Having traveled extensively over the last 10 years, and with multiple organizations guiding or coordinating the trips for us, without a doubt this travel company's white glove service stands out as the very best. The attention get very personal yet was very professional. The guides were absolutely superb,... Read more
Our travel company took care of every last detail of our trip. The hotels they booked for us were first-rate, the guides they provided were outstanding...their attention to their customers is unparalleled. They provided us with a beautiful book containing our itinerary, maps, tickets, everything we needed to enjoy... Read more
My family just returned from a two week trip to Europe. This agent and his associates organized and arranged the entire trip. Although, we have traveled abroad prior, I had very specific requests and ideas about what we wanted. They were able to accomplish them all. Our trip included travel to Rome, Florence,... Read more
Our travel company was easy to work with and planned an elaborate vacation spanning sightseeing, WW2 history, biking, and boating. They arranged numerous guides, even including a volunteer who opened up his museum on an off day for us! Read more
This was an excellent trip. Our agent was responsive, efficient,and knowledgeable. She helped me plan a trip that was consistent with our interests and price range. All arrangements happened as planned and timing was perfect.This agent is a lovely person to work with and I would offer her my highest recommendation... Read more
4 star rating for a great overall experience that was not perfect. If I had a choice, I would give it 4.5 stars.
The planning phase: The planning phase began in an outstanding fashion. Our agent and his assistant were very enthusiastic and were great over the phone. They summarized our meetings and sent us... Read more
Our travel agency did an absolutely amazing job in the planning of our trip to London, Paris, Rome, Salazberg Austria & Berchtesgarten Germany. All of the private tours were great. Hotels very, very nice. Since this was my first time to Europe, I wanted everything to be hassle free & it certainly was... Read more
Working with this travel agency was awesome in planning my European Vacation. We visited Prague, Vienna, Austria and Munich. They were extremely helpful from the beginning planning stages and all throughout the trip. They made excellent suggestions of sights to see as well as setting up all of our transportation, ... Read more
A wonderful trip, meticulously planned for us. All private transfers and local sightseeing at each destination were done professionally. Agency representatives were always on time for transfers or sightseeing. Hotels were at ideal locations. Read more
The trip was enjoyable. We had a great tour guide in Slovenia. She took us to interesting sights around the country and transferred us between locations and hotels. All of our hotels were equal to or above expectations. Our travel comany did a good job of planning the trip and making the arrangements. Read more
Once again, our travel company greatly surpassed our expectations !!! This is the third trip they have planned for us and all three trips - Paris, Amsterdam, Belgium and Great Britain, and Prague, Austria and Budapest have been spectacular to say the least. Our travel representative and the entire team with this... Read more
This was our second time booking a trip through a Zicasso agency. Our first trip was impeccable, but unfortunately, this German travel agency fell well short. This company was new to Zicasso, so there weren't any ratings on them. After some due diligence, I took the chance to book with them on Zicasso's... Read more
Overall, this company is the best Travel Agency we have experienced. The travel agency picked some of the best destinations for site-seeing & tours. Also, they were always friendly & available whenever we had questions. We also loved the fact that this travel agency picked eco-friendly locations with... Read more
Our main purpose for taking this trip was to visit our daughter in Heidelberg, Germany where she is spending a semester abroad. We have used Zicasso in the past when we went to Italy 2 summers ago and I had a great experience working with their recommended travel agent . I knew it was definitely the right choice... Read more
I would recommend this travel company to anyone! This agent is incredibly professional, detail-oriented, pleasant to work with, and was available to answer any and all of our questions as we planned our trip. Everything he planned for us while we were in Germany and Austria was exceptional - each driver pick up,... Read more
Our trip to Germany was fantastic! We were very well taken care of by this travel agency and their services. They gave us great suggestions that turned out wonderfully. Case in point, we were scheduled for a bus tour in Salzburg to check out the sites for... Read more
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