Some important details regarding our trip to Kangaroo Island were not provided and we had difficulties finding out from the provider and wasted time. Our hotel was remote and inacessible and we felt stranded. One private car service for a 45 minute trip to Cairns Airport turned out to be a bus and noisy trailer... Read more
Working with our agent from this Australia travel company was an easy process for our 2 week trip to Australia. She quickly understood what we wanted, the price range we were comfortable with and put together a customized package which suited all of our needs. She was easily accessible, responsive and friendly. ... Read more
Our agent was really easy to work with and came to our house in the Twin Cities to discuss the trip in person. As observant Jews we don't fly, drive, or spend money on Saturday. She helped us figure out how to best accommodate these travel constraints and everything went very smoothly. Read more
Our agent from this South Pacific travel company was wonderful to work with from the very first contact until our trip. She planned an excellent trip truly tailored to our interests. Our trip was amazing! Read more
My trip to New Zealand and Australia was fantastic. My agent was very responsive along the way, took time to understand what I was looking for, and crafted a trip that was within budget but allowed me to enjoy several aspects of two great countries in a short period of time. I highly recommend using this South... Read more
This was a very positive experience. We submitted our request to Zicasso and received a detailed itinerary and follow-up phone call from our agent at this Australia travel agency the same day. We already had our flights to and from Australia but waited until a month before departure to put the trip together. Our... Read more
My trip was excellent meeting my expectations to sample a wide cross section of Australia and New Zealand. My travel agency was very good during the initial planning phase. I wasn't overwhelmed with post-purchase follow up. We'll see how refunds for a small number of hitches work out. Read more
The trip was almost 7 weeks total and we found all the details to be well organized. Rick spent over an hour on the phone recapping all of the plans and what we could expect as well as what we needed to do with specific itineraries. We had a few issues & changes while travelling and Rick seemed to be... Read more
I was exceedingly pleased with the efficiency and accuracy that my agent booked the perfect vacation for me. From the accommodations to the tours, everything was exactly as I wished my vacation would be. Read more
Our agent from this Australia travel company, helped us plan the trip of a lifetime! Since Australia is a big country, and we only had 3 weeks, we decided we needed the help of a travel agent to fit in as much as possible. Through Zicasso, 2 different agents contacted us. Our agent seemed the most organized... Read more
Planning the trip to Australia was a pleasure with this Australia travel agency. Our travel specialist was amazing.
I did not have a lot of time to plan this trip in detail just some of the places I wanted to go. She arranged all my tours. I wanted something mid price range. We talked a few times to clarify... Read more
Fantastic trip. Our South Pacific travel agency and our travel specialist, Rick did a fantastic job in arranging the trip. He went over day to day activities before we left for the trip. Everything went smoothly and in time. All the Hotels. daily trips. guides , pickups, drop offs were v. well done. We covered... Read more
The overall experience was great; with the exception of our first ferry (was not provided the correct ferry tickets to our first venue, so had purchase alternative tickets to arrive on time). After that all went very smoothly. My only other compliant would be not being told about the difficulty of receiving free... Read more
Karen at this Australia travel agency was terrific to work with. Her local knowledge of Australia was fantastic. She was able to book us into activities that we would never have found on our own. Karen made sure that we always received the best treatment everywhere we went. All of the hotels that she booked for us... Read more
Our agent did an amazing job of planning our trip to Australia. We booked our flights to Sydney ourselves, but she booked all the internal flights and transportation to help us easily navigate through several cities on our itinerary. (Sydney --> Ayers Rock --> Cairns/Great Barrier Reef Cruise --> Port... Read more
Trusted Reviews of Travel Agencies & Tour Operators
Our Pledge: Every single review here is written by a real traveler who booked a trip via Zicasso and traveled with the travel agency or tour operator in the review.
Maintaining Standards: Zicasso has spent thousands of hours selecting the top travel agencies and tour operators. To ensure that they continue to deliver the best quality and value, we will discontinue a company's participation on Zicasso if its average review rating falls below 4.25 stars (out of 5), after six reviews.