Our trip organized by this travel agency was OUTSTANDING. Huge kudos to our travel agents for their knowledge of the areas we wanted to visit, their attention to detail, and their ability to stay within our budget for an incredibly memorable trip!
After traveling to the the Italy hot spots 5 years ago, we... Read more
I'm not usually one to take the time to review, but our trip to Germany and Austria with this travel agency was so fabulous that I had to! We worked with these agents and they are the reason our trip was as great as it was. I could have booked this trip myself like I usually do or used a group tour operator and I... Read more
We chose to go with a travel agency because we were going to be in Germany over Christmas. Not knowing the language very well, I was concerned with being able to find places to eat and things to do on those few days around Christmas when everything typically closes. Our travel agency booked us into a hotel that... Read more
We had an amazing vacation, thanks to the help of our agent and his team. From my first contact with them, through the planning phases, and then the actual vacation, it exceeded our expectations. We had a list of cities we wanted to visit, places we wanted to see and things we wanted to do. They asked great... Read more
Our travel agency did a great job from the beginning to help us plan a trip to Prague, Budapest, and Krakow. We planned the trip within 1 month of departure after my husband find out he has a work meeting in Prague and we decided to tag on 8 days for vacation since we love traveling but haven't been to Central... Read more
My husband and I took a trip to Germany and Austria at the end of May. We couldn't have asked for a better experience! It was more than we could have ever dreamed of, and our travel agency made that happen. You can't get any better than booking through a company who LIVES in the country you are visiting. From... Read more
I was completing a 3 year assignment in Ireland at the end of March and wanted to enjoy an extended (6 week) European vacation before returning to USA. Since I had used Zicasso before for trips to Peru/Paraguay and Italy with good experience, I contacted them for assistance. They recommended this travel agency for... Read more
Our whole trip to Germany was designed with my son and I in mind. I told my agent why I was going to Germany (high school graduation for my son), what was important to me (safety and not having to worry about driving) and our budget. I didn't want a tour with other people because Ryan and I can be anywhere and we... Read more
We had a wonderful trip with a daughter and 7 grandchildren. We went to London, Paris, and Vienna. Our European travel agency picked great hotels, guides, and transportation. Everything went so smoothly. Being a tour group of 10 we liked going to the front of the lines with our guides. We all have many... Read more
My family and I just returned from a fabulous 18 day journey through Germany, Belgium, the Netherlands and even a day in Salzburg! Our travel specialist from this European travel agency did such an amazing job organizing this dream of a trip. Our specialist and I spoke a couple of times initially, and were in... Read more
We were intimidated to plan such a long trip with our two sons. The valet service that this European travel agency provided was everything we could have hoped for an more! They made it very easy to communicate and plan by providing a 1 (800) to call them in Germany to discuss. Our contact was helpful and... Read more
We thank the folks at our European travel agency for a great two-week trip through Austria and Switzerland.
Prior to preparing an itinerary, our agent carefully asked us about our travel preferences. She then suggested interesting places and activities, and drafted an summary itinerary for our review. Upon... Read more
We had a great trip. We really appreciated the recommendation from our travel company for our European river cruise. The tour operator was a fantastic company that demonstrated its focus on customer service from the moment we got on-board to the moment we disembarked. Our agent's hotel recommendations in Amsterdam... Read more
Lindsey, Germany travel agent, was terrific from the first contact. She crafted a travel experience that was exactly what we wanted, and were attentive to all elements of the trip througout. I recommend her highly, and would use her service again for sure. Read more
We had an awesome experience with this European tour company. First and foremost, they are extremely trustworthy and responsive. They did everything that they said they would do. They helped us design an itinerary that worked really well and enabled us to see/do everything we wanted to, much better than if we had... Read more
This following comment is about the tour company, not the travel agency we work with: We did not know that Brendan "just" booked the Danube tour through AMAWaterways. When we arrived in Prague, we were looking for someone with a Brendan sign, not one with Amacello (name of the ship). The extra tours in Istanbul... Read more
Our trip was fantastic. This company handle everything, making sure all our needs were cared for and everything went smoothly. Their hotel recommendations were great, our drivers and tour guides were knowledgeable and friendly, and the excursions were fun and informative. Read more
Trusted Reviews of Travel Agencies & Tour Operators
Our Pledge: Every single review here is written by a real traveler who booked a trip via Zicasso and traveled with the travel agency or tour operator in the review.
Maintaining Standards: Zicasso has spent thousands of hours selecting the top travel agencies and tour operators. To ensure that they continue to deliver the best quality and value, we will discontinue a company's participation on Zicasso if its average review rating falls below 4.25 stars (out of 5), after six reviews.