The first contact back to me from Zicasso and this travel company was nothing but positive from that point on. Every goal I had for my group for this trip was met plus many extras. This travel company and this agent listened to my needs and wants for this trip and took it from there. As a tour leader my job was... Read more
My husband and I could not have been more pleased with the excellent, professional and thorough itinerary that was planned by this travel agency. The trip was a trip of a lifetime and would not have been been possible without our travel planner. She went above and beyond and arranged for every need we might have... Read more
Our trip was such an exciting experience from beginning of the planning stages to the end of the trip. This travel representative was an excellant agent. We only had to tell her what type and level of activities we liked and she gave us a list of ideas for each day at each location. We were in constant contact for... Read more
Thank you to our travel planner and her company for helping us plan and schedule an amazing trip to Europe for our grand daughter’s graduation from high school. This was a multi-generational tour - grandchildren, parents and grandparents. The trip was a year in the making to see the highlights and do some of... Read more
The representatives from this travel agency were knowledgeable and accommodating at all times. The location of the hotels was excellent allowing us to easily explore the city center in each city on foot. Our drivers always arrived on time. Our travel agency allowed us to enjoy each day without worrying about the... Read more
We used this travel agency for our 10th anniversary trip to Austria and Switzerland. Our travel representatives were very accommodating and constantly available for any questions. They even recommended restaurants and made reservations on our behalf. The private, English-speaking guides and tours they partnered... Read more
I found the service and response of this travel agency to be excellent. My emails were promptly responded to, and everyone showed up when they were supposed to. Our tour guide was friendly and courteous. Read more
My husband and I recently visited Germany for our honeymoon. The task of planning a 10 day trip to a foreign country was super overwhelming, especially while planning our wedding and renovating our house. I decided to search for a travel agency and was paired with this agency through the travel website Zicasso. ... Read more
While the company was nice to deal and tried their best to make things right our trip was disappointing. Twice our transfers weren't there for the airport and we had a very poor hotel in Salzburg. We truly expected more from a luxury tour operator. Read more
My wife and I traveled to Europe for our honeymoon in October 2016. We visited the UK, Germany, Austria and Netherlands. I had never used a travel agent before so was not sure where to start. I stumbled upon Zicasso on Google and I cannot have been luckier. After completing the short questionnaire, I was... Read more
This travel company handled all the arrangements for our trip to Austria and Switzerland in August. I'll focus here mainly on the Austria segment, because they needed to handle much more for us in that segment.
We spent 6 days in Vienna, and 1 in Salzburg. The travel company booked us into the most amazing... Read more
We enjoyed the complete beginning to end detail by our agent's team. This made the trip logistically effortless. The guides were top notch, friendly, and very, very knowledgable. There was no need for worry about anything - the team (especially our agent) stayed in touch with us throughout our journey without being... Read more
We had a wonderful trip without any issues at all. The guides were professional and punctual and all transports were nice and comfortable. No detail was left undone which made for a very easy travel schedule! Read more
My husband and I agree that our vacation was fabulous due to the excellent services provided by our agent. Once we provided our agent with an outline of the locations we wished to visit in Germany and Austria, she promptly sent us a draft itinerary and asked for our input. Working together, and including the... Read more
Our travel agency provided outstanding advice and direction in helping us develop our plans for travel in Austria, Czech Republic, and elsewhere in Bavaria. There selection of local guides and accommodations was a real "difference maker" in making this travel experience as special as it was. Read more
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