We went to Australia for 12 days for our honeymoon. Everything was great. Our tour company had us stay in hotels that were in the heart of where the action was. The events they planned for us were first rate. Everything went off as scheduled. The only reason they didn't get a 5th star was because they booked... Read more
We couldn't have been more pleased. Every service provider was on time, courteous, helpful, informative. Hotels were wonderful (except one). Tour providers were excellent. In Sydney, the tour organizer couldn't have been better. They absolutely give you a great tour and adventure. We did not like the hotel in... Read more
I have always wanted to go to Australia, but since I do not know anyone who lives there, I did not really know where to start. I found Zicasso on the web and sent an email, and had an immediate response from two travel agencies. After about 2 weeks of back and forth questions will all agencies, I decided to go with... Read more
Very respectful of my time and valued my opinion too. Very helpful in suggestions and in making last miute changes to accomodate our group. I have never booked an entire trip with an agency before and was very impressed. trully remarkable experience that I am not sure I could do on my own. I get very involved in... Read more
We had an amazing honeymoon adventure to Australia and New Zealand this past December. From the beginning planning stages to the end, our travel agent was absolutely fantastic. We wanted to change a few things around and she easily accomodated us. I wanted to find a company that was based out of our hometown so... Read more
We would rate our Australia tour company as 5 Star. Our travel agent was excellent in communicating and listening to our needs in planning the trip, every connection, tour and hotel went well. The trip to Australia was fantastic, we started in Port Douglas then headed to Ulruh and ended in Sydney for New Years eve... Read more
Our family of 11 traveled from the US to AUS. We had a wonderful vacation! We never would have been able to do it (or do it so well) were it not for the Australia tour company and the travel agent that we used! Because there were so many of us, were had a relatively loose, but large, budget and we started planning... Read more
We worked with a travel agent from the Australia tour company and it was a pleasure to plan the trip with her. She was accessible, had good ideas, was organized and professional, and helped us plan a trip that encompassed all of what we wanted to do and see. We upgraded our flights and flew Premier Economy, which... Read more
Overall enjoyed the trip and the itinerary. Would have spent fewer days in Auckland and not used the tour provider booked for the Barrier Reef nor the hotel in Sydney. For the trip itself, I would rate 4 out of 5. For the travel company, 1 out of 5. Our travel agent lacked attention to detail and I had to spend a... Read more
Our trip around Australia was amazing! In three weeks we were able to see and do "the best of AU". Our travel agent helped to customize our adventure to meet our luxurious standards and allow for seamless travel and transfer between locations. Everything went as planned and we had a trip of a lifetime! Read more
We had a great time on our trip to New Zealand and Australia. Everything was planned out perfectly from the time we got on our flight in LA to when we returned to the States. We received a ton of feedback on activates we might enjoy and how to spend our time the most efficiently while on our trip. All of our... Read more
Great trip! Enjoyed working with our travel agent from the Australia tour company. She listened and understood what I was looking for in a trip with my husband and 3 teenage daughters. Everything was communicated well by email and clarified with phone conversations. Had the trip planned well in advance which gave... Read more
We were totally satisfied and would highly recommend this travel company to anyone planning a trip to Australia or anywhere else for that matter. I chose them because our agent was responsive and personable. She was easy to work with and accommodated my... Read more
Thank you for matching us with a knowledgeable travel agent. He took the stress out of planning our dream destination to Fiji, Australia and New Zealand. I will not hesitate to use Zicasso for future trips. Read more
With his intimate knowledge of the country, our agent designed the perfect travel plan. What a relief to work with someone so attentive and knowledgable about the places my wife and I wanted to go. He made our trip easy and awesome! Read more
This was an absolutely wonderful trip! Our New Zealand travel agent was very knowledgeable and worked out all the details we had requested. Everything went off without a hitch: flights, transfers, tours, and hotels. We are both smokers and very much appreciated that our agent was able to find us very nice hotels... Read more
I asked for the trip of a lifetime, and I am delighted to say that I got it! I have wanted to visit Australia all my life, and Zicasso made it completely carefree. My 15-day itinerary was built at my request on small group tours, to see the popular sites along Australia's east coast, with emphasis on a more... Read more
Thank you Zicasso for getting me in touch with the tour operator that I chose. My trip to Australia went flawlessly. My travel agent did a superb job from start to finish. The work that she did made all the difference in making my experience the best it could be.
I was pleasantly surprised at the level of... Read more
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