Travel Company experience From the start dealing with this company was a pleasure our tour designer was great always called back in a timely fashion and had answers to all of our question. When it became close to our trip we had a contact in Budapest with a us phone number. A travel specialist who also was... Read more
This tour company is wonderful! This was the first time my husband and I had used a travel agent in many years and now we can’t imagine planning a trip without them. We contacted the travel agent at this tour company after having already planned a portion of our trip on our own. We originally had planned on going... Read more
We have taken 5 trips arranged through Zicasso. All have been wonderfully planned and executed, but none has been better done than our trip through Germany with this travel company. Their attention to detail was exceptional and enabled us to have a significant part of the trip driving ourselves at our own pace using... Read more
What a great experience. From the planning to execution there were no hitches. Our travel designer was amazing. There was someone meeting us exactly where and when as planned. All the tour guides were perfect, informative and very personable. The designer kept close eyes on all aspects of trip and was always... Read more
From our first connection with this travel team we knew they would create a wonderful trip for us. They took so much care in crafting a unique and meaningful experience for us. They were very responsive with all the questions we had leading up to the trip, which helped ease our nerves. The actual trip far... Read more
We are several weeks past the return from our trip, but we are not out of raves for the entire experience. We asked for a highly customized trip to visit the great old libraries of the world across several mid-European countries and were richly rewarded by the excellent transportation, drivers, and guides provided by... Read more
The planning and finalization of our trip to Austria through this tour company was incredibly easy. Our travel specialist provided us with a phone to use if we encountered any problems during our vacation. All of our transports from the airport and train stations were worry-free. I would highly recommend this tour... Read more
This travel company was the best travel agency we have ever used. We were apprehensive not having used them before but they far exceeded our expectations. Everyone we dealt with was super cheerful, had great suggestions, and were with us all the way. They took every consideration possible and constantly asked us what... Read more
It was wonderful! Everything went smoothly and timely. The driver was excellent and spoke wonderful english. The tour guides were great. The one in Budapest and Vienna were stellar!! Hotels were excellent. We will use Zicasso again in the future and have already recommended them to friends. Read more
This travel company was great to work with and the trip planner was very helpful, making suggestions and fitting the activities to the kind of trip we wanted—some structure without being scheduled every minute. The tour guides in Prague, Austria & Vienna, and Budapest were excellent, with a great command of... Read more
The company was very responsive to my requests. All communications were clear and timely. They gave me a very detailed and clear itinerary. They planned a great trip for us. All the hotels were great. the guides were very good. Suggestions of activities were good. All the guides and transfer drivers showed up on... Read more
This travel team planned out our entire trip including hotels, private guided tours, dinner reservations, transportation, etc. We worked with two travel planners of this travel team over a period of 6 months to plan and refine our trip based on our interests and preferences and they did a fantastic job. We love... Read more
This travel company provided outstanding personal service. The trip was incredibly well planned and we felt very attended to, while still having the personal space to explore on our own. Their relationships with our hotels, restaurants, guides and drivers provided us a privileged travel experience. The company took... Read more
This tour company did a fantastic job of catering to our needs and wants for this trip! They listened and helped us with everything, down to giving us food and wine recommendations in each city. They were attentive and answered quickly which was greatly appreciated. We had an amazing time and would certainly use and... Read more
This travel company made planning our multi-country trip very easy. Our trip advisor was thorough and worked side-by-side with me to make sure that each day of our journey was what we had hoped for. We visited Netherlands and Germany over 10 days with short detours to see parts of Austria and France. We were met... Read more
If it was possible, I would give this tour company 6 stars. Their service was way beyond anything I have experienced. We live in Australia and so we were unsure about dealing with a company in Slovenia, but they had arranged our itinerary before some of the travel agents in Australia had even returned our calls.... Read more
We cannot recommend this travel company enough! My husband and I had been wanting to go to Germany/Austria for quite some time but had not done so due to lack of time to plan a worthwhile trip. Booking with this company was exactly what we needed--we told them the types of places and sites we wanted to see and they... Read more
Our trip organized by this travel agency was OUTSTANDING. Huge kudos to our travel agents for their knowledge of the areas we wanted to visit, their attention to detail, and their ability to stay within our budget for an incredibly memorable trip!
After traveling to the the Italy hot spots 5 years ago, we... Read more
I'm not usually one to take the time to review, but our trip to Germany and Austria with this travel agency was so fabulous that I had to! We worked with these agents and they are the reason our trip was as great as it was. I could have booked this trip myself like I usually do or used a group tour operator and I... Read more
Trusted Reviews of Travel Agencies & Tour Operators
Our Pledge: Every single review here is written by a real traveler who booked a trip via Zicasso and traveled with the travel agency or tour operator in the review.
Maintaining Standards: Zicasso has spent thousands of hours selecting the top travel agencies and tour operators. To ensure that they continue to deliver the best quality and value, we will discontinue a company's participation on Zicasso if its average review rating falls below 4.25 stars (out of 5), after six reviews.