Our trip was very well planned and executed. Zicasso listened to our ideas and then customized our honeymoon to fit everything we wanted to see and do while still getting ample time to relax. Read more
This travel agency helped me put together my exact itinerary at a manageable cost. We were very pleased with the local tour company that our travel agency set us up with. Great local guides, and friendly driver in Bali. Not as great in Lombok, but still the service was at a high level.
We went to Bali for our honeymoon and the team at our travel company worked with us to plan the itinerary that we wanted. We thoroughly enjoyed our honeymoon, the only mishap was at the end of the trip when we found out that a volcano had erupted on a neighboring island and all airports (including the Bali airport... Read more
The company was great to work with and did a great job answering all of our questions. They worked with us to tailor a tour that worked for our budget and preferences. Our only comment was that they should be more descriptive of Tours and dinners. We had a few issues with dietary restrictions on the trip and were... Read more
I had a great experience with this Southeast Asia travel company. My agent was with me every step of the way from drafting the itineraries to letting me know any changes that needed to be made. I was very pleased with my experience with the travel agency. Read more
Our South East Asia travel company was very prompt, professional and friendly. They delivered 100% on the travel services that we purchased. The programs they secured were first rate and organized. The vendors and guides we worked with were on-time, friendly and knowledgeable. I would recommend Trails of... Read more
My friends and I had a wonderful experience in Australia and Bali thanks to this South Pacific travel agency. Michelle was very helpful and informative and made the entire process easy and enjoyable. Thanks for a great trip and I can't wait for the next one! Read more
This South East Asia travel company provided exceptional service from planning through execution. Our itinerary was personalized based on our feedback as well as recommendations from the regional travel experts at this travel agency. We would certainly use their services for future vacations. Read more
We had an excellent experience with this Indonesia travel company. Our trip was well organized and we always felt very well taken care of. Michelle was particularly helpful in setting the whole thing up. I'm a person who prefers to communicate by email and she understood that right away. She was well informed,... Read more
The company did a great job of setting up everything up front, however there were many blips along the way that I have not had using previous travel companies set up through Zicasso. It was disappointing with how much you are spending to have so many issues during a trip that should be worry free. However, they... Read more
Trip was very good and all of the in country logistics worked very smoothly. Only downside was we were put in a place which was a back up to the original idea which was still in construction and not really ready for guests. Felt like we were helping the resort prepare for opening! Read more
Overall the trip was great. Our travel agent was amazing. She put together a tailored trip accommodating all of our broad requests. She has great relationships with local vendors and guides who treated us really well. She was great about checking in with us during the trip and even adjusted the itinerary during the... Read more
We hired this agent and her company to plan our honeymoon. We had never used a travel agent before, but figured an expert would help us plan the trip of a lifetime while we were focused on planning our wedding. As avid travelers, lovers of the undiscovered and savvy planners, we THOUGHT that this agent's company... Read more
great trip, flights with huge layovers are a bummer.. I would recommend to the traveler to stay in hong kong for the day, and then leave the next morning, way too long for one day....the guide in bali was great, but the guide in thailand didn't even know that we had booked trips already. Read more
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