Our trip planner was great to work with, very knowledgeable and flexible. The hotels he picked were wonderful, especially the one in Vienna and in Budapest. The drivers and guides always arrived even before scheduled times. Read more
I give this travel company 5 stars but really more than that. They were excellent. They made our trip the best we have ever been on. They went above and beyond. We would not have had such a great trip without them being there for us every step. We went to Montenegro, Croatia, Slovenia, Bosnia and Austria. We wish... Read more
Working with the Zicasso agent was a very easy process and we were provided several options to consider for our trip to Germany. We had 3 different tour guides. 4 hours in Munich, 3 in Salzburg and 90 min in Rothenburg. Our guides in Salzburg and Rothenburg were excellent. Very knowledgeable and showed... Read more
Overall we had a wonderful trip and experience with Zicasso/this tour company. Our tour designer was wonderful to work with, he was always happy to speak with me on the phone and responded well to emails. I was worried we were packing too much into a small amount of time, and our whole itinerary ended up working... Read more
We just got back from 2 weeks in Switzerland, Austria, and Germany. I needed a custom trip built because I wanted to ski for a couple of days in the Swiss Alps, then move on to see other countries. I came upon Zicasso through a web search. From day 1, our agent was amazing. I gave him our budget and he put... Read more
Our trip to Central Europe was a great adventure. Our travel company did a wonderful job of finding highlights, hotels and dining spots to enhance our stays. We did have a couple of blips. The travel company used a new App to keep in touch with us and to relay important messages. The App did not really work as... Read more
Trip was very well planned. Our travel company was very responsive and flexible as we changed our itinerary several times. They were able to change my plans after we arrived in Budapest. It was nice that they checked with us throughout the trip to make sure things were going well. Would highly recommend. Read more
Our travel company made our first visit to Germany an absolutely incredible experience. Our personal travel planner was amazing. She originally told me that the most rewarding aspect of her work is having all components of an exciting trip for her clients fall right into place. She certainly must have felt... Read more
The travel company planned trip was wonderful! All the hotels we stayed at were amazing and very friendly. They accomdated us and our children above our expectations. Every driver and reservation went off without any issues or delay. Will definitely use them again for a future trip. Read more
Oh my gosh, this travel agency was awesome! With our input, they took care of all of the challenging parts of planning a 5 city trip (the transportation, hotels, etc.) and we were able to just enjoy each city. For two sisters who do not pack light having a car & driver transport us from city to city was a joy... Read more
Our trip was magical and everything that we could have hoped for!
The travel company worked closely with us from the very beginning. They were easy going, pleasant, and attentive. They tailored our trip to fit our requests and checked in with us along the way. They were available and responded quickly. We... Read more
Worked with this travel agent and she created a wonderful trip for us to explore Budapest, Vienna, Salzburg and Prague. The hotel accommodations were right in the heart of the cities. The tour guides were very knowledgeable and gave a lot of the varied history in its context when they were ruled by other countries... Read more
All arrangements were excellent with a minimum amount of "tour / driver guide" frustration. I would certainly use this travel company again ... and would have no problem recommending them to friends and colleagues. Read more
Our trip was planned and executed in accordance with our wishes. The guidance on sights to see and dining was very helpful. The hotel selections were very good with the exception of our hotels in Cologne and Vienna. The staff at the Cologne hotel were not very accommodating and the hotel itself if a bit run down... Read more
In total, it was a wonderful trip to beautiful locations with few issues. I appreciate the effort the travel agency put into the planning as well as the follow-ups done before and during the trip to ensure our vacation met our expectations. Well done! Read more
We led a very complicated trip to Central Europe--Prague, Vienna and Warsaw. This was a business trip with 13 people, multiple arrivals and departures, 21 meetings over the course of 10 days (packed into 6 days of meetings). Our travel agent arranged meeting rooms and meals with our business guests at our hotels... Read more
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Maintaining Standards: Zicasso has spent thousands of hours selecting the top travel agencies and tour operators. To ensure that they continue to deliver the best quality and value, we will discontinue a company's participation on Zicasso if its average review rating falls below 4.25 stars (out of 5), after six reviews.