The trip was 4 cities in Australia over 2 weeks for our honeymoon and overall it was pretty great. Starting off with the few issues we did have: the first airport to hotel transfer: we were delayed due to baggage issues and they refused to wait for us or reschedule and there is nothing that our travel company... Read more
This travel agent was wonderful to work with. We were impressed with the detailed itinerary she provided, which we relied on. We had absolutely no problems or issues and we're delighted with the quality of our accommodations.
It was a pleasure to work with this travel agent Read more
I was looking to travel to Australia for a long time and this travel agency really made it happen. They made the process so easy and they were really well versed in the area. They were very professional, friendly and organized which rounded out the whole trip from planning to enjoying it. They really knew the... Read more
We travel on bucket list trips each year. This company is by far the best travel agency we have used. They went far above any possible expectations we could have had. We would recommend anyone planning a trip to Australia or New Zealand to first this travel agent. I assure you they won't be disappointed
We felt our travel planner was amazing in meeting our wishes and producing a trip that we found to be, simply, perfection. Whenever we communicated with our agent, he replied to us immediately and while travelling met every request/concern we submitted to him. I highly recommend him. Read more
Our trip down under went without a hitch and was totally awesome! The hotel locations and tours spot on and just what we were hoping for. To and from the airport transportation all as was told on time and ready to go. The city tours, Melbourne, Port Douglas, Sydney, Queenstown, Rotorua, the winery tour, the Great... Read more
We definitely needed to use a travel agency to explore Australia and this was the best choice we made. Everything was easily taken care of and they were available whenever we had questions, very easy to contact and get a hold of someone. Read more
I cannot stress enough how much we enjoyed our trip and the pleasure of working with our travel agent! We never had one thing go wrong and never any disconnect. I would highly recommend this travel company to anyone! Many thanks for my trip of a lifetime! Read more
Our travel agent and this company were wonderful. We had a fantastic trip that will provide us with a lifetime of memories. There is no way we could have planned this trip without our agent's help. Read more
We enjoyed our trip immensely and very little we would change. This travel company was great to work with and we communicated well. It was truly luxurious. We loved all of our tours and drivers except one. The hotels were mostly very nice. I'd certainly recommend the Zicasso company and this travel company to... Read more
Awesome trip. Everything worked out with the exception of our camel ride tour at Ayer's rock. Luckily we had purchased travel insurance so we were covered. Accomodations and tours were 1st class with groups being small and tour guides very knowledgeable. Read more
About a year ago, for our 20th anniversary we decided to put into motion a life long dream - to go half way around the globe to visit Australia. Early in the planning we determined that this was going to be too daunting a task to take on ourselves and began the search for a travel agent who could help us plan this... Read more
Our travel agent was great to work with from start to finish - informative, thorough, and responded immediately to any emails, etc. I would use him again and will recommend him to friends/family. Read more
We went to Australia on our honeymoon. All the tours were amazing. I could not have put this trip together alone. This was the best trip we have ever went on. I highly recommend this travel agency for any vacation. They have Excellent communication. There were no surprises. Everything went perfect. Read more
My wife and I wanted to visit our daughter who is studying abroad in Dunedin New Zealand. We decided to visit Australia as well. I was going to arrange my trip myself, and then I found Zicasso online. I simply put some of the details I wanted on our trip and my budget, and the magic started from there. We were... Read more
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