I have wanted to go to Australia for as long as I can remember. It was always too far, too expensive or too confusing. This travel agency made our trip easy and fabulous. After talking with many different travel agents and feeling overwhelmed, I found this travel coordinator. She listened to everything we said,... Read more
My wife and I recently took our honeymoon to Australia and Fiji. Zicasso connected us to the travel agency. Overall, our trip was wonderful and our travel agent provided exceptional service. We visited Sydney and Port Douglas in Australia and then went to a small resort island, Matamanoa, in Fiji. We enjoyed each... Read more
The trip went well, except for a cancelled airline connection in Melbourne, but Qantas put us up in a hotel and gave us meal vouchers. I felt the agent I dealt with often needed prodding to get things done or delivered. she was often out of the office and even left incorrect information on her email about the dates... Read more
This travel agent helped plan our trip to New Zealand and Australia. She never failed to answer my questions, sent links to help answer my questions, and returned calls or answered emails promptly. We were traveling for a month and there was not one glitch. Every tour guide was at our hotel on time. We chose what... Read more
The travel company was really good. Our agent understood straight away what we like to do and needed. We normally don't use a travel company, since we like to read and investigate prior our trips, but this time we did not have time to do it, so we relied completely on our agent's recommendations. We did some... Read more
Our agent provided expert guidance as we selected a 23 day custom itinerary for our Australian vacation . Her attention to detail and knowledge of the differences in services provided by the various guides she was considering for our trip was invaluable. Considering that the two of us were on opposite sides... Read more
This travel agency was very professionalI and I would rate my experience as excellent.
Our agent was very professional and helpful. The attention to detail including travel suggestions and packing lists were very helpful. She made the trip easy with flights, cars/limo's busses and travel arrangements that... Read more
great trip! we spent almost 6 weeks traveling around australia and the south island of new zealand with our two young girls, ages 2 and 3, and our nanny. we were very happy and impressed with our travel agency. we worked directly with the owner who was very helpful and thoughtful with her recommendations on our... Read more
I was very happy with the travel arrangements made by my travel company. Even with my last minute request, they were able to quikly plan my trip for me with great ease. They took care of everything and all I had to was sit back and enjoy my trip. All of the excurisons they had arranged were with the best of the... Read more
I was extremely pleased with the trip in every way. From the time I first spoke with our agent, she listened carefully to our preferences and planned a trip that was ideal for us. Initially we discussed options and our agent developed an itinerary. We spoke on the phone and she made changes that we requested.... Read more
Our travel agency did an excellent job setting up our three week trip to Australia. The hotels & suites were excellent in each of the four cities we visited. Our trip tours were great and the upgraded tours were excellent. I would highly recommend using their services. Our travel agent was great and enjoyable... Read more
Lindsay was our travel agent and did an amazing job designing the trip around the things we wanted to do. I just had to tell her the places I wanted to go and the types of things I was interested in ( seeing the animals, sight seeing, active tours ect) and she took it from there. It took me a few months to... Read more
Our travel agency made our trip to Australia one of the best trips ever(and we travel a lot over 80 countries)
Our agents worked with me well over a year to perfect the itinerary, fit everything in, and make sure all the connections worked well. For a 28 day trip we had no glitches or missed plans or planes... Read more
A am giving this travel company a 5 star rating - here's why.
I wanted to go to Australia to experience it as an adventure, NOT from a cabana as a lounge lizard numbed by boat drinks like other holidays we've taken. This travel agency made it so and exceed my every expectation.
We decided to book a trip to Australia/New Zealand at the last minute (less than 2 months prior to our departure date) and a friend referred us to Zicasso to find a travel agent experienced in the land Down Under. (While we normally do our own trip research and bookings, we felt that the limited advance time posed... Read more
The trip to Australia was great!!! Our travel agency was extremely helpful in setting up the itinerary and arranging for small group tours. Our only complaint is the airline arrangements. They quoted the cheapest airlines including JetStar but when they did the final arrangements, the price was considerably more... Read more
This was a mother daughter trip that was planned by Diane at this South Pacific travel agency. She worked hard to understand what we were interested in doing and seeing while abroad and she succeeded. My mom and I had the most amazing time and we were able to sit back, relax and enjoy the trip without having to... Read more
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