Well planned trip by our agent at this Australia travel company. Loved staying in one bedroom apartments instead of hotel rooms that allowed us to fix daily breakfast and do our laundry. We only packed carry-on luggage for each of us. Most of the tours were first rate. Read more
Karen was awesome to work with. She planned an amazing trip to Australia for us. We spoke several times over the phone to discuss the itinerary and the different options available. We told her that we wanted to primarily focus on wildlife on this trip and she made sure we saw plenty! All the travel and... Read more
I thought almost everything was perfect. There was NEVER a problem working with this South Pacific travel agency, especially our representative. The only problem really on the trip was when we landed at Sydney and were to meet our shuttle guide. He... Read more
Our agent from this Australia travel company was a pleasure to work with. She proposed several itineraries, discussed each one with us and adapted them to meet our needs, desires and budgets. She was available every step of the planning process, and even communicated with us while we were on vacation in Australia... Read more
It was an excellent well planned trip. The travel agent at this South Pacific travel company listened to what we wanted and gave good suggestions on other possibilities. We had 5 weeks to see a good part of Australia and New Zealand so we were glad for the coordination and connections. There were no glitches and... Read more
Our trip to New Zealand and Australia was wonderful! Our agent at this South Pacific travel company did a great job making sure we saw as much as possible in our time frame and budget. Each day was filled with excursions. Every shuttle pick-up and airport transfer was on time, and every excursion tour guide was... Read more
Our trip was fantastic and everything we had hoped for. Our agent at this Australia travel agency was a pleasure to work with and so patient with all my questions as I had never planned a trip like this before. She took the time to find out exactly what our interests and expectations were to make sure the trip... Read more
Our trip to Australia was one of the best we´ve ever done. All the travel arrangements done by the agency went smoothly, the hotels they´d chosen met our expectations and we have no complaints about the transfers either. The time we spent in each location was just right and we liked the excursions too.
We were very happy with nearly all of the planning by our South Pacific travel agency. As this was an action-oriented golf and wine trip, the following suggestions are being made for future travelers planning the same type of trip:
1) Never put anyone in the Deco Motor Lodge in Hawkes Bay - it was one of the... Read more
I got a prompt response and was matched with an excellent specialist in the areas New Zealand and Australia. I felt that we meshed very well and that they listened with the level of responsiveness that I needed and the level of knowledge of the area. My request was a difficult one in terms of the amount of ground... Read more
Karen was wonderful to work with. She really listened to what we wanted and helped us plan the perfect trip. She made suggestions for guides and tours I wouldn't have found on my own that really made the trip special. Even when we made last minute changes, she jumped in and helped us make them smoothly. I... Read more
Overall, our Australia travel company did an excellent job - the internal flights, airport pick-ups, and rental cars - were all seamless without any issues or problems at all. The itinerary was a good one and the suggestions of Mornington Penisula, Penguin Island, and Kangaroo Island were excellent and added... Read more
We had a great trip. I was not overly impressed with the travel company, I know that I was late planning and booking my trip but I thought that my agent had too many clients to handle at a busy time of year and often took days to respond which resulted in losing some reservations. Read more
The experience was perfect. Since I had never traveled to Fiji or Australia before I had no idea where to surf and scuba, plus we wanted to learn about the culture and see wildlife. Our agent put together an experience that we (the parents) and my sons age 20 and 23 loved. Read more
The travel agent messed up 2 flights as they weren't booked through from domestic to international. Luckily we were able to find room on an ealier flight for one (required an 8 hour layover though) and literally run between flights and begged an assistant to cut to the front of the check-in line of the other. The... Read more
It was a wonderful first trip to Australia. Our travel company took care of the majority of the arrangements (we booked airfare and two hotels by ourselves). We went for three weeks traveling to Melbourne, Tasmania, Port Douglas, Uluru, and Sydney. Our tours, airport transportation, car rental, and hotels with the... Read more
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