We had not been aware that a service such as Zicasso existed. We got two exciting bids, and selected the one that had more components and yet cost less. Shelley at this Australia travel agency was very easy to work with and accommodated the few changes we decided to make. We wouldn't hesitate to recommend this... Read more
The Australia travel agency was spot on - the time to visit Great Barrier Reef and Ayers rock (desert) weather-wise was optimal. Just because I was very busy, I spent about 5 mins reviewing the itinerary prior to my trip, but everything was taken care of and I would not have done a better job in planning what to... Read more
Our trip was wonderful because it was our honeymoon. There were some disappointments on the part of our tour and travel company. In our itinerary there were some meals that were supposed to be included on our tours, however, they were not included. In addition, we had requested a tour to go scuba diving and this was... Read more
The travel company was extremely responsive to all requests, very professional, very well-informed. The individual agent always responded to our questions in less than 24 hours, and was very good at responding to our needs and putting the trip together. No negative comments. Read more
Overall very good - couple of small minor detail problems - however no deal breakers. Arriving in Brisbane airport finding the coach transportation was not clear and that took awhile - more detail about this would have been helpful. One of our trips the trip to the Zoo the tour operator - bus transportation driver was... Read more
The trip was lovely. This was our first time to Australia. Sydney is very nice in the winter and Palm Cove was great. We enjoyed the sightseeing, museums, beaches and people. The travel agent was helpful and responded very timely, although we were a bit disappointed in the hotel arrangements. Customer services was... Read more
We had a great trip. We visited 6 cities in 4 countries and all of our reservations, documentation, transportation and tours were executed flawlessly. I had some concerns about working with a travel agent that I had never worked with before, but this Australia travel agency definitely knows the South Pacific. When... Read more
Our Australia trip was everything I wanted. The accommodations were superb and everything organized to the letter. I would choose this Australia travel agency for my next trip but I would ask for Candice to be our advisor each time. She was always available, prompt, did what she said she would or what I asked, and... Read more
Staff at this Australia travel agency and their counterparts in Australia were very cooperative, curteous, and eager to help in all our travel needs. We would highly recommend them.
The trip in general was quite nice, despite the usual travel problems that seem to be the norm these days - delayed/cancelled flights... Read more
The trip was well planned and offered a lot of activities for price. The travel arrangments had no glithces. All reservations for hotels, airport transfers and excursions had no issues. Very honorable travel company. We got our credit for tour change in Franz Joseph due to inclimental weather very promptly... Read more
We had a wonderful trip!! Everyone thoroughly enjoyed themselves from our young sons to my parents. There was something for everyone. The accommodations were great! Having an apartment with 2 bedrooms or a separate room for our children was nice. Having the hotels provide separate twin beds was a pleasant... Read more
Well planned trip, flights and transfers to hotels were excellent. Choice of tours were good.
Travel company was responsive to requests and did an excellent job re configuring flights when the Air NZ rescheduled flights and cancelled service to a destination city. Read more
Karen, with this New Zealand travel agency did a fantastic job! Everything that was arranged worked like clockwork! Our accommodations were great and the organized tours, etc were very good. Our trip was very memorable, to say the least, and we enjoyed every minute of it! Read more
Our travel company and the agent Shelly were great to work with and helped us put together the places we wanted to see and arranged all the hotels and travel for us. She informed us of all the paperwork etc. we would need for our trip and helped us the whole process through. Read more
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