly. Only downside was we were put in a place which was a back up to the original idea which was still in construction and not really ready for guests. Felt like we were helping the resort prepare for opening! Read more
Overall the trip was great. Our travel agent was amazing. She put together a tailored trip accommodating all of our broad requests. She has great relationships with local vendors and guides who treated us really well. She was great about checking in with us during the trip and even adjusted the itinerary during the... Read more
Overall, for this travel company, our work with them would be a five. Our agent took days to get back to us with organization, she had familial connections to the boat company to in Borneo and it was far below standard due to sanitation. Also, we had confirmed previously that the boat would have an electrical... Read more
We hired this agent and her company to plan our honeymoon. We had never used a travel agent before, but figured an expert would help us plan the trip of a lifetime while we were focused on planning our wedding. As avid travelers, lovers of the undiscovered and savvy planners, we THOUGHT that this agent's company... Read more
great trip, flights with huge layovers are a bummer.. I would recommend to the traveler to stay in hong kong for the day, and then leave the next morning, way too long for one day....the guide in bali was great, but the guide in thailand didn't even know that we had booked trips already. Read more
We had an amazing honeymoon and we are overall very happy with the itinerary that this Indonesia travel agency put together for us. We worked with Suzie, our travel agent for weeks going back and forth until we felt like we had the perfect itinerary. It ended up being pretty much perfect, (despite a little more... Read more
The travel company was unbelieveable and I would use them again and again. Michael was super easy to work with and based on the info I gave him he was able to taylor our perfect trip. His wealth of knowledge on the world was great and his recommendations were on point. We would highly recommend the team at this... Read more
We spent two plus weeks in Indonesia, visiting Bali, Kalimantan, and Java (Yogyakarta). This was a great experience for us as we enjoyed music, dance, rice fields, snorkeling, rafting, volcano climbing, art, local villages, and temples in Bali; a houseboat trip in Kalimantan where we experienced orangutans,... Read more
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