The trip was fantastic and our travel agency did a wonderful job in making it happen. We had a rough idea of what we wanted and our agency worked with use to identify what was important, made many suggestions about opportunities and activities, and tolerated our changes, all with good humor and professionalism. ... Read more
Trip was amazing! Sue, our agent agent, responded immediately to our Zicasso request. She really "got" us from the beginning, responding with suggestions that were remarkably close to our final itinerary. She was a great help in "editing" the trip, helping us hone in on our destinations and figuring out the... Read more
Our agent did a terrific job of suggesting places to go and things to see. With her planning, we were able to forget about the logistic hassles and were met at each airport by our limo (usually a Mercedes and one Rolls Royce!)..
Our accommodations were top notch (except for Kangaroo Island where there weren't... Read more
We enjoyed every minute of our trip! It was such a treat to have everything planned in advance. From getting off a long flight and having a driver waiting at the airport to take us to our destination to having all of our activities booked and paid for in advance...it just took all of the work out of it. We just... Read more
This is the first time we have used a Travel Agency and the experience could not have been better. Our agent and this travel company did a fantastic job understanding our needs, wishes and budget and put together an unforgettable experience. Australia has so much to offer and our agent put together an itinerary... Read more
Our itinerary and travel arrangements provided by our Australia travel agency went flawlessly. They listened to our needs and wants and provided us with a custom travel plan at a competitive price. We could not have been more pleased with the service, communication, and quality of travel plans. I would highly... Read more
Our agent and this travel company planned an extremely well balanced trip which included self driving, guided tours and a variety of wildlife experiences. She spent a lot of time via phone and email getting a sense of what we wanted in our trip. She was always available for concerns and was competent and... Read more
Wonderful Australians. Great food. Beautiful country. Extraordinary weather.
Sydney to die for. Easily the standout reason to make the trip. What city integrates beaches, easy water access, great year round weather, thriving CBD and business life, sophisticated cuisine, smiling fellow... Read more
Our travel agent worked well with us to craft a trip that worked for us! It was wonderful to arrive at an airport and have a ride waiting for us! A few items on concern: Our trip to the Great Barrier Reef had hundred of folks on board; we would have like to know that and been given the opportunity to pay up for a... Read more
Our bucket list trip was New Zealand and we were fortunate to find this agent to assist us with the planning. We started almost 9 months prior to departure and reconfigured the trip several times. Our agent was patient with changes while also trying to make the "flow" of the trip work since we wanted to drive as... Read more
Our agent and this South Pacific travel agency did a fantastic job planning and coordinating our trip to Australia and Bora Bora! His webex previews before we departed gave us so many good ideas and prepared us in advance for our travels. Everything about the trip was perfect!! Read more
We give this travel company FIVE stars! They worked with us to plan a trip that was just what we wanted. New Zealand was especially well organized with a complete folder, maps and book of our destinations. In Australia things were a little more casual, but we had no hitches at all and had an absolutely wonderful... Read more
We had a fantastic trip to Australia and New Zealand.. We spent two weeks in New Zealand and two weeks in Australia. Our travel agent did a very good job of matching our interests with the planned itinerary. She took care of all our transportation, transfers, hotel accommodations and tour arrangements. Her... Read more
I am not really sure how I came across the Zicasso website or how I got agent this agent to help me plan my trip to New Zealand and Australia but however it came about, I lucked up on both! My trip was over a month long and also included Tahiti and Fiji. When I first received the 48 page suggested itinerary, I... Read more
We want to thank our agent for her outstanding service planning our 3-week vacation to Australia and New Zealand around the Christmas and new year holidays of 2015/2016. Our agent's attention to details in preparation of our extensive travel resulted in a well-coordinated vacation. She was charming and pleasing... Read more
Trusted Reviews of Travel Agencies & Tour Operators
Our Pledge: Every single review here is written by a real traveler who booked a trip via Zicasso and traveled with the travel agency or tour operator in the review.
Maintaining Standards: Zicasso has spent thousands of hours selecting the top travel agencies and tour operators. To ensure that they continue to deliver the best quality and value, we will discontinue a company's participation on Zicasso if its average review rating falls below 4.25 stars (out of 5), after six reviews.