It was wonderful! Everything went smoothly and timely. The driver was excellent and spoke wonderful english. The tour guides were great. The one in Budapest and Vienna were stellar!! Hotels were excellent. We will use Zicasso again in the future and have already recommended them to friends. Read more
This travel company was great to work with and the trip planner was very helpful, making suggestions and fitting the activities to the kind of trip we wanted—some structure without being scheduled every minute. The tour guides in Prague, Austria & Vienna, and Budapest were excellent, with a great command of... Read more
The company was very responsive to my requests. All communications were clear and timely. They gave me a very detailed and clear itinerary. They planned a great trip for us. All the hotels were great. the guides were very good. Suggestions of activities were good. All the guides and transfer drivers showed up on... Read more
This travel team planned out our entire trip including hotels, private guided tours, dinner reservations, transportation, etc. We worked with two travel planners of this travel team over a period of 6 months to plan and refine our trip based on our interests and preferences and they did a fantastic job. We love... Read more
This travel company provided outstanding personal service. The trip was incredibly well planned and we felt very attended to, while still having the personal space to explore on our own. Their relationships with our hotels, restaurants, guides and drivers provided us a privileged travel experience. The company took... Read more
This tour company did a fantastic job of catering to our needs and wants for this trip! They listened and helped us with everything, down to giving us food and wine recommendations in each city. They were attentive and answered quickly which was greatly appreciated. We had an amazing time and would certainly use and... Read more
This travel company made planning our multi-country trip very easy. Our trip advisor was thorough and worked side-by-side with me to make sure that each day of our journey was what we had hoped for. We visited Netherlands and Germany over 10 days with short detours to see parts of Austria and France. We were met... Read more
If it was possible, I would give this tour company 6 stars. Their service was way beyond anything I have experienced. We live in Australia and so we were unsure about dealing with a company in Slovenia, but they had arranged our itinerary before some of the travel agents in Australia had even returned our calls.... Read more
We cannot recommend this travel company enough! My husband and I had been wanting to go to Germany/Austria for quite some time but had not done so due to lack of time to plan a worthwhile trip. Booking with this company was exactly what we needed--we told them the types of places and sites we wanted to see and they... Read more
Our trip organized by this travel agency was OUTSTANDING. Huge kudos to our travel agents for their knowledge of the areas we wanted to visit, their attention to detail, and their ability to stay within our budget for an incredibly memorable trip!
After traveling to the the Italy hot spots 5 years ago, we... Read more
I'm not usually one to take the time to review, but our trip to Germany and Austria with this travel agency was so fabulous that I had to! We worked with these agents and they are the reason our trip was as great as it was. I could have booked this trip myself like I usually do or used a group tour operator and I... Read more
We chose to go with a travel agency because we were going to be in Germany over Christmas. Not knowing the language very well, I was concerned with being able to find places to eat and things to do on those few days around Christmas when everything typically closes. Our travel agency booked us into a hotel that... Read more
We had an amazing vacation, thanks to the help of our agent and his team. From my first contact with them, through the planning phases, and then the actual vacation, it exceeded our expectations. We had a list of cities we wanted to visit, places we wanted to see and things we wanted to do. They asked great... Read more
Our travel agency did a great job from the beginning to help us plan a trip to Prague, Budapest, and Krakow. We planned the trip within 1 month of departure after my husband find out he has a work meeting in Prague and we decided to tag on 8 days for vacation since we love traveling but haven't been to Central... Read more
My husband and I took a trip to Germany and Austria at the end of May. We couldn't have asked for a better experience! It was more than we could have ever dreamed of, and our travel agency made that happen. You can't get any better than booking through a company who LIVES in the country you are visiting. From... Read more
I was completing a 3 year assignment in Ireland at the end of March and wanted to enjoy an extended (6 week) European vacation before returning to USA. Since I had used Zicasso before for trips to Peru/Paraguay and Italy with good experience, I contacted them for assistance. They recommended this travel agency for... Read more
Our whole trip to Germany was designed with my son and I in mind. I told my agent why I was going to Germany (high school graduation for my son), what was important to me (safety and not having to worry about driving) and our budget. I didn't want a tour with other people because Ryan and I can be anywhere and we... Read more
We had a wonderful trip with a daughter and 7 grandchildren. We went to London, Paris, and Vienna. Our European travel agency picked great hotels, guides, and transportation. Everything went so smoothly. Being a tour group of 10 we liked going to the front of the lines with our guides. We all have many... Read more
This European travel company was fantastic. Since we are not seasoned European travelers, I felt needed the help of an experienced travel planner to help us with a once in a lifetime 30th wedding anniversary trip with our adult children. I immediately felt comfortable with our agent's knowledge and experience and... Read more
Trusted Reviews of Travel Agencies & Tour Operators
Our Pledge: Every single review here is written by a real traveler who booked a trip via Zicasso and traveled with the travel agency or tour operator in the review.
Maintaining Standards: Zicasso has spent thousands of hours selecting the top travel agencies and tour operators. To ensure that they continue to deliver the best quality and value, we will discontinue a company's participation on Zicasso if its average review rating falls below 4.25 stars (out of 5), after six reviews.